This is the fourth front door I’ve had from We do doors. One of them was a complicated double with window surround. It’s been a great experience every time. This particular door I’ve bought this time... See more
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We Do Doors offers a premium range of highly secure and energy efficient Composite and Upvc doors in 17 colour finishes. View prices online now.
United Kingdom
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We were hugely impressed with 'We Do Doors', not only with the beautiful front door - which has totally transformed our entrance lobby - but also with the exceptional customer service which has been excellent throughout.
From beginning the inquiry with the ever-helpful & friendly Kerrie, to the precision fitting with John, and finally with Andy's outstanding co-ordination / after-sales-service, it's been a most pleasurable & hassle-free experience.
Here in the UK, disappointingly, it's becoming increasingly difficult to find a business that takes great pride in its work and is committed to providing the best quality of product and customer service, but each and every one of the 'We Do Doors Team' ticked every box in providing a product & service par excellence.

Reply from We Do Doors
Great customer service, easy to order. The fitter done an excellent job. Cannot fault anything.

Reply from We Do Doors
From initial contact to final installation the experience as a customer has been first class.

Reply from We Do Doors
We do doors customer services were always polite and helpful.They kept me well informed during the whole process.The quality of the door was very good and Brendan did an outstanding job fitting the door.

Reply from We Do Doors
Fantastic customer service wouldn’t go anywhere else! Really lovely people to deal with and quality products at a very reasonable price.

Reply from We Do Doors
It's a bit odd to be reviewing my door now, as it was fitted 8 years ago. The first thing to say is that it still looks fantastic after all this time. It has needed virtually no maintenance in all that time and the mechanical parts are still great. The reason for reviewing now is that the weather bar got damaged when someone was delivering a bulky item to my house. Even after all this time we-do-doors were able to send me some touch in paint do make good the damage. Exceptionally helpful and prompt. I can't recommend this company highly enough.

Reply from We Do Doors
To start, I am happy with the final product, and I made this clear. And the staff were great (Sam and Jake) What I am unhappy is the lack of recognition of the customer with this online business. Bottom line a door that was supposed to cost me £2000.. Cost me £2750.. And was 2 weeks late.. Due to their business error..
So basically.. The day before the fitting of the door (that was booked 2 weeks earlier) .. I had a phone call at mid day to say there was an error and the door had not been shipped from scotland.. (I had lined up plasters, tilers, decorators the next day that I would have to pay for…..) I asked for the door to to be shipped overnight to mitigate this issue, and the fitter was available. (they wouldn’t do) I asked if they ship in the following days.. But they wouldn't book the fitting as the fitter wasn’t available.. And wouldn’t find another.. so I had to pay the consequential cost (£850)for the trades following there error in door delivery.. And had to wait a further 2 weeks.
So we discussed there error, which they admitted.. and they offered me £100.. And nothing further.. As i wanted them to recognise the value of the error to me the customer.. I didn’t ask them to cover my costs. Just recognise my satisfaction with a reasonable offer..
Bottom line.. Use a local Buisness and a Buisness that values customers satisfaction. And keep using Trustpilot and Google review to enable customer to understand what you are signing up to.

Reply from We Do Doors
Great company, professional, handled any issues well. Lovely fitter! Made up with my new front door :D

Reply from We Do Doors
Amazing customer service from start to finish. Kept me informed every step of the way and my new door is exactly what I wanted. Would highly recommend.

Reply from We Do Doors
Helped me place my order for a new front door making sure I had covered everything.
Then sent me a picture of what I was ordering. Then kept me up to date with the manufacturing and through quality inspection to the fitting date.
Really happy great service highly recommend

Reply from We Do Doors
From the outset, We Do Doors were fantastic. Kerrie helped me understand the quote and payment options. We had to initially park the quote until my finances were in better shape but easily revived it once we were ready.
The install was carried out by a local contractor who did a fantastic job. It may only be a garage side door but it's allowed my family to be in the garden safely.
I cannot recommend this business enough.

Reply from We Do Doors
Easy order process. Good value. The fitter, Mark, was superb. Smashing chap and did a great job. Left the job spotless. A credit to we do doors. Would highly recommend.

Reply from We Do Doors
Had a door fitted just over a year ago and started having a problem with the lock. Great service from we do doors lock was fixed same day as reporting problem

Reply from We Do Doors
Would highly recommend. Very easy company to deal with extremely helpful. The fitter, Andy, did a fantastic job. My door looks amazing

Reply from We Do Doors
I had a new front door fitted in January but waited a few months to see how it held up against the cold, heat and rain. Have been very pleased. No leaks, it doesn't stick at all and it far more secure than my old door.

Reply from We Do Doors
Very helpful friendly staff. I was kept updated through the process of buying and having the door fitted. The door looks great, Danny did a fantastic job fitting it.

Reply from We Do Doors
Absolutely brilliant experience. Designed the door online and had it confirmed via a phone call. Staff very polite and helpful and kept in contact throughout. Fitter Carl and his mate arrived on time and was quick and efficient.Old door taken away and all rubbish removed from new door fitting. Wouls highly recommend for a quick and seamless proccess throughout.

Reply from We Do Doors
We do doors have been fantastic from start to finish, with regular updates on our new front and back doors we ordered from them
And a really professional job in Chris the fitter who installed them.
The quality of both doors are just exceptional great quality.
I would highly recommend we do doors to anyone who wants a hassle free experience well done to everyone.
John McCrea.

Reply from We Do Doors
Fantastic service received from all aspects , very easy to order , Fantastic price , Lisa, Sam & Claire were extremely Knowledgeable, polite & courteous, Lisa was extremely patient with me changing order a couple of times, the whole process was painless & easy from the original phone call to the door being fitted, Kallum the local fitter was brilliant & did a fantastic job, I would not hesitate to recommend to friends & family,

Reply from We Do Doors
From first contacting the company through to installation everything was done to a high standard.The correspondence was excellent to keep us up to date with what was happening as regards our order.Would definitely recommend them.Last but not least the fitter done a good job.Clean and tidy worker.

Reply from We Do Doors
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