Wardrobe by Simone Reviews 

711
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So easy to order online and I collected direct from shop. Lovely bag as advertised, really pleased with it plus beautifully wrapped if you want to gift. Big thanks ladies!!!

Rated 5 out of 5 stars

Wardrobe is probably my favourite shop ever. Not only do they have a fabulous selection of clothes and amazing shoes and bags, the staff are so friendly and helpful I have bought some gorgeous items... See more

Rated 5 out of 5 stars

Arrived to pick up an online purchase. Despite it looking great in the photos, looked dreadful on. However, Simone and her team selected a plethora of alternative dresses for me to try on. With many... See more

Rated 4 out of 5 stars

Ordering was easy, Delivery fast. 1 x Item was out of stock, that was communicated / apologised to me via email and refunded next day. Good Communication, Beautifully wrapped in tissue paper an... See more

Company details

  1. Boutique
  2. also in
  3. Clothing Store
  4. Fashion Accessories Store
  5. Shoe Store
  6. Women's Clothing Store

Written by the company

Wardrobe by Simone is a Women’s Fashion Boutique situated in the heart of the beautiful Ribble Valley. Established in 2015 by Simone & her daughter, Zoie, the wardrobe has flourished into the stunning affordable boutique it is today. We have everything your wardrobe needs from clothing to shoes & accessories!


Contact info

4.8

Excellent

TrustScore 5 out of 5

711 reviews

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4.8

All reviews

(711)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and product

Excellent service and product

I asked on instagram if I could see another picture of a certain handbag to understand the size and I got a picture back within the hour! Amazing service, pretty packaging and gorgeous handbag. Very speedy delivery too!

Thank you 😊

January 14, 2022
Rated 2 out of 5 stars

I ALSO ORDERED SOME ANKLE BOOTS NOT…

I ALSO ORDERED SOME ANKLE BOOTS NOT RECEIVED !!!!

January 1, 2022
Wardrobe by Simone logo

Reply from Wardrobe by Simone

Hello Margaret,

I am so sorry to read your review. I have gone back & checked our records to see where we had gone wrong, and can see we refunded you for your Ankle boot order due to there being at noticeable fault on them, which was picked up during processing. Unfortunately we did not have any more available in the size you had requested. We issued you with a refund immediately & send you an email apologising for this inconvenience to the email address you provided. Id like to offer my apologies again as i can only assume this email may have been lost in a spam folder. We are deeply sorry for any inconvenience this may have cause but would have hated for you to receive a faulty item.

Warmest Wishes
Zoie Geraghty
Manager

Rated 5 out of 5 stars

Extremely pleased

Loved loved loved the new boots I bought, service was excellent, delivery prompt, and packaged beautifully. I have been in the shop and bought. I will definitely use online service again, too. Thank you, girls x

December 29, 2021
Rated 4 out of 5 stars

Gillet was as described excellent time…

Gillet was as described excellent time for delivery however after pick up on leaving was ignored not usual within this shop

November 19, 2021
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Reply from Wardrobe by Simone

Hi Michele, thank you so much for your review. I am however mortified you felt you were ignored, It is to the upmost importance to me that my customers feel welcomed & valued within my shop & i can’t express how upset I am about this. Please accept my deepest apology. Simone x

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