Wayfarer Points Reviews 

4
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TrustScore 2.5 out of 5

2.6

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Company details

  1. Travel & Vacation

Information provided by various external sources

We connect our customers with hotel deals that you won’t be able to find anywhere else.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

No recent history of asking for reviews

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2.6

All reviews

(4)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Hi I bought a metal shed laveta 9x6…

Hi I bought a metal shed laveta 9x6 absolutely disappointed I’m contacting wayfarer tomorrow for a refund been trying to build it 2 men all day still not built never will be the plastic protector to the doors you can’t remove on trying to have absolutely ruined the doors if I don’t get refunded I’ll never buy again from wayfarer instructions so poor you have to guess what goes where so disappointed
Let’s see how they respond to this review

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great Start up, LEGITIMATE

We are are legitimate, authentic business.
For any issues or questions, please contact me at jeffh at WayfarerPoints dot com and we will resolve any legitimate customer concern or complaint.

As a start up we have some wrinkles and are working to iron them out. We stand behind our product and services, saving and work diligently to help solve and questions or issues.

Thank you for the opportunity to save you and other travelers thousands of $ on your hotel stays and other travel needs (where and when are able to).

Best regards,
Jeff Hoffman
Founder

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

100% SCAM - STAY AWAY

Update: After they saw this review, they did refund me. They said it was a mistake. In the end I did get my money back. I just don't like when companies take your credit card and don't make an easy way to cancel.
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I signed up because I read a blog post about the company. To get full-access, you have to put down your credit card for the trial. I did so reluctantly and when I got full access, I saw that the interface is terrible and not worth the money. I went to try and cancel the trial and of course there is no way to do it online. I sent their support a message and didn't hear anything back. 2 weeks later the trial ended and I just got charged $69. I have sent their support an email again but genuinely annoyed at how many hoops they make you go through. Would not recommend.

December 14, 2019
Unprompted review
Wayfarer Points logo

Reply from Wayfarer Points

Michael - Thank you for your recent review about Wayfarer Points. I have reached out to you via a TrustPilot personal message, but want to assure you and all future/current Wayfarer Points members that our user experience and customer service is of utmost importance to the team. While it is true that a credit card is required for full access to our deepest hotel discounts, we do offer a free membership with no credit card required that provides the same user experience and great deals to of up to 30-50% versus other hotel booking sites.

We do provide self-service cancellation of our paid membership via our website, but are investigating how to make this process more user-friendly.

Once we hear back from you, we will be able to investigate your specific interaction with our customer service team and take actions to improve the process for all members.

Warmest regards,

Todd Tomlin
Head of Retention
Wayfarer Points

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