Want That Trend Reviews 3,305

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the speedy delivery and good packaging of their orders. Several people are satisfied with the quality of the materials and find that the products, such as blazers and trousers, fit well and are true to size. Some also highlight the versatility of the clothing for different occasions and its ease of care. However, some people were dissatisfied with the product quality, describing fabrics as thin, cheap, or prone to pilling after minimal wear. There are also concerns about inconsistent sizing, with some finding items to be much smaller than expected or that different sizes measure the same. A few customers reported issues with receiving their orders or experiencing poor customer service when trying to resolve problems.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great quality of... See more

Quality

People report ambiguous experiences with quality. Many customers praise the great quality of materials, good... See more

Order

Consumers find their ordering experiences to be ambiguous. While some customers report being satisfied with... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the quick delivery, with... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers praise great prices, quick delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The blazer fits well according to the size I chose, aside from the arms, which are quite tight. I had read other reviews mentioning the arms being too tight with the blazers, but I took a risk. The ma... See more

Rated 5 out of 5 stars

Great delivery, well packaged. Great quality of materials. Size wise spot on. Love watching the videos on fb. Have ordered repeated times and always satisfied with my orders.

Rated 5 out of 5 stars

I bought a holiday essentials maxi dress, nice style and length, disappointed that the dress is see through. Perhaps I should have realised it’s more of a beach cover up, rather than a summer dress.

Rated 5 out of 5 stars

Great company speedy delivery. Just love these mom magic trousers perfect length for me as I am only 5.1. So I don’t have to alter them like other magic trousers. The fit round my rather large post... See more


Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Shoe Store

Written by the company

At Want That Trend, we believe every woman deserves to feel confident, empowered, and beautiful in whatever she wears. Our mission is to create clothing that celebrates real women of all shapes and sizes, so that fashion is never intimidating it’s inspiring. Founded in 2015 by ‘mumtrepreneur’ Victoria, Want That Trend was born from her love of fashion and her expertise in social media. During pregnancy and the early stages of motherhood, Victoria struggled to find clothing that made her feel confident as her body changed. She quickly realised that many other women faced the same challenge, and this inspired her to design clothes that truly flatter all figures. Victoria’s goal has always been to offer stylish, wearable pieces that encourage women to embrace their bodies. Leveraging the rise of the ‘selfie’, she personally models every piece in the collection, giving customers a realistic view of how each piece looks and fits in real life not just on a mannequin. This approach ensures that women can see exactly how a garment moves, drapes, and flatters, helping them make confident choices when shopping. Today, Want That Trend boasts a wide selection of stylish, affordable clothing, ranging from size 8 to 32. This includes maternity, plus-size, and festive collections, offering something for every woman at every stage of life. Every piece is designed to empower, celebrate, and inspire women to feel amazing in their own skin.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Customs Charges

Bought 1 item for £19.99 + £5 delivery and then €10 customs fee.... Was purchased as a present so had to pay customs release. Definitely not worth it. Other UK websites wave customs fees on their side. Won't be using again.

December 1, 2022
Unprompted review
Want That Trend logo

Reply from Want That Trend

Hi,

Thank you for your message, as advised on our website due to the recent changes surrounding brexit customs will now be charged if ordering from us in the UK to Ireland.

Kind Regards
Want That Trend

Rated 1 out of 5 stars

Returned item still awaiting refund

Returned item still awaiting refund

PS I chased & had to prove return by copying my post office receipt. I sent this twice and now have this reply via Trust Pilot today?Not a good experIence.

November 18, 2022
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Reply from Want That Trend

Hi Paula,

I can see a refund was issued for you yesterday (the 5th). We ask to allow up to 14 days from the date we received your parcel for your refund to be processed, however, this is normally issued much quicker than this.

EDIT- Thank you for your reply, I can see via our emails all messages were replied to in a conversation on the 2nd of December. Our customer service team work Monday to Friday so was yet to reply to your message sent over the weekend which has now been seen and answered via trust pilot.

I can confirm a refund was issued for you yesterday, please allow up to 5 working days for this to clear.


Kind Regards
Want That Trend

Rated 2 out of 5 stars

Back sent back with no explanation given

Having previously ordered before I placed an order on 20th October for multiple items including a jumper that was intended as a gift. Contacted them on 3rd November as there was no sign.They informed me that my package was being sent back. A few days later I received a refund but no explanation on why I never received my package or why it was sent back despite ordering from them before. Extremely disappointing

October 19, 2022
Unprompted review
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Reply from Want That Trend

Hi Maggie,

Thank you for your comment, unfortunately you have not attached any customer information for me to look into this for you. Please contact us on customercare@wantthattrend.com to discuss further.

Kind Regards
Want That Trend

Rated 4 out of 5 stars

Returns fee

I bought a jumper and a dress, the dress was in the sale for £5 and I’m not usually a person to wear or buy dresses but this one really caught my eye, arrived really quickly, upon opening the dress was too big and was barely held together it looked more like a cardigan than a dress so I just thought I’d return it and get a refund however there’s a clause stating that they take money off for a handling fee if you return it, so I’d end up paying more to return it than the dress cost on the first place

October 17, 2022
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Reply from Want That Trend

Hi Susan

Many thanks for your feedback and I am very sorry you feel this way. Unfortunately, free returns is currently a service we are unable to offer. However, we do provide a prepaid returns label for our customers to use should you return via this method.
Our customers can return via an alternative method if they wish.

Kind Regards
Want That Trend

Rated 4 out of 5 stars

Bought 3 Items .

Bought 3 Items .. 28.72 Euro customs tax.. Definitely not worth ordering again.. All other English sites have this sorted where you don't pay tax.. Won't be ordering again

October 17, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid

Nothing like the picture on the website, shows white check inside the jacket and it’s more grey/mucky white, cheap material that you’d get on a market. Not happy with this company at all!! Doesn't deserve 1 star

October 6, 2022
Unprompted review
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Reply from Want That Trend

Hi Laura,

So sorry to hear you feel this way, please contact us via email with your order details and we can look into this for you.

Kind Regards
Want That Trend

Rated 1 out of 5 stars

Very bad customer service

Very bad customer service. Ordered a dress. Received email saying it was dispatched. Waited a week to receive dress. On the day it was to be delivered, I got an email saying it was refunded. When I emailed them, the customer service was very poor. Very hard company to deal with. Habe since read similar reviews and the quality of dresses are supposed to be very cheap so probably good they never bothered sending it. Your reply was about a different order. If you actually read my review its about my order in July that you never sent. I didn't mention emails or customs in my review. Thanks for the incorrect reply though 🤣

July 11, 2022
Unprompted review
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Reply from Want That Trend

Hi Lorraine,

I can see we have gotten back to all your emails each time they have been sent, please be sure to check your junk / spam folder.

As customs was not paid the parcel was returned back to us and a refund was issued. An email was sent advising this.

Kind Regards
Want That Trend

Rated 5 out of 5 stars

Fantastic

Fantastic, love my oversized hoodie. It goes down past my knees, it’s so cosy.

September 1, 2022
Rated 1 out of 5 stars

Such a bad product

Such a bad product
Totally see through and cheap looking
Will not be buying from this site again

August 26, 2022
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Reply from Want That Trend

Hi Lynda,

So sorry you feel this way. If you are unhappy with the item please return using the loose label in the parcel for a full refund, you will not be charged for this.

Kind Regards
Want That Trend

Rated 5 out of 5 stars

Amazing quality

Amazing quality, I have been waiting for the dress to come back in to stock and it was worth the wait!
Super fast delivery, very happy.

September 2, 2022
Rated 5 out of 5 stars

Great dresses

Ordered several dresses from here as they are great value for money and look very stylish I wore one to my nephews wedding and got loads of compliments. Goods arrive within a few days of ordering, have only ever returned one item but was very easy and refund received within a couple of days. Would highly recommend shopping here

September 2, 2022
Rated 1 out of 5 stars

Poor quality clothes and charged to…

Poor quality clothes and charged to return them.

August 9, 2022
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Reply from Want That Trend

Hi Nicola,

Many thanks for your feedback and I am very sorry you feel this way. Unfortunately, free returns is currently a service we are unable to offer. However, we do provide a prepaid returns label for our customers to use should you return via this method.
Our customers can return via an alternative method if they wish.

Kind Regards
Want That Trend

Rated 4 out of 5 stars

Overall the experience was good

Overall the experience was good. The dress was nice and it came on time. My only reservation was that it was a little tight on the arms. Unfortunately their sizes are only up to size 16, I would love it if there had size 18. 😁

August 9, 2022
Rated 5 out of 5 stars

Order no 1090992

Order no. 1090992 Got my first order from Want that Trend within 3 days, very good quality, sizing was good, motif perfect, after washing there was no colour runs or going out of shape. I am definitely ordering from them again I’ve got some items in mind I’m just looking for them coming in in my size, they get a 5* from me excellent company.

August 8, 2022
Unprompted review
Rated 4 out of 5 stars

Comfortable dresses

I bought two dress which arrived quickly and fit perfectly. Fit true to size and comfortable. I had lots of compliments when I wore them.

Given 4 stars as they aren’t the best quality when you look closely but that’s reflected in the price. Overall I’m happy with them.

August 8, 2022
Rated 1 out of 5 stars

What has happened to the quality of…

What has happened to the quality of your dresses? Over the years I have bought so many of your skater dresses and always sang your praises at how beautiful the prints were, and how impressive the quality was. Until this last week. I ordered 5 of the bardot dresses in a variety of colours. Granted, the style is stunning, but the fabric is so thin and cheap - definitely not worth the £25 each. I decided to keep them as my holiday is drawing ever closer, and they're so lightweight, they would actually be perfect for the evenings. What is my reason for the 1 star? I have just washed one of the dresses and it's shrunk by at least 3 inches! A 30 degree wash! I'm beyond fuming and disappointed as there is nothing to indicate anywhere on your website or dress labels that these need to clearly be cold wash only. The quality has really gone downhill, and it feels like you're now selling items that I could get from Amazon for a fiver. Save your money ladies and shop elsewhere.

August 7, 2022
Unprompted review
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Reply from Want That Trend

Hi Suzie,

So sorry to hear this, please contact us via email to discuss this further.

Kind Regards
Want That Trend

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