Watchstyle Reviews 

50
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I received someone else's order. I had to return it myself at my own expense. I didn't receive a refund, only information that my order was being processed and a threat that if I sent another email, I... See more

Rated 1 out of 5 stars

I bought an alligator strap 19/16. Over 200 USD It arrived with clear and correct return policies under EU law. Returned item within 2 days (I had faculty for 14 days) and they refuse refund. No... See more

Rated 1 out of 5 stars

I ordered a crocodile watch band (order 3448) and was lead to believe it would fit a particular watch - prominente cuervo y sobrinos Habana. it does not - long strap width at watch pin is 1 mm too... See more

Rated 1 out of 5 stars

Standard old stock Hirsch straps sold as "personalized" probably so as not to have to honor the 14 day return/refund as stipulated under EEC rule. So be careful: selection process is not straightforwa... See more

Company details

  1. Watch Store
  2. Jewelry Store
  3. Watch Manufacturer

Information provided by various external sources

Brand-name watch bands and straps for high-end watches. Alligator, crocodile, python, lizard, stingray, shark, ostrich, stainless steel, titanium, rubber. Replacement watch straps in OEM quality.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

50 reviews

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No history of asking for reviews

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1.4

All reviews

(50)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Rude to the point of making me giggle...

Bought a watch bracelet from WatchStyle that was advertised to adjust down to the exact size I needed...and I made sure of this by measuring the one currently on the watch. The bracelet from WatchStyle shows up and it's actually 3mm longer than advertised...meaning my Panerai is going to spin 360 degrees on my wrist. I politely explained this to them, only to receive an email the next day that said simply "READ THE TERMS SMARTASS!!!" in giant font. Later, when I tried to reply to ask if that was a "no" on my request for a return shipping label (a legitimate question that I had to ask per my credit card company, which I found very funny all the same), I learned that the crazy person answering questions at WatchStyle had actually blocked my email address from their server.

I guess places like this are why God invented chargebacks. :-)

October 19, 2019
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this side

Do NOT order from this site. A friend god "banned" from their site after he contacted them to tell them about a problem with his order.
The dialog from customer service was like knifes in my eyes to read.

I really hope no-one order from this site!!!

January 30, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a crocodile watch band (order …

I ordered a crocodile watch band (order 3448) and was lead to believe it would fit a particular watch - prominente cuervo y sobrinos Habana. it does not - long strap width at watch pin is 1 mm too narrow (19 mm instead of 20 mm) plus the strap end will not fit through the gold clasp.

I contacted the seller who refused to take responsibility, or take the item back or consider exchange.
almost $300 item and a belligerent seller who sees no reason to cultivate future business.
Look elsewhere for your watch bands.

September 21, 2017
Unprompted review
Rated 1 out of 5 stars

Worst online retail experience of my life

Stay clear of this retailer. They routinely botch orders which they outright refuse to make right. They consistently evade customers' communications or worse, treated some with total disdain. A rudimentary online search for Watchstyle, Michael Kares or Watchband.biz (an earlier iteration of their site) will result in a great many disappointed and outraged former customers.

June 2, 2016
Unprompted review
Rated 1 out of 5 stars

No refund and rude

I have returned a watchstrap that did not fit and have not received a refund. I would like to join with other to tweet this problem and to make it available for all to see. I am still waiting for a response to this and should I not get one within 3 days I will very much go public with my experience. I hope they contact me and return my money.

May 17, 2016
Unprompted review
Rated 1 out of 5 stars

No replacements

I wish I had seen these reviews before we spent the money. My husband and I both wanted nice watchbands for our watches and went to Watchstyle.com. They have a way to measure your watch online, which we used in our orders. If we had thought about it, we would have realized that such a tool is ridiculous—depends on the type of computer, resolution, etc. Unfortunately, when the bands came, they were very much too large for our watches, and we realized our mistake. This company, however, has a policy of not replacing watchbands that don't fit, unless the construction is at fault. I wrote them, told them their website was actually at fault, and have never heard back from them. These bands cost us several hundred dollars each, and we're stuck with them, since they're much too large to fit anything we're likely to buy. Stay away!

February 26, 2016
Unprompted review
Rated 1 out of 5 stars

BEWARE WATCHSTYLE.COM (or UK.COM, .DE, .IT)

I bought an alligator strap 19/16. Over 200 USD
It arrived with clear and correct return policies under EU law.
Returned item within 2 days (I had faculty for 14 days) and they refuse refund. No answer and worst experience online in my life.
Like robbers! They care nothing for cross-border consumer policies and legislation.
Were pushed also by European Consumer Center Network without reaction.

May 30, 2014
Unprompted review
Rated 1 out of 5 stars

Stay away

The owner of this place needs to learn basic communications skills.
Please do a google search before you do any business there, numerous forums discuss how he behaves. Many others have had similar experience with Michael Kares. Unfortunately I did not check this out before I placed an order on this website.

Ordered a Hirsch strap from him and was forced to choose DHL Express delivery, 2-3 business days for 16 GBP. After a week I sent an e-mail asking for tracking number and the reply was "Rest assured, we will". Replied that mail asking why it had not been sent yet as it was listed "In stock" on the website. Got a new mail from Michael stating: "YOU ARE BANNED". The strap finally arrived after a very long wait.

Please stay away from this and his other sites as this man should not be in any business at all.

April 23, 2014
Unprompted review
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