Two Seiko watches ordered, delivered by Royal Mail Tracked 24. The watches were well packaged in the transit packaging, no chance of any damage. The price was competitive for each watch; they both... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 2 watches on the Sunday, they were quickly dispatched on the Monday . Arrived in good condition with warranty booklets. Could not find my chosen watches cheaper anywhere else + watchnati... See more
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Hamilton Watch: great price in the sale, very fast delivery, watch in its box with all bits and pieces. Customer service a little slow to respond to my request to delay sending it by one day, but the... See more
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Great website with good choices at fantastic prices, easy to use with ordering. Exceptional service, thank you. Delivery information excellent & the product arrived on time with the driver being frie... See more
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Company details
Information provided by various external sources
WatchNation, located in Chester, is an official supplier of some of the worlds most well-known and prestigious watches.
Contact info
WatchNation, CH2 3AZ, Hoole, United Kingdom
- 01244621704
- customerservices@watchnation.com
- www.watchnation.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 2 weeks
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great watch
September 1, 2026
Reply from WatchNation
Thanks for the review William!
Simple but very good to hear, glad you’re enjoying the watch!
WatchNation Team
Very prompt dispatch
Very prompt dispatch, and the watch was well packaged with tracking details. Great prices too.
September 10, 2026
Unprompted review
Reply from WatchNation
Thanks for the review!
Pleased to hear the watch was dispatched promptly, well packaged and easy to follow with tracking. Great to hear the pricing hit the mark too.
WatchNation Team
Reply from WatchNation
Thanks for the review Mark!
Great to hear you found the experience professional from start to finish. We appreciate the feedback.
WatchNation Team
Good selection of watches on their…
Good selection of watches on their site.
Good communication, prompt delivery, and item as described
September 1, 2026
Reply from WatchNation
Thanks for the review James!
Pleased to hear you enjoyed the selection and that everything from communication through to delivery went smoothly. We appreciate you choosing WatchNation.
WatchNation Team
Reply from WatchNation
Thanks for the review John!
Fast, reliable and straightforward - a simple pleasure indeed. Delighted everything went smoothly.
WatchNation Team
Very smoothly done...didnt have to pay…
Very smoothly done...didnt have to pay any extra charge and the packaging and prduct is superb
September 2, 2026
Reply from WatchNation
Thanks for the review Abdul!
Great to hear everything went smoothly and there were no unexpected extra charges. Pleased the product and packaging impressed too.
WatchNation Team
easy and efficient
September 1, 2026
Reply from WatchNation
Thanks for the review Charles!
Easy and efficient is exactly how it should be. Pleased everything went smoothly.
WatchNation Team
Reply from WatchNation
Thanks for the review Thomas!
Great to hear everything arrived quickly, exactly as described, and at the right price. A combination we’re always pleased to deliver.
WatchNation Team
Easy to navigate
Easy to navigate - an easy buy - arrived on time and well packed -all good
September 3, 2026
Reply from WatchNation
Thanks for the review!
Pleased to hear everything was straightforward from browsing through to delivery, with the watch arriving safely and well packed.
WatchNation Team
Delivered as promised
Delivered as promised, within the alloted time frame. V. Good service.
September 3, 2026
Reply from WatchNation
Thanks for the review Alan!
Great to hear everything arrived exactly when promised. We appreciate the kind words about our service.
WatchNation Team
New Orient Watch
Easy website to navigate, great selection of watches and super quick delivery.
The Orient watch I purchased is just stunning at the time there was a 15% discount on offer which made it much more affordable for me.
Would recommend.
September 2, 2026
Reply from WatchNation
Thanks for the review Andrew!
The right Orient at the right price is always a satisfying purchase. Delighted to hear you’re enjoying the watch and that the website, selection and delivery all hit the mark. We really appreciate the recommendation.
WatchNation Team
Love the watch happy I got cheaper with…
Love the watch happy I got cheaper with the discount 🙂
September 2, 2026
Reply from WatchNation
Thanks for the review Daniel!
Great to hear you’re loving the watch, and getting it at a particularly good price never hurts either. Enjoy it!
WatchNation Team
Great price and quick delivery!
September 2, 2026
Reply from WatchNation
Thanks for the review!
Great price and quick delivery, simple, but exactly how it should be. We appreciate the feedback.
WatchNation Team
Great watch
Great watch, fast delivery, will use again. The only bad point is now I'm enraptured by affordable automatic watches and so will inevitably have to keep buying them.
September 1, 2026
Reply from WatchNation
Thanks for the review Martin!
We’re pleased to hear the watch and delivery hit the mark. As for discovering the world of affordable automatics… we’re afraid there may be no cure for that one. We look forward to seeing what catches your eye next.
WatchNation Team
Reply from WatchNation
Thanks for the review Ian!
Pleased to hear you were happy with the service, communication and delivery. Thank you for choosing WatchNation.
WatchNation Team
Unprofessional/Untrustworthy hold my money and no sign of my watch
Unprofessional/ Untrustworthy, hold my money and no sign of my watch ordered , called them on the day of delivery and confronted them of the awful service, they go and cancel my order. Right awful prejudice unprofessional threatening me and being aggressive/abusive over the phone rather than being apologetic. Stay clear of these unprofessional/ prejudice so called Watch Dealer’s, A Street vendor is far more professional and courteous.
August 24, 2026
Unprompted review
What wizardry is this I ordered a watch…
What wizardry is this I ordered a watch on Friday afternoon and it was on my wrist by Saturday lunchtime. Great service and the watch is soooo cool. I can throughly recommend their products and service.
August 14, 2026
Unprompted review
Reply from WatchNation
Thanks for the review Kevin
No wizardry, we promise, just a team that likes getting watches onto wrists rather quickly. Great to hear it arrived by Saturday lunchtime and, more importantly, that you’re enjoying the watch. We really appreciate the recommendation.
WatchNation Team
Very straight forward ordering process
Very straight forward ordering process. Watch arrived very promptly and pleased with the watch itself.
August 3, 2026
Reply from WatchNation
Thanks for the review Andrew!
Pleased to hear the ordering process was straightforward, the watch arrived promptly, and that you’re happy with your purchase.
If there was anything we could have done differently to make it a 5-star experience, we’d genuinely love to hear from you. Please feel free to reach out to our team at customerservices@watchnation.com
Feedback like this helps us continue to improve.
WatchNation Team
From uwhen j recived this watch…
From uwhen j recived this watch customer services were very good 👍
August 3, 2026
Reply from WatchNation
Thanks for the review!
Great to hear our customer service team looked after you and that you were pleased with the support you received.
WatchNation Team
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