Got scammed as well. Made an order on the 26th June 2025, but they never shipped. Contacted via email several times, they always promised to ship shortly, mentioning issues with warehouse staff being... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No tracking number. I ordered from them 8 days ago, and i still don't got a tracking number. The order status is : Payment accepted. The money it's gone and the items are "lost in transit" at the pos... See more
Put an order at 12pm, the package was ready to ship by 2pm. In meantime, one of the selected items was out of stock, but they (Brandy) reached me out immediatelyy via email/phone call to inform... See more
Bin wirklich begeistert mit dem Shop. Die Mitarbeiter haben blitzschnell auf meine Anfrage per Chat reagiert und nachdem alles geklärt wurde habe ich meine allererste Bestellung bei denen aufgegeben... See more
3.0
Average
430 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best customer support i have ever…
The best customer support i have ever get.
This guys are professionals. You name the wish and its on the way to you.
I have searched for one detail for my build all internet says out of stock but they have it and send it to me even when the post offices was not working! This guys are incredible!
weapon762 4ever!
January 5, 2021
Unprompted review
Great service, good quality, nice prices.
Got a problem with my order. Problem was solved really quick, without any complications. This is how customer service has to be. Thanks Brandy from weapon762 for the awesome service and thanks weapon762 for taking giod care of your customers.
December 21, 2020
Unprompted review
Great customer experience
I am very satisfied with Weapon762 customer support - very helpful and flexible. It has been always a great customer experience.
December 10, 2020
Unprompted review
Great service!
Ordered online without problems, received what I ordered! Cool products, fair prices! Great support over email.
December 7, 2020
Unprompted review
One of the best airsoft stores on the web!
One of my preferred stores on the web to purchase airsoft gear. Great products catalog apart, they always grant fast shipping and a really excellent customer care! 5 stars for life!
December 3, 2020
Unprompted review
Excellent customer service
Excellent customer service, quick response, variety of good products and more, recommended!
December 3, 2020
Unprompted review
Super nice Support
Super nice Support. Contacted me really quick via Whatsapp and was really nice. The shop is one of my favourite shops to order from.
November 30, 2020
Unprompted review
Excellent customer service
I had a little problem with my paypal but Brandy helped me even at Sunday night. Excellent customer service, really impressed and would definitely order again.
November 29, 2020
Unprompted review
Great webshop and customer service
Great webshop and very good customer support.
Had an issue with a discount that wasnt working correctly and I received very polite and accurate help from their support. Also they correcte the error and refunded me within a matter of minuts.
November 26, 2020
Unprompted review
All good and the customer service is…
All good and the customer service is awesome! Thanks Brandy!!!
November 26, 2020
Unprompted review
Excellent Customer Service
Ordered 2 items from the website, but turns out one was out of stock. Brandy contacted me very quickly via WhatsApp the next day to explain the problem, offered a replacement, refund or discount and solved the issue very quickly. Excellent customer service, really impressed and would definitely order again.
November 16, 2020
Unprompted review
First of all
First of all, I would like to thank Jose Luis for everything !He was always very helpful! He also helped in his spare time.It does not act as if a seller is talking to the customer, rather than a sportsmate with the sportmate!It is always a pleasure to order from here, the products are of good quality, the service is impeccable!
November 5, 2020
Unprompted review
Absolutely the best airsoft website in…
Absolutely the best airsoft website in Europe. Many choice , best quality products ! And fast delivery 🙏
October 14, 2020
Unprompted review
Of my favorite stores
Of my favorite stores. excellent service, attentive staff, speak several languages, are always there to support and help in customer service. super fast shipments.
*****
October 14, 2020
Unprompted review
Weapon762 are awesome!!
The team over at Weapon762 are awesome! I’ve ordered from them numerous times & they’ve always been super polite & helpful! I’m also from the U.K. and the items always arrive in perfect condition & on time! Which is ideal for someone who Airsoft’s pretty much every week!
They sell some really awesome items & I think their quality overall is insanely good! I would highly recommended ordering from Weapon762! Super happy with the service and products I’ve received :D
October 14, 2020
Unprompted review
Excellent shop, high quality gear & great prices!
Excellent shop with great and high quality gear..
Shopping at weapon762 for around 4 years and never had any issue, my friends also and the costumer service is great, always helpful.
Shipping across EU fast even in this covid period.
One thing i would like is more restock of bestsellers 🙏
I have many items vests, uniform, helmets, headsets, bag, covers, holster, belts and I dont have even one complain..
I am killin my uniform gen3 original cutting in Multicam for 2 years and it stilldnt ripp or something else as well my CPC vest..
By the way the best i had so far even compared to some real military i had..
So feel free to shop at weapon762
I totally recommend it!!!
Keep up!
Thank weapon762
October 14, 2020
Unprompted review
Sehr guter Service/ Very good Service
Gute Auswahl, unschlagbares Preis-Leistungs-Verhältnis und extrem guter Service, mit schnellem Versand/ Austausch.
Good range of products, great price for the quality and very good service.
October 14, 2020
Unprompted review
Excellent & quality
I have bought several times and they have always arrived on time, the products are great and of very good quality.
October 14, 2020
Unprompted review
A 5-star service!
A 5-star service!
A very intuitive and easy to use website.
Personalized, fast and efficient service, with great sympathy and great professionalism!
I recommend!
Congratulations WEAPON762
October 14, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.