Warmersolutions 

Zak and Chaz did some work for us in our home. They arrived at 8am on the dot both days and started work on removal of spray foam from the loft which was removed and bagged safely to be taken away. They worked non stop for 2 days. They were polite and friendly and we couldn't recommend them enough.

Total fraudsters. They prey on elderly people. They got my 80+year old parents to sign up. Amazingly they could start the totally unnecessary work within a few days! Fortunately I managed to cancel the contract. Their supposed head office is just a self-storage depot in East Molesey. Avoid like the plague.

I had Zack & Sean come to do some work in my loft today & I will definitely recommend them as they were very efficient & tidied up afterwards too :)

Zak & Sean did a professional job. They arrived on time and cleaned up after them. They highlighted an area that had been missed in the original quote and which can now be rectified. Zak explained how the work had been done in accordance with Building regs. I had great confidence in his knowledge and abilities.

This review is a repeat of many here on trustpilot about these scam artists. But let's tell a story. Imagine an industry that had been promoted with government incentives and sold as a solution to the climate crisis, but one day was suddenly dumped by the climate lobby and government. Spray foam insulation is bad for most domestic buildings (rot timbers) and when sprayed onto the roof instead of the ceiling trap heat in the loft rather than the living spaces. So, this industry, bloated by government subsidy, that should never have been supported in the first place, suddenly had the rug pulled from its feet.

These companies all trade valuable lists of vulnerable clients (I refer back to this later), then marketing/sales agencies do the dirty contractual work for them before WS come to do the final dirty deed. The first dirty deed is getting the client to sign a completely unnecessary 14 day emergency works contract or something similar. Notice, once they get your signature, they are at your door in literally hours - in my mum's case 24-36 hours - to do the work and ensure they have grounds to pluck their made-up quotation from your bank account.

The dirty deed in this case meant lining only approximately 1/4 of the roof space they claimed to have sprayed as there is no hatch access to the rest of my mum's tiny dormer-bungalow roof. Despite the factual evidence of this, they continued to pursue my vulnerable widowed mother for £4000 of costs for having lined a roof space no bigger than a 2 person tent. They pursued her through two different firms, neither of whom would do more than write letters because they both knew the case had not a leg to stand on in the face of all the evidence my sister and I had gathered.

The company purports to have a complaints procedure, replete with named director (Mr M Hegarty) in charge of managing the complaints. Of course, this is all a facade ladies and gentlemen. We attempted to follow procedure but nothing was ever formalised, and Mr R Kavanagh was careful to ensure comments such as 'we tell our marketing company to not target people over the age of 65' - trustpilot shows us otherwise Mr R! - was always verbal and never written. I wonder if the guy is literate actually, it might explain his lack of humanity or inability to perceive good from evil.

Part of the many layers of cunning in all this is that, with the loss of legal aid in England and Wales, thanks to David Cameron, there is now very little space for small claims or civil cases of value less than c.£10,000 to be viable. Trading Standards Herefordshire have banned a similar company from trading in their authority, but this is one authority, banning one of so many bad actors in this entirely disposable industry.

Your house will become un-mortgageable, your building rotten, your energy bills unchanged and your life filled with bitterness and a hatred of people who go on lads holidays to UAE to enjoy sports-washing boxing nights. I just hope management vote as their morals suggest...in which case they probably shouldn't be helping to sportswash the UAE.

I was contacted by phone to ask if I wanted my loft looked at if it needed insulation. I paid £1200 deposit. Zack and Pete came at 9amthe following morning and started work in my loft immediately. They never stopped, refused drinks (must be a first for work men). They had finished insulating the loft by 1pm. Great job, cleaned up afterwards and were very polite and friendly. However, they waited outside in their van for a while, the office rang me to take the balance of £3400. They did not drive off until (I believe) the office rang them to make sure I had paid.
However, since then I have had lots of conversations with one of their representatives (the one who came to see me) as he then decided (uninvited) to measure for damp on the outside walls. He said that needed seeing to. This was apparently to be done by another company. He also quoted for a loft ladder. I would not use this company again and am looking into getting all their work checked to see if everything was done correctly. They do seem to pray on people who live alone and possibly over 60.

Alex came out and surveyed the loft, finding high levels of moisture in the rafters. He explained the problem and what was required to remedy this. He arranged for my loft to be fitted with Superfoil as a priority.

Flávio and Max arrived after a very long journey from London. They worked solidly for 2 hours fitting the Superfoil. They were extremely polite and respectful and very quick with the installation.

Thank you to Alex, Flávio and Max.

Clearly targeting older people - persuaded my elderly mother that she needed loft insulated - which she didn’t. Quoted over £5k and took a deposit and booked for 8am next morning with little chance for her to change her mind. Luckily I intervened and cancelled on her behalf. Stay clear

From the survey to the final result, Arthur and Alex were excellent. They repaired damaged felt, treated the rafters and installed new foil insulation. Our home feels waemer and dryer already. Very pleased with the service.

Having been conned once in getting the open cell foam installed in the loft we were very sceptical about accepting cold calls from companies requesting to remove it. Having received many such calls did invite Warmer Solutions to come and talk to us. Like all such reps they sound plausible, however on this occasion we had to admit Dean Booth, who lived just 30 mins from us, did seem genuine. They required a 30% deposit with the rest payable on completion. He even suggested paying the deposit with a credit card which added to our protection if needed. Job was completed in a day to our satisfaction, and the removed foam collected next day.

Sam and Harry arrived this morning. They were organised and professional in removing the everything in the loft. It was well worth booking for removal aswell as the application of the insulation. Both were helpful and polite and have left the house clean and tidy.

Sam and Harry came to empty and install new membrane, foil and treat timbers. We were both extremely pleased with their professionalism and communication. Kept us informed throughout the day and left the house immaculate. I would have no hesitation in recommending these guys going forward. I would also like to mention Lee Simms who surveyed the job and gave a good service.

Sam and Harry arrived to remove Spray Foam Insulation, explained the process and removed foam,did any repairs needed to roofing felt ,bagged up all foam,ready for waste collection and vacuumed up all mess,left the house as they found it very polite, could not fault their workmanship excellent work by both of them,highly recommended

Zack and Kevin came today to install Rockwall in our property they worked very hard explaining everything they done and also done an amazing clean up thank you very much.

Zack and kev arrived today to apply storm dry to the out side of our property. They worked very hard and kept us updated throughout even wen the extra mile and removed a bush very very happy thank you both.

hats of to joe and sheldon did a great job cheers lads

Joe and Sheldon fitted foil insulation in the loft today — proper job from start to finish. The difference it’s made already is unreal. We made sure every section was tight, tidy, and fitted perfectly with no gaps left anywhere

Beware if you have elderly or vulnerable relatives.

Cold call to my 82 year old father on Thursday morning, they had somebody out by the afternoon who persuaded my dad that his nice modern home was urgently in need of £11, 000 worth of installation.

He was persuaded to sign and they turned up the very next day and completed the " necessary work" so that was £11, 000 of his savings gone before he had a chance to think about it. By the time I saw him on the Sunday, it was all done. Absolutely immoral and disgusting practice, preying on the elderly like this

Sam and harry came today, made the install smooth and easy, they've done a great job and supplied pre and post pictures

Zack and chaz came today to foil my loft they were very polite and kept me updated on what work was being done. Fast efficient would recommend to friends and family thank you.