Washington Vapes Reviews 

33,832
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,721 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently express deep satisfaction with the remarkably fast delivery service, noting that their parcels arrive promptly and are always securely packaged. Buyers consistently praise the massive selection of quality items available at unbeatable market prices, making it a trustworthy destination for repeat purchases. People also truly appreciate the simple website navigation and smooth checkout process which make online ordering extremely convenient from start to finish. However, some people mentioned occasional delivery delays or minor product flaws such as leaky bottles, out of date items, and missing components in their orders.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting consistently fast dispatch and... See more

Product

Clients share positive opinions on product quality, highlighting great prices, excellent hardware, and... See more

Price

Customers consistently note positive experiences with price, highlighting unbeatable and competitive costs... See more

Service

Consumers find service to be exceptionally positive, praising the fast dispatch times, great prices, and... See more

Order

Customers had positive experiences with order, highlighting quick and easy processing alongside great value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Washington Vapes for quite a while and they have never disappointed me. Had a problem with stock shortages a couple of times but they sent me an email and sorted it out straight away after I... See more

Company replied

Rated 5 out of 5 stars

Excellent product at such a reasonable price. Thoroughly enjoying the experience being the best vaping product I’ve had. The only thing disappointing was that DPD didn’t deliver on the day they indica... See more

Company replied

Rated 5 out of 5 stars

Wow wow wow as always. Ordered Sunday evening. Here Tuesday mid day. Fab service. Best prices. Best selection of vaps available. Highly recommended

Company replied

Rated 5 out of 5 stars

Honest Answers to questions asked, I have used this company for many years and being honest never have they let me down. Still providing a fast efficient service

Company replied


Company details

  1. Vaporizer Store

About Washington Vapes

Written by the company

About Washington Vapes

Founded in 2016, Washington Vapes has earned a reputation as one of the UK’s most trusted and affordable vape retailers. We’re committed to delivering top-quality products at unbeatable prices, without compromising on service, authenticity, or customer care.

We stock an extensive range of the latest and most in-demand products, including:

  • Rechargeable Vapes & Starter Kits
  • Prefilled Pods & Mods
  • Nicotine Salts, Shortfills & Premium E-Liquids
  • Coils, Batteries & Vaping Accessories
  • Nicotine Pouches & IQOS Devices
  • Unmissable Multibuy & Bundle Deals

Whether you’re a beginner or a veteran vaper, we’ve got something for every style, preference, and budget. You name it — we have it.

Fast, Honest Delivery

  • Same Day Dispatch on orders placed before 4 PM (Mon–Fri)
  • Tracked DPD Delivery — weekday, weekend and DPD Local Collect
  • Royal Mail Tracked & Guaranteed Next Day Delivery

We believe in transparency — no hidden shipping costs, no inflated prices. Just great value, reliable delivery, and products you can trust.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.7

All reviews

(33,832)

2,594 reviews in the last 12 months

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Rated 1 out of 5 stars

Lots of out of date liquids

Lots of out of date liquids

July 17, 2026
Washington Vapes logo

Reply from Washington Vapes

Thank you for your review.

We’re sorry to hear that you were disappointed with the items received. However, we would like to clarify that the products you purchased were from our Clearance range, which is why they were offered at a heavily reduced price.

As stated in our Terms & Conditions, clearance items may include products that are close to their expiry date or may have passed their best-before/expiry date. We always advise customers to read the product information and Terms & Conditions carefully before purchasing clearance stock.

For e-liquids, the best-before date mainly relates to flavour quality. Over time, the flavour may reduce slightly, but the nicotine strength remains unchanged when the products have been stored correctly.

Rated 5 out of 5 stars

Great service

Great service. Fast delivery

July 10, 2026
Washington Vapes logo

Reply from Washington Vapes

We're so glad you had a great experience with our service and fast delivery! We appreciate your positive feedback.

Rated 5 out of 5 stars

Excellent service great deals fast…

Excellent service great deals fast delivery not one problem. Would I recommend 100% yes

July 16, 2026
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Reply from Washington Vapes

We're so happy to hear you received excellent service, great deals, and fast delivery! Thank you for your wonderful recommendation.

Rated 5 out of 5 stars

Parcel went missing called the office…

Parcel went missing called the office and it was sorted out
Very good. Customer service
5 stars plus
Kind regards

July 22, 2026
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Reply from Washington Vapes

We are so glad we could resolve the issue with your parcel quickly and efficiently. We truly appreciate your kind words about our customer service. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Very quick delivery and very good…

Very quick delivery and very good service and great prices

July 16, 2026
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Reply from Washington Vapes

We're delighted to hear you experienced very quick delivery, very good service, and great prices! Thank you for your positive feedback.

Rated 5 out of 5 stars

Amazing service

Amazing service, fast, reliable, and really cheap. Have recommended to many friends.
Delivery is also very fast and efficient.

July 15, 2026
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Reply from Washington Vapes

We're so happy to hear you've had such a positive experience with our service, especially our fast and efficient delivery! We truly appreciate you recommending us to your friends.

Rated 5 out of 5 stars

After a small mix up with the age…

After a small mix up with the age verification process I received my order the very next day many thanks 👍

July 16, 2026
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Reply from Washington Vapes

We're so glad to hear that despite the initial age verification issue, your order arrived promptly. We appreciate your understanding and positive feedback!

Rated 5 out of 5 stars

Excellent!

July 13, 2026
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Reply from Washington Vapes

We are happy to hear that you received very good service throughout your experience with us. We appreciate your positive feedback.

Rated 5 out of 5 stars

Always have good deals on

Always have good deals on, with good products. Deliveries are always fast. Definitely recommend.

July 15, 2026
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Reply from Washington Vapes

We're so happy to hear that you consistently find great deals and good products with us! It's wonderful to know that our fast deliveries are appreciated. Thank you for your recommendation!

Rated 2 out of 5 stars

Ordered polar mint i v g smart refil…

Ordered polar mint i v g smart refil pods same as allways 3 out of 10 so far no flavour just tabbaco not nice never had this problem before ?

July 15, 2026
Washington Vapes logo

Reply from Washington Vapes

Thank you for your review.

We’re sorry to hear that you have experienced an issue with the IVG Smart Refill Pods.

However, we have checked our system and can confirm that we have not received any ticket or previous message from you regarding this matter. Unfortunately, if an issue is not reported to us directly, we are unable to investigate or resolve it.

Please raise a ticket with your order number, details of the affected items, and any photos or videos if possible. Once we receive this information, our team will look into the matter carefully and assist you further.

Rated 5 out of 5 stars

A really great website

A really great website, that when things go wrong, which they dont often, get everything sorted and make the whole experience so easy....thanks washington vapes, will def use again and tell others to as well

July 15, 2026
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Reply from Washington Vapes

We are so happy to hear you had such a positive experience with us! We truly appreciate your kind words and are glad we could make things easy for you. Thank you for recommending us; we look forward to serving you again!

Rated 5 out of 5 stars
Washington Vapes logo

Reply from Washington Vapes

We're so happy you found our prices great and our delivery fast. Thank you for your wonderful feedback; we truly appreciate it!

Rated 5 out of 5 stars

I've been ordering from Washington…

I've been ordering from Washington vapes for a few years now and always great service and never had any problems.

July 7, 2026
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Reply from Washington Vapes

We're so happy to hear that you've consistently received great service and have had no problems with your orders over the past few years. Thank you for your continued loyalty!

Rated 5 out of 5 stars

Wow wow wow as always

Wow wow wow as always. Ordered Sunday evening. Here Tuesday mid day. Fab service. Best prices. Best selection of vaps available. Highly recommended

July 13, 2026
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Reply from Washington Vapes

We're so happy to hear about your excellent experience with our service and the prompt delivery! We truly appreciate your kind words about our selection and prices. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

Great prices

Great prices, hassle free transaction, speedy delivery. Will buy again

July 14, 2026
Washington Vapes logo

Reply from Washington Vapes

We're delighted to hear that you found our prices great, the transaction hassle-free, and the delivery speedy! We appreciate your feedback and look forward to your next purchase.

Rated 5 out of 5 stars

Great product fast delivery

Great product fast delivery

July 6, 2026
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Reply from Washington Vapes

We're so happy to hear that you enjoyed our product and received it quickly. Thank you for your positive feedback; we appreciate it greatly.

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