Could give this no stars but not an option. Ordered over 2 weeks ago but still havnt received my products. I have contacted the company several ways but still have not heard anything back. Will up... See more
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See what reviewers are saying
I placed an order and had an email to say it was damaged in shipping and as it was xmas crackers that wouldnt get here in time, they refunded my money however, the refund to my paypal account didn't c... See more
Disgusted. Ordered over 2 weeks ago, money taken immediately from my account, email received to state order was confirmed and will be shipped within 2-4 days. No shipping email and no reply to any ema... See more
Company replied
We haven’t opened the box yet but overall service and the fact that they have such amazing range of toys at any time of the year with such a fast delivery ... recommended to friends and will defin... See more
Company replied
2.6
Poor
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Arrived quickly and well packed
Arrived quickly and well packed. Good Service thank you.
January 20, 2019
Unprompted review
really good product and fast service
January 18, 2019
Unprompted review
Recommend
I ordered a game one week before Christmas- the price was better than on Amazon and they delivered it faster too. Excellent service.
January 8, 2019
Unprompted review
Great quick service
December 20, 2018
Unprompted review
Cute avocados!
I ordered a pack of 3 Christmas avocado decorations & they arrived very quickly. Product was packaged well & the avocados are very cute, love them! Thank you We Believe in Santa!
December 17, 2018
Unprompted review
Reply from WBIS
Thank you so much for shopping with us!! Avo great Christmas :)
Disappointing and untrustworthy
Yes, the prices were very low and competitive and I was pleased to support an independent retailer.
I placed an order and had my money taken on 2nd December but with no contact from the company, saw a notification from PayPal that my payment was being refunded today, the 9th December.
Dreadful customer service (ie none) and a very disappointing customer shopping experience.
I would not trust this company again, no wonder small stores are going out of business if this is the service they provide. What a shame.
December 9, 2018
Unprompted review
Reply from WBIS
Please accept our sincerest apologies on the delay and lack of communication around your order.
We had been striving to get the product you ordered from our supplier however they had sold out.
We wanted to refund you as quickly as possible so that you had your money back in plenty of time to buy the product elsewhere,however we understand it was frustrating that we had not been in contact prior to refunding you.
We are a new business and still learning but will definitely be taking your feedback on board.
Please do accept our apologies
I hadn't heard of 'We Believe in Santa'…
I hadn't heard of 'We Believe in Santa' before! Lowest price found for the doll I bought! Very easy to order! Very quick delivery! Many many thanks :o)
December 7, 2018
Unprompted review
Reply from WBIS
Thank you so much! Have a great Christmas!
Really easy
Really easy. Christmas present for niece. Came when expected.
December 2, 2018
Unprompted review
Reply from WBIS
Thank you so much! Hope your niece enjoys the gift! Happy Christmas :)
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