Wbcom Designs Reviews 89

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

After 16 years of buying WordPress themes and plugins, I know exactly what bad support looks like and Wbcom Designs is the polar opposite. My setup was a nightmare: multiple tools, deep integrati... See more

Company replied

Rated 5 out of 5 stars

I was using an excellent plugin created by Wbcom Designs and had both an error and discovered a slight bug in one aspect of the plugin. After creating a support ticket - I got a super-quick response a... See more

Company replied

Rated 5 out of 5 stars

I am using the REIGN theme and several plugins from Wbcom Designs on my website. The theme is beautifully designed, and the plugins are user-friendly. Everything works smoothly, and the features are p... See more

Company replied

Rated 5 out of 5 stars

We use BuddyPress with several free BP plugins from Wbcom Designs, and we are extremely satisfied. The plugins add real value for our community, are updated regularly, and are continuously im... See more

Company replied

Company details

  1. Website Designer

Written by the company

We are your comprehensive WordPress partner, specializing in bespoke WordPress development, theme personalization, plugin creation, and more. Our seasoned team of WordPress experts, including developers and designers, is dedicated to crafting a website that meets and surpasses your requirements. We also provide continuous WordPress upkeep and support to keep your website current and secure. Reach out today to discover how we can assist you in achieving WordPress excellence with customization services for WordPress, BuddyPress, LearnDash, WooCommerce, and tailor-made plugins and theme development.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

89 reviews

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1-star

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Rated 1 out of 5 stars

DO NOT WORK WITH Wbcom Designs. They are a total scam

V****n D****y is a con and total scam artist.
He and his totally inept team worked for 6 months on my project, but when I started to realise things were not going how we agreed in the initial specification and questioned some very basic coding errors & the many spelling mistakes throughout the coding, he literally disappeared and I never heard from him again.

The last thing he did, was make a 9 minute video (with no sound!!) demonstrating the confusing pile of crap he had created.

We had a Trello bored with tasks that he did, but there were problems with almost every single detail.

I booked him through Upwork, however he's cunning in the way he works, as he does not agree to work to a contract, he will not say anything that might be held against him, so be be VERY careful. ALWAYS ask for a written contract and DO NOT pay him in full - only pay him the full amount AFTER he has completed the entire project

He claims to be an 'Expert' in BuddyBoss, however when speaking to support at BuddyBoss they informed me that he used to work there and got FIRED because of his poor standard of work and some unscrupulous things - THIS SAYS IT ALL!
___

His response is a pack of lies. I sent countless emails to him, I tried calling, everything, but he didn't respond to a single one - he literally left without saying one word - he knew EXACTLY what he was doing.
I contacted Upwork and explained what happened, but because of how he managed the project on an hourly basis there was nothing I could do - so I stress DO NOT PAY HIM on an hourly basis - Pay once the project has been completed.
But his quality of work was terrible - so I highly recommend not using him and his shady team

February 20, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you for sharing your feedback. We're genuinely sorry to hear that your experience didn’t meet your expectations.

At Wbcom Designs, we always strive to deliver high-quality work and transparent communication. We take client concerns seriously, and it's unfortunate that you feel let down by the process.

To clarify a few important points for future readers:

All projects are conducted transparently on Upwork, where clients have access to hourly logs, detailed progress, and weekly reviews.

We primarily work on an hourly basis, which allows clients to monitor progress at every step and stop work at any time if dissatisfied.

Our team makes efforts to align with project specifications, and we encourage frequent communication to ensure alignment.

If a client is ever unhappy with the deliverables, Upwork’s dispute resolution system is available for fair mediation and refunds.

We regret that things didn’t end on a positive note. We wish you the best in your project and hope it finds success.

Rated 5 out of 5 stars

Prompt and thorough feedback and…

Prompt and thorough feedback and responses, very easy to work with, really excellent customer service. I'm grateful to the team, particularly Kerit and Shashank, for their patience and help.

February 27, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, María! 🌟 We appreciate your kind words and are glad Kerit and Shashank could assist you. We're always here to help! 💙

Rated 5 out of 5 stars

Swift and expert coding!

Swift and expert coding by Kerit to apply a personalised display adjustment on the Reign Theme for a media plugin that was not fully supported at the moment.

February 4, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Russell! 🚀 We’re glad Kerit could provide a quick and expert solution for your Reign Theme customization. Your feedback means a lot! Let us know if you ever need more tweaks. 👍

Rated 5 out of 5 stars

Great customer experience

I received a very nice answer just a few hours after I created a ticket. Funnily enough, the feature I had requested in my ticket had just been implemented and released, so Kerit asked me to update the LD Dashboard plugin. It all works as I had hoped for my use case. Maybe I wasn't the first to make this request, but the WBCOM team not only seems to provide fast and friendly support, but also really develops their products according to the needs of their customers. Thank you very much!

January 21, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Hi Janet,

Thank you for your kind words! We’re so glad our support and the recent updates to the LD Dashboard plugin met your expectations. Your feedback inspires us to keep improving and delivering the best for our customers.

Feel free to reach out if you need assistance or have more suggestions!

Rated 5 out of 5 stars

Excellent service from Kerit Piplani…

Excellent service from Kerit Piplani and his team. Quick and efficient with my websites. I look forward to lots more business with them.

January 13, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Hi Elijah,

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Kerit Piplani and our team. Providing quick and efficient support is always our goal, and we’re excited to continue working with you on your projects.

Looking forward to many more successful collaborations!

Rated 5 out of 5 stars

Support is helping me with set up

Support is helping me with set up. Multisite Theme and PLugin working as expected. We are continuing with WBcom Thank You to the team

January 8, 2025
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs


Thank you, S F! We're glad the setup and Multisite Theme/Plugin are working well. We appreciate your support and look forward to continuing with you. 😊

Rated 5 out of 5 stars

I am really glad to have known BuddyX…

I am really glad to have known BuddyX Pro Team led by Mr.Varun Dubey. I had a challenge of mobile responsiveness and after I brought the issue to their attention, they were able to address it promptly. They also made a follow-up on my experience after resolving the issue. I highly recommend WBcom Designs and buddyx pro for their great work

November 19, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Dear Moses,

Thank you for your kind words! We’re thrilled we could resolve your issue promptly and that you’re happy with our support. Your recommendation means a lot to us. We’re always here if you need assistance!

Best regards,
Wbcom Designs

Rated 5 out of 5 stars

Its response rate and working very well…

Its response rate and working very well
I appreciate and am very happy to work with this
webmaster.

November 18, 2024
Wbcom Designs logo

Reply from Wbcom Designs

Dear Ali,

Thank you for your kind words! We’re glad to hear you’re happy with our services and responsiveness.

If you ever need assistance, feel free to reach out. Looking forward to working with you again!

Rated 5 out of 5 stars

Wonderful support!

I've been developing a relatively complex website for my business, and my development experience is pretty limited. As expected, I ran into a number of difficulties, and ach time, the Wbcom team helped me resolve my issues quickly and patiently. I can't recommend their products and support enough!

November 11, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs


Hello Paris,

Thank you for the wonderful feedback! We’re thrilled to have been able to support you through your project challenges. It’s our pleasure to help, and we're always here if you need anything.

Best,
The Wbcom Designs Team

Rated 5 out of 5 stars

Prompt and Professional Support

I recently had a fantastic experience with the Wbcom Designs support team. They were incredibly prompt, warm, patient, and friendly as they helped me resolve an issue with my website.

I truly appreciate the complexity of troubleshooting website-related issues, as each one is unique, and users often have different levels of technical knowledge. A special thanks to Shashank, who initiated the support process and guided me through the entire journey with great patience and professionalism. His continuous support made all the difference in resolving the issue smoothly.

October 15, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Hi Boris,

We sincerely appreciate your kind words and are thrilled that our support team, especially Shashank, could assist you promptly and professionally. It’s our goal to make troubleshooting smooth and stress-free, and your feedback means a lot to us.

If you need any further help, we’re always here for you!

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

Great support

Great support; the issue was resolved perfectly well.

September 11, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you for the feedback! I'm glad the issue was resolved successfully. If you have any more questions or need further assistance in the future, feel free to reach out. Have a great day! 😊

Rated 5 out of 5 stars

Fantastic 6 star support

Fantastic 6 star support. I wanted to setup a membersite and tried many solutions. I contacted Wbcom for BuddyX and tried the theme with Buddypress. I am not a webdesigner or a coder, but had a requirement that was not standaard. I contacted WBcom and Pallavi helped me from start to finish with snippets to get my requirement working. Thanks Pallavi for your patience and support.

August 30, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Hubert!

We’re thrilled to hear about your experience with our BuddyX theme and BuddyPress. Our team strives to provide top-notch support, and it’s wonderful to know that Pallavi was able to assist you in meeting your requirements, even with custom snippets. Your kind words and appreciation truly motivate us to keep delivering excellent service.

If you ever need further assistance, don’t hesitate to reach out. We’re here to help!

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

Great way of support

Great way of support! Thanks a lot!
Direct responding, open for questions and very fast to the right solution!

August 28, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Ron!

We’re delighted you had a positive experience with our support team. Providing quick and effective solutions while being open to all your questions is what we strive for. Your feedback is much appreciated!

If you have any more questions or need further assistance, we’re always here to help.

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

Fast Respond & Troubleshooting With…

Fast Respond & Troubleshooting With technical insight

August 18, 2024
Unprompted review
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Reply from Wbcom Designs

Thank you, Kevin!

We appreciate your kind words! Providing fast responses and effective troubleshooting with technical expertise is our priority, and we’re glad to hear that it made a difference for you.

If you ever need further assistance, don’t hesitate to reach out. We’re here to help!

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

Quick response

Quick response. Solve my problem

August 8, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Steve Wen, for your 5-star review! 🌟

We're glad to hear that our quick response solved your problem. We strive to provide efficient solutions. If you need anything else, we're here to help!

Best regards,
The Wbcom Designs Team

Rated 3 out of 5 stars

Proceed with Caution

This agency offered prompt response and clear communication throughout the process and met my requests precisely.

I highly recommend this group and will be using them going forward.

EDIT: I used this service for my first website update, but I will not again after they tried to get me to put another $1k retainer on file to resolve a simple issue; which after figuring it out myself, the plugin just needed to be updated.

I feel like they were able to see the back end of my store's finances and wanted to hustle me out of more money I didn't have.

Facebook forums have advised that I disconnect woocommerce-like plugins in the future if someone is working on my site.

August 6, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you for your wonderful 5-star review, Anesha F.! 🌟

We’re delighted you appreciated our prompt responses and clear communication. Meeting your requests precisely is our top priority, and we're glad we could deliver. We look forward to working with you again in the future.

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

Critical Issue with REIGN. Theme and BuddyBoss

We were having a critical issue with our website. We were able to quickly get through to WBcom Designs and they worked with us to give them what they needed to find the problem and correct it. I highly recommend their team and especially Pallavi.

July 25, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Sandy, for your feedback. We appreciate your kind words and are glad we could assist you promptly.

We want to clarify that the issue you experienced was related to BuddyBoss and not the Reign Theme. Our team, especially Pallavi, worked diligently to identify and resolve the problem. We value your trust in WBcom Designs and are always here to help.

Thank you for your recommendation!

Rated 5 out of 5 stars

just wanted to let you know how pleased…

just wanted to let you know how pleased I am with his work.
Shasank was easy to work with and his communication skills were excellent.
Please reward him for being a fine employee.

Wayne Francis

July 9, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Wayne, for your wonderful feedback. We are delighted to hear how pleased you are with Shashank's work.

Shashank is indeed an asset to our team, and we greatly appreciate your recognition of his excellent communication skills and ease of work. We will certainly acknowledge and reward him for his outstanding performance.

Thank you once again for your kind words and support!

Rated 5 out of 5 stars

Outstanding Service and Exceptional Support from Wbcomdesigns Team

I have already purchased themes and plugins worth over ₹65,000 from wbcomdesigns, and my experience has been nothing short of amazing. Their support is exceptional. Both Shivani Kashyap and Camilia Scott provide incredibly fast responses and have resolved any issues I encountered with my website within a day. Because of such excellent service, I now look forward to all my website customizations with them. I highly recommend anyone in need of a website solution, whether for a community website, online store, or courses website, to choose wbcomdesigns. You will receive the best service at the lowest prices with the best support.

June 10, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Tushar, for your outstanding feedback. We are thrilled about your positive experience with our themes and plugins.

We're glad Shivani Kashyap and Camilia Scott provided exceptional support. Your satisfaction is our top priority.

Thank you for your recommendation and continued trust in Wbcom Designs!

Best regards,
The Wbcom Designs Team

Rated 5 out of 5 stars

These guys are absolutely amazing

These guys are absolutely amazing. Such a quick turn around. Their support is second to none.

June 14, 2024
Unprompted review
Wbcom Designs logo

Reply from Wbcom Designs

Thank you, Miss Decades, for your excellent feedback. We are delighted you found our support and turnaround time exceptional.

Your satisfaction is our priority, and we appreciate your kind words.

Best regards,
The Wbcom Designs Team

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