Ward & Stuart Reviews 

40
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TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Rhys and John are amazing they turned the worst room in the house into the most beautiful bathroom, can’t recommend them enough

Rated 5 out of 5 stars

Today Rhys and John ( Ward & Stuart ) completed our new bathroom. What an amazing job they have done. Both are highly skilled in all aspects of their profession. From start to finish they have kept u... See more

Rated 5 out of 5 stars

We have used Rhys and John many times and have always been satisfied with their workmanship, this occasion was no exception. They transformed our tired looking downstairs toilet into a nice bright roo... See more

Rated 5 out of 5 stars

Rhys and John were brilliant from start to finish. They were recommended to us and they didn't disappoint! They redesigned the bathroom as we asked, gave good advice and attention to detail was excell... See more

Company details

Written by the company

At Ward & Stuart, we believe in unique detail, functional design and top quality installation. We use the latest in design software to create beautiful bathrooms with a personal touch. We have over 40 years of experience and have worked with some of the top interior companies in the North East. Plumbing, tiling, joinery, electrics, plastering and painting. it's all in our hands and taken care of with our team of trade professionals We cover all of the North East: Sunderland, Co. Durham, Newcastle, South Shields, North Shields. Give us a call/ text/ or email for a free (no obligation) design and consultation


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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4.8

All reviews

(40)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

HIGHLY RECOMMEND .. FIRST CLASS

We’ve just had an en suite and bathroom replaced by Ward and Stuart. They were recommended by our son and daughter in law who said they’d done a great job for them. They weren’t wrong .. Rhys and John are two of the nicest people and they do an amazing job! Nothing is too much trouble, even when we’ve changed our minds about anything. We can honestly say from first meeting Rhys at the design stage to completion they have been first class. They were very respectful of our home and brought all kinds of coverings to protect surfaces. At the end of each day nothing had to cleaned .. they’d already done it. We wouldn’t have any hesitation in using them again and would highly recommend to others

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Punctual, reliable, highly recommended.

Rhys and John have turned a small, dark bathroom in to a light, airy, and aesthetic space. From the get go, Rhys helped us to bring our ideas to life with designs that worked for us whilst sourcing only the best and sustainable resources.

Throughout the installation, both Rhys and John worked to a high standard. Clearing up before they left, and communicating everything that they were doing that day and how they were moving forward. Nothing was ever an issue or too much hassle, they kept us in the loop each day, made sure we were involved in any decisions.

Wouldn’t go anywhere else having had the experience we have had.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent service. Rhys & John completed our full bathroom renovation. The whole thing was designed and delivered to a really high quality with friendly service, delivered on time without hassle. Would highly recommend for any bathroom work.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

We love our bathroom

We love our bathroom. Rhys and John were amazing. Rhys helped us design our perfect bathroom and together they put it in place. They were so friendly, always punctual. Our bathroom is finished to a high standard and we know if there is anything wrong we can always give them a call.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent job, really happy with the result. The lads work in a very tidy and professional manner. Highly recommend.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great work

Extremely reliable, job completed quickly and looks brilliant. Rhys and John did a great job replacing a poorly fitted shower that has been causing problems for years. Would recommend them to anyone.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Genuinely couldn't fault them

Genuinely couldn't fault them, very polite and always tidied up after themselves. They were really good at giving me advice on what to do and what to choose. They barely took a break and you could tell they are masters of their craft.

We had a utility room completely redone, tiled floor and wall with particularly tricky hexagonal tiles, and plumbed in a new toilet and sink. It all looks great, we'd look to hire them again for future work, but hopefully not too soon as I'm broke.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom Renovation

Rhys and John did a complete bathroom renovation.

We found them to be hard working and reliable and everything was always left clean and tidy.

We are over the moon with our new bathroom and would definitely recommend them.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Experts at what they do!

I’ve used Ward and Stuart a few times and will continue to.

Rhys and John understand the brief and create something better that I ever could have imagined!

They’re helpful to my needs and budget and always create something special. I would totally recommend

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Strongly recommended

Strongly recommended.

We engaged Rhys and John to replace an existing shower enclosure which was leaking.

We had clear communication throughout, from initial contact, through arranging the job and them providing advice on some other problems we had been having.

In completing the job, they arrived when they said they would, were clean and tidy and performed the work efficiently and to a high standard with fair pricing. They added in a couple of smaller jobs as well that we had requested. We are very pleased with all the work and our finished shower cubicle is superb.

Rhys and John were a pleasure to deal with and we wouldn't have any hesitation in recommending them.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

An all-round 5 star service. Rhys and John completed two jobs for…

Rhys and John completed two jobs for me, the replacement of a shower and enclosure with new lighting and extractor in a family bathroom and the refurbishment of an en-suite which included wall and floor tiling. They laid protective carpet coverings before starting the work and communication/consultation before and during the job was good. They turned up on time and stayed on the job until it was completed within their estimated timescale. They worked conscientiously and to a high standard, producing a quality finish. I am very satisfied with the results and would use them again. Having workmen in your home is often a stressful experience but the pair worked and behaved in an impeccable manner and others in the trade could learn a few lessons from them.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Superb service. Can’t recommend these guys highly enough. From discussing what we wanted, planning and installation. Nothing was too much trouble. Absolutely delighted with our stunning new bathroom. First rate quality and workmanship.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Bathroom Renovation

Rhys and John were reliable, hard working and trustworthy. The job was a complete bathroom renovation. Taking out the old suite removing a partition wall, pipework, tiling and installation of the new suite. This was completed on time and within budget. I would definitely recommend.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

100%

Rhys and John were reliable and trustworthy from the off. The bathroom renovation was completed to immaculate finish and I could not recommend these enough! I would not go to anyone else.

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. If I could give 10 stars I would. From design to installation it was seamless. They liaised with our builder and had to work around his delays and offered up solutions to his build problems. Nothing was too much trouble for Rhys & John. We have the bathroom of my dreams, an amazing luxury en suite bathroom. Can’t thank them enough. I love it. When we have shown it to visitors they want to know who did the tiling and installation.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

The ‘Go to’ company for Bathroom installation

From the initial design aspect through each stage of the job I could not fail to award this company any less than 5 Stars.
Rhys and John are precision craftsmen with a fine eye for detail and meticulous workmanship.
In what was an extensive two room overhaul there was the absolute minimum disruption and the house was left spotless each evening.
The result of their efforts is quite simply a stunning transformation of our property to our delight and 100% satisfaction.
On top of all of this they will provide the very best in the way of items and accessories to fit your budget.
These are the ‘go to’ guys for all of your bathroom installation needs !

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

100% recommend this independent…

100% recommend this independent company.
They designed our bathroom to suit our period house.
Everything looks amazing, the tiling is perfect and the paneling is so professional.
Couldn't be happier.

October 8, 2020
Unprompted review

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