Warehouse Wines Reviews 

1,099
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 407 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly express high satisfaction with the rapid shipping times, noting that parcels consistently arrive safely at their doorsteps very quickly. Many enthusiastic buyers consistently appreciate the reasonable pricing structure and consider the available selections to be wonderful treats for various special occasions. However, some reviewers were not happy with delivery service failures, explaining that several boxes experienced frustrating transit delays or were mistakenly delivered to wrong locations. A few other people also felt that a notable portion of the beverages offered disappointing flavors or barely acceptable quality overall.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the great selection of wines that... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt and fast arrivals.... See more

Price

Reviewers mention positive feedback about price, often highlighting great value, competitive rates, and... See more

Quality

Consumers find quality to be positive, regularly praising the lovely taste and reasonable prices. Reviewers... See more

Value for money

Customers consistently note positive experiences with value for money, describing the wines as unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, no subscription. Bargain price, special offers initially. Reasonably priced offers thereafter. Wine delivered within two days. Allows you to try different varieties of wine if you... See more

Company replied

Rated 4 out of 5 stars

Further to my problem the company were very pro active in offering a solution to my satisfaction 5stars for customer service Ordered mixed box of wine Expected 6red& 6 white Got 4 red & 8 w... See more

Company replied

Rated 5 out of 5 stars

Customer service is shockingly good. Had a case due to be delivered that went MIA last week. After contacting WW a customer advisor told me it had been damaged and they would resend. Daniel kept me su... See more

Company replied

Rated 5 out of 5 stars

We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... See more

Company replied


Company details

  1. Wine Store
  2. Wine Club

About Warehouse Wines

Written by the company

Drink better, spend less with Warehouse Wines.

We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.

Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.

Visit our store Browse our wines

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(1,099)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely wines at very competitive prices…

Lovely wines at very competitive prices coupled with quick delivery - cannot ask for more.
Neatly forgot the very handy tasting notes emailed to me - that’s good business, so give Wine Warehouse a try yourself

July 22, 2026
Warehouse Wines logo

Reply from Warehouse Wines

Hi Chris,

Thanks for the 5-Star review, it's great to hear you enjoy the wines. We love our customers interacting with the wines so we are happy you appreicate the tasting notes feature, Sara @ Warehouse Wines

Rated 5 out of 5 stars

I brought the wine as a gift and they…

I brought the wine as a gift and they were thrilled with the great selection, it was something they would not have done for themselves, so it was a real treat
The whole buying process right through to the delivery was excellent and I was kept informed on everything
Thank you

July 22, 2026
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Reply from Warehouse Wines

Hi Paul,

Thank you for your lovely review, we are happy to hear this gift was enjoyed and you found the order process smooth! Sara @ Warehouse Wines

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, arrived so quickly and all the wines are a really good quality, I will buy again and would certainly recommend

July 22, 2026
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Reply from Warehouse Wines

Hello Anne,

Thank you so much. We’re thrilled to hear you had a great experience. Your kind words mean a lot, and we look forward to welcoming you back soon, Sara @ Warehouse Wines

Rated 3 out of 5 stars

Only one pinot grigio with the white…

Only one pinot grigio with the white selection and only one merlot with the red

July 22, 2026
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Reply from Warehouse Wines

Hi Alan,

Thanks for the review, I am sorry some of your favourites were few in your case. We do have a wine description with each case of wine so we'd love to hear from you in the future, Sara @ Warehouse Wines

Rated 5 out of 5 stars

Amazing will definitely be returning…

Amazing will definitely be returning for another order

July 22, 2026
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Reply from Warehouse Wines

Hi William.

We are very happy to hear our wines were enjoyed and you'll be returning, we look forward to hearing from you, Sara @ VW

Rated 5 out of 5 stars

Excellent service and package arrived…

Excellent service and package arrived the following day. Website easy and quick to navigate. The wine was lovely and a very good price. Thank you.
Marian Nicolson

July 22, 2026
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Reply from Warehouse Wines

Hi Marian,

Thank you for noticing the effort our team puts into their work. We’re glad we could provide you with a smooth and pleasant experience. We sincerely appreciate your support. Sara @ Warehouse Wines

Rated 4 out of 5 stars

Very drinkable if not memorable

Very drinkable if not memorable, not sure l would want to pay the full price. Thank you

July 22, 2026
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Reply from Warehouse Wines

Hi Katherine,

Thanks for your feedback, we love to hear you're enjoying our selection. Rest assured, we often send deals and discounts so keep an eye out! Sara @ Warehouse Wines

Rated 3 out of 5 stars

Just one order

Only placed my first order of 6 bottles ( decided to include the years delivery as well)
3 of the wines were fine , ok , however 3 I wouldn't buy again. Decided on this ratio not to purchase any more. That said , price point is good , but only if the wine is good too.

June 22, 2026
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Reply from Warehouse Wines

Hi Les,

Thanks for the review, I am very sorry the whole case was not enjoyed. With our introductory cases we understand not every bottle will suit each customers tastes however we'd love for all our customers to have a positve experience so we have popped you an email in hopes to resolve this, Sara @ Warehouse Wines

Rated 5 out of 5 stars

Subtle wines very reasonably priced …

Subtle wines very reasonably priced and speedy delivery. Shan"t be shopping for wine at Tesco's in the future.

July 22, 2026
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Reply from Warehouse Wines

Hi Robert,

Thanks for the great review, we're happy to hear you enjoyed our wines and we hope to be your supplier! Sara @ Warehouse Wines

Rated 5 out of 5 stars

Wines were delivered quickly and…

Wines were delivered quickly and although Im only half way through Ive not tasted one I wasnt very happy with yet! Thoroughly recommend. Thanks!

July 22, 2026
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Reply from Warehouse Wines

Hi Ian,

We are thrilled to hear this wonderful feedback! We love to hear our customers enjoying our wines. We hope a glass or two can be enjoyed over the weekend 🍷Sara @ Warehouse Wines

Rated 3 out of 5 stars

Good service re delivery and value for…

Good service re delivery and value for money but some wines were below par

July 22, 2026
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Reply from Warehouse Wines

Hi Robert,

Thank you for taking the time to leave us a good review!

We're delighted to hear that you found the delivery service to be good! It is also great to know you found our wines to be good value for money!

I am however sorry to hear that you found some wines to be below par. I will be in contact tomorrow to discuss this further with you.

I hope you have a good day.

Megan @ WW

Rated 5 out of 5 stars

Wine is very good and arrived promptly

Wine is very good and arrived promptly. Very good value for money.
Only slight criticism is the number of follow up emails but that is easily managed.
Would recommend this service to all wine lovers.

July 22, 2026
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Reply from Warehouse Wines

Hi Mr Jackson,

We are happy to hear you are enjoying the wines and value! Rest assured marketing deals and offers can be amended! Sara @ Warehouse Wines

Rated 5 out of 5 stars

Good value wine

Good value wine. Prompt and efficient service. Very pleased with this company

July 22, 2026
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Reply from Warehouse Wines

Hi Jarvis,

Thank you for sharing your satisfying experience. Knowing our team made things easy and professional for you is a great compliment! Sara @ Warehouse Wines

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