Watches1st Reviews 

73
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

After inquiring about a watch to be sent to South Africa I received an immediate reply from Ian who was extremely helpful. As South Africa was not listed as a shipping destination he arranged for Sou... See more

Rated 5 out of 5 stars

I bought a Mens Seiko Titanium Kinetic SKA399P1 from Watches1st it was delivered within 24hrs. When I received it I had a problem getting it to charge. (It comes from Seiko not charged) I telephoned... See more

Rated 5 out of 5 stars

was a little wary of buying such a good bargain from a site I'd never heard of before, but, after reading good reviews decided to go for it, ordered a watch on Friday 21st before 11am and it was in my... See more

Rated 5 out of 5 stars

I live in the highlands of Scotland and normally you are charged an "arm and leg" for a delivery that takes 2-3 days. Watches1st product arrived the next day via Royal Mail keeping the costs down.... See more

Company details

  1. Watch Store

Information provided by various external sources

Watches 1st UK : Buy discounted brand named & designer ladies & mens watches from Watches 1st. Offering you large savings with free next day delivery we are the 1st place to visit for wrist watches. We specialise in Accurist watches, Seiko watches, Timberland watches, Asics watches, Timex watches, Swiss Military watches, H3 Tactical watches, Sekonda watches, Baby G watches, G Shock watches, Casio watches & Pulsar watches. Every feature available, including solid gold watches, titanium watches, stainless steel, resin straps, leather straps, alarms, alarm chronograph, chrono, kinetic watches, solar powered watches, radio controlled (Atomic timing) watches, Compass watches, Barometer watches, Thermometer watches, Moon phase watches, Tide graph watches, and Stopwatches.


Contact info

4.8

Excellent

TrustScore 5 out of 5

73 reviews

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4.8

All reviews

(73)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good value and quick delivery

I bought the watch for £76 when it was far more at other online retailers and £200 on the high street. Delivery was very quick and strap was adjusted for free. Highly recommended!

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

Watches1st a company that cares for you

I bought a Mens Seiko Titanium Kinetic SKA399P1 from Watches1st it was delivered within 24hrs. When I received it I had a problem getting it to charge. (It comes from Seiko not charged) I telephoned Watches1st and was answered immediately. I returned the watch suspecting the watch was faulty, Watches1st tested it, charged it and returned the watch within 48hrs working perfectly. Throughout Watches1st kept me informed by telephone of what was happening something rare these days with most companies. I wouldn't hesitate to buy from them again and would seriously recommend them.

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

watch it

excellent still goes well, after being dropped - not shock proof. shaken by the dog to within an inch of its last ticker ? worn in a swimming pool - not water proof. all this and still going well. will definately purchase another timepiece from this company - if i ever manage to kill this one off first.

April 13, 2011
Unprompted review
Rated 4 out of 5 stars

Excellent Service!

Easy to use website, delivered in about 36 hours... Stunning watch bought as a gift who was really delighted with it. Only one small point - the free adjustment wasn't done so I had to take it to a jewellers and pay :(. Otherwise top rate. Will definitely use this site again for purchases. Lost a star as a result, sorry

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

Watches 1st are worth the time

nice co and very easy to deal with,the information was satisfactory and the choice of products very good. My order arrived well presented and packaged,and at the time they said it would,overall deleighted and would be happy to use them again and recommend.

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

Outstanding service

The last three watches we have purchased have all been supplied by Watches1st.
In each case the service was excellent, delivery quick and prices were the best we could find on the web.

I have no hesitation in recommending Watches1st

April 13, 2011
Unprompted review
Rated 5 out of 5 stars

Superb Service & Products

The service I received was 1st class and the watches were extremely high quality at a fraction of the High St cost.
I would have no hesitation in recommending Watches 1st to my friends and will definitely use them again

April 13, 2011
Unprompted review
Rated 1 out of 5 stars

NEVER AGAIN WILL USE THIS COMPANY

This so called company dont respect the OFT Distance Selling Regulations regarding returns.
I have phoned up this company after one day I have recieved this item regarding returning it due to the issue with the kinetic movement sound being to loud on the Seiko Kinetic Titanium watch I have bought from them.
I have been told that because I have used it once, I cant return it back, which is basically against the OFT rules.

Basically, if you buy from this crooks, dont expect any help from them regarding returning the item EVEN if you only tried it on once.

BEWARE and shop somewhere else

April 13, 2011
Unprompted review
Watches1st logo

Reply from Watches1st

Dear Mr Lukas Planicka,

Thank you for leaving your feedback.

I would like to take this opportunity to say that if the watch was faulty or had been unworn, the situation would have been retrievable. However, you said that after a day of wearing the watch the noise of the Kinetic movement was 'irritating'. This was not a fault with the watch. It is through the movement of your wrist that the Kinetic watch charges, and the parts inside spin to create the Kinetic energy which powers the watch.

We try to make it as clear as possible on our website that we refund you in full when returning a watch. The one proviso we make is that the watch is returned in a re-saleable condition, so unworn.

Furthermore, using foul language towards the customer service person who was trying to help was not going to help the situation.


Sincerely,
Watches1st.co.uk

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