Dreadful experience - ordered on 21st January with delivery date of 4th February. Told on 3rd February by their head office that oil won't be delivered on time, no estimate on time other than a few da... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would be zero stars if available. Absolutely useless. Failed to meet their delivery date two weeks after the order was sent and are still unable to give a delivery date of less than a further week. C... See more
DONT BE MISLED BY THE SO CALLED CHANDLERS “BUYING GROUP” THEY ARE MORE EXPENSIVE THAN SOME OTHERS AND CERTAINLY NO CHEAPER! Very misleading! You DO NOT get your heating oil any cheaper because you are... See more
Following a recent call from Lisa we were able to take advantage of the present low heating oil prices. WCF always provide excellent service and this is just one example of their high level of custome... See more
Company replied
Company details
- Heating Oil Supplier
- also in
- Diesel Fuel Supplier
- Fuel Supplier
- Kerosene Supplier
- Petroleum Products Company
About WCF Fuels North East
Written by the company
WCF Fuels North East is a leading UK supplier of commercial fuel, home heating oil and oil for agriculture. We have extensive fuel oil storage facilities across the North East of England where our modern fleet of tankers are based. This enables us to deliver fuel more efficiently throughout the region. We only work with reliable heating oil suppliers, who are committed to getting your fuel to you on time, for at affordable price. We pride ourselves on delivering the best customer service combined with premium quality fuel oil to homes and businesses. We are also on hand with any advice you might need – from choosing the right fuel to the latest fuel price updates.
As a North East fuel supplier, we cover four large counties in this region including County Durham, Tyne and Wear, Northumberland, Cleveland and parts of North Yorkshire with a variety of delivery options available to suit you.
Our commercial fuel has been trusted by businesses for over 80 years which includes motor spirit, red diesel, white diesel, kerosene, lubricants and additives.
We have also been keeping homes warm since 1935 with our home heating oil, delivered straight to your door by our trusted employees across the North East. We offer standard kerosene heating oil and premium kerosene heating oil for both agas and boilers. Premium kerosene is a popular fuel for heating properties off the main gas grid.
Additionally, we supply fuel to agricultural businesses, proudly fuelling farms for over 80 years. This includes motor spirit, red diesel, white diesel, kerosene and lubricants & additives. Get in touch today to get a personal quote, tailored to the needs of your business.
If you’re interested in receiving a quote for commercial, agricultural or domestic fuel, please call us directly on 0191 5186770, fill in an enquiry form on our website or email us at enquiries@wcfnortheast.co.uk.
Contact info
11 Hunter Road , SR8 2LX , Durham , United Kingdom
- 0191 5186770
- enquiries@wcfnortheast.co.uk
- www.wcfnortheast.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleasant sales lady
Very pleasant sales lady. Delivery always prompt and efficient.

Reply from WCF Fuels North East
Always pleasant and deliver when they…
Always pleasant and deliver when they say they will.

Reply from WCF Fuels North East
Always pleasant and helpful and rapid…
Always pleasant and helpful and rapid delivery!

Reply from WCF Fuels North East
Excellent and courteous service from…
Excellent and courteous service from Hexham, every time.

Reply from WCF Fuels North East
Always careful and prompt
Always careful and prompt, whatever the weather (within reason because my place is bad for snow so they and I are careful to watch the weather forecast and keep me topped up in advance.

Reply from WCF Fuels North East
Confused
In formed WCF that we had moved house out of the area 8 months ago so no idea why you are so pleased I have chosen you???

Reply from WCF Fuels North East
Stop competing online with the prices…
Stop competing online with the prices the hardworking loyal staff can only offer. I will be paying more and keeping the locals in work as my own choice but I can’t help but feel like your wanting to get rid of them!
Hexham branch are part of the heart of the community

Reply from WCF Fuels North East
Been with this company for a long time…
Been with this company for a long time and they have never let me down, even when the snow was bad they always delivered.

Reply from WCF Fuels North East
Best service ever
Best service ever , nothing is a problem from ringing up and speaking to very pleasant people to getting the oil delivered by a very helpful and cheerful young man , perfect service

Reply from WCF Fuels North East
Excellent service and competitive…
Excellent service and competitive prices.
Drivers very professional.

Reply from WCF Fuels North East
No fuss
No fuss, just a phone call away and you don't even have to be home for the delivery.

Reply from WCF Fuels North East

Reply from WCF Fuels North East

Reply from WCF Fuels North East
Exceptional customer service
Exceptional customer service. From initial contact on Friday to a delivery of fuel to our premises today I can't fault the service provided by WCF. A special thanks to Alison Waite who made the whole process seamless.

Reply from WCF Fuels North East

Reply from WCF Fuels North East
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







