Warmersolutions 

Zack Kev arrived today to do my loft installation they were very efficient & polite would recommend to family & friends. thank you

Nice job politeguys

Zack and kev arrived today to do foil in our loft they worked quickly and quietly and was very polite also cleaned up behind themselves thank you very much will recommend to friends and family.

Harry and John arrived on time, did a great job and no drama or mess. Very happy

Zack and Kev arrived early were very polite and conciensious very happy with work carried out left my home clean and tidy thank you very much

Zack and kev keen and on time very happy with the work carried out very professional lads a credit to the company thank you

Mitch and Jordan installed superfoil and did a great job. They showed up on time and started straight away. They also cleaned up afterwards. Many thanks to both of you.

Sean did the survey yesterday and I was convinced by what he told me that having my loft insulated with the foil product was a great idea especially at the price offered. Joe carried out the install today and could not have been more friendly polite and efficient. He arrived at the time promised and finished an hour earlier that he estimated. He cleaned up after himself and left a very tidy looking job. I could not be more pleased.

Janis and Tim were tasked with removing previously installed Home Logic spray foam. They worked tirelessly to complete the job ensuring the rubbish was bagged safely and removed by a licenced contractor. Their work ethic was customer satisfaction - with a good standard of work and clearing up afterwards. A minor problem was addressed promptly and efficiently to the customers satisfaction. Well done.

Wonderful company, my nan is 78 and they sorted her loft insulation and added few extra fixes to the roof FREE OF CHARGE!
Highly recommend!
Arrived on time and cleaned everything up!

Sam & Harry fitted our loft insulation, superb service. Cleaned up after work completed, very professional and polite company.

Sam and Harry did a great job with our loft. Very efficient and professional. Would definitely recommend.

I am very impressed with the service I have Reserved. Andy and Andrew have been brilliant in every way and I wish to thank them fr their wonderful service.

Carl called on the Monday to inspect my loft found moist on the rafters , so the men Aron and Janes came here next day, arrived about 9 worked all the time apart for one drink , then fished about 2 ,they cleaned up after they finished , very nice young men and helpful , so Now will have to see if they is any differents when winter arrives

This company targeted my 79-year-old father after obtaining his details through a lead generation website. Within just two days of the initial contact, they had pressured him into signing up for loft insulation and paying £3,000 upfront.

Despite the fact that my father does not use or access the loft, he was persuaded to proceed without a clear understanding of what he was agreeing to. He was also presented with a separate form specifically designed to waive his 14-day cooling-off rights, something he did not fully comprehend. This form seems to have been used deliberately to fast-track the work and prevent him from changing his mind.

No proper explanation of the contract or his consumer rights was given, and the whole process felt rushed, exploitative, and deeply inappropriate for someone of his age and vulnerability.

We have now reported this matter to Trading Standards and are seeking further advice. Companies like this should not be allowed to operate unchecked especially when their tactics involve taking advantage of elderly people.

Avoid this firm at all costs, and be extremely cautious if they contact you or your loved ones.

We have been experiencing a condensation issue in our loft necessitating the use of dehumidifier pots in the loft space. John Pickles called by prior arrangement and carried out a survey of the loft which revealed our 38 year old loft glass fibre insulation was ineffective and was showing signs of a black mold. He showed us several photos of our loft and discussed the remedial options with us. He recommended that the old glass fibre insulation was removed and replaced with Rock Wool at roof joist level. In addition the rafters would be treated and a multi foil was then attached to the rafters to combat condensation. There was no hard sell and he told us that we were free to use another local installer or to use Warmer Solutions. As JP had been helpful carefully explaining what was causing the condensation we decided to go ahead with WS. The work was carried out last Wednesday by Zack and Chaz who worked non stop to get the job done quickly and thoroughly. There was a query about the job materials but this was quickly resolved. The old insulation was picked up the next morning as promised to be disposed off in an environmentally safe manner. An immediate benefit was that in this hot weather the upstairs of the house is cooler and the loft space a better place for light storage. We are now keen to find out the potential gas central heating savings this winter and hopefully with effective loft insulation the house should warm up more quickly. We are glad to have got the job done now in time for next winter and to have little or no loft condensation.

My property was assessed by a surveyor who identified a significant moisture problem in my loft due to poor insulation. He advised me to get the insulation changed or at some point I might face more significant measures like having to undergo some kind of roof repair. I agreed with his assessment and signed for foil insulation on his advice. They managed to fast track the installation due to how bad the moisture problem was and work was carried out the next day speedily and efficiently despite the heat in general but more importantly in the loft.

Positives
+ everybody identified themselves and I was informed who would be coming and when
+ everybody arrived within the appointment window even if they didn't necessarily come at the earliest part of said window
+ given how filthy the loft was they left things relatively clean and I didn't need to do much more than run a vacuum over the carpets to make everything pristine again
+ they emptied my loft of items left by the previous tenant with no extra charge and there turned out to be way more things up there than expected
+ work was carried out pretty fast by my reckoning and whilst they did take breaks because of the heat they didn't take the mick

Negative
- the initial surveyor seemed a bit rushed and behind schedule
- due to the above rushed aspect of the surveyor I believe he failed to mention wood treatment I could have received that would have helped with the damp even more as I understood it.
- I was only informed of the wood treatment after installation of the foil was complete and the installer made it clear that the wood could no longer be treated after the foil was in place
- I got in touch the office and they escalated it to their manager who failed to get back in touch with me on the day of the installation
- they are very insistent on getting paid and when I didn't pay on the day of installation due to aforementioned concerns they rung me back on the next working day. I was at work at the time and mentioned this and the agent became quite threatening when I suggested we could do this on my next day off due to me being unable to pay it because I was busy and might not get a free moment before they shut. I did eventually pay it later that day but they are incredibly inflexible and aggressive when it comes to payment.

Additional info:
~ having spoken to their manager my concerns about not getting the wood treatment were alleviated and he answered my questions about the job

I was cold called regarding a loft space inspection which I agreed to. The man came, and spent about 15 min on the inspection. My property is a 1920’s bungalow. He found no signs of damp but the lagging was nearly 20 years old and he said insulation could be improved which would reduce my bills and epg rating which is low but was not essential. He was not pushy in any way and told of a foil product fitted under the tiles which could improve both. The price was reasonable but as subsidies couldn’t be guaranteed till I committed I declined.
About 3 weeks later the office rang with a guaranteed better price and I agreed.
Two days later Sam and Harry arrived about 9.30. They discussed what they were going to do advised on a number of options as I have a large complex roof space in three sections. They covered downstairs and began work. They wouldn’t stop for drinks or lunch even though it was a hot day and worked through until about 2.30.
When they had finished they vacuumed throughout and tidied up. They took me up into the loft to inspect what they had done and gave me around 20 before and after photographs covering all areas.
They were polite and courteous and couldn’t have been better in their work and approach.
I am a cautious pensioner and investigate things thoroughly before committing so I can say everything has been exactly as promised with an excellent tidy job and a professional staff in all departments.

Arrived on time very courteous have done a great job and cleaned up very well would highly recommend

Russ and Alfie were very professional, courteous; and also tidied up very well afterwards. Excellent! 👍🏼👍🏼