I was hesitant with ordering online since this was my first time purchasing contacts with Webcare. I emailed for assistance and I received a phone call promptly. The customer service representative... See more
Company replied
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Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
10 Canal Street Suite 205, 19007, Bristol, United States
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Had an allergic reaction to a contact lens that others are also reporting. This company claims to have a satisfaction guarantee but refused to allow me to exchange the contacts. I was a repeat customer but never again. Its false advertising on their website and they also charged my card an amount that I did not authorize.
Company sent me two boxes of expired contacts.
I placed an order on August 12,2025. I even paid a little extra to get my order faster. I get an email today saying my order is backordered and my order can be shipped out on August 20,2025 but it is not a guarantee. This is horrible. At least let people know ahead of time that your order can be back ordered because Johnson and Johnso still need to send my order to you all. Now I have to wait for you all to send a message to your warehouse to cancel my order so who know how long this is gonnna take now to get my refund and purchase some where else.
I ordered my contacts 2 weeks ago and paid for expedited next day shipping. I still have no contacts, I’ve held for hours and no one picks up the call, I’ve tried chatting and get no response, I scheduled a “VIP Call” that never came. They charged my HSA debit card and now I can’t even order them from anywhere else because they won’t cancel my order and refund me. BUYER BEWARE!! DO NOT ORDER FROM THIS FAKE COMPANY!!

Reply from WebEyeCare
Unless you want to continue to get an endless stream of text messages (even though you did not purchase anything) without any ability to stop them. AVOID THIS COMPANY
Ordered & they charged me. That was a month ago and still no contacts, despite repeated contact with customer service and repeated promises of imminent delivery. Will never order from them again.
Ordered last month and still haven’t heard anything about my order. I won’t be ordering from this company anymore. Calls have been made with promised dates and still no contacts
Excellent prices, fast shipping, very good communication about the order and shipping.

Reply from WebEyeCare
The prices are reasonable & shipping is super fast. I also like the rewards program so I am able to get discounts on future purchases.

Reply from WebEyeCare
Great price, easy ordering, and prompt delivery.

Reply from WebEyeCare
Great and easy process. Fast shipping and the prices are very affordable!

Reply from WebEyeCare

Reply from WebEyeCare
I always use WebEyeCare to reorder my contacts. They are reasonably priced, great quality and have fast delivery. They also call me before filling the order if they have any questions which I really appreciate. And you get bonus points for more discounts when you order. It’s a win-win!

Reply from WebEyeCare
Good value and easy ordering process and shipping.

Reply from WebEyeCare
I have been trying for a week to place an order with Webeyecare. Their system will not take my order even after using several browsers. I sent them an email message containing their system generated error message. They could not explain the error and to told me to call them. I tried again using their PayPal option and the system went into a loop with no explanation as to why. Finally I called them and they indicated they would not honor the internet price on the phone. This company demonstrates no customer service ability at all. May they cease to exist and rest in peace!

Reply from WebEyeCare
I always had a good experience ordering from here.

Reply from WebEyeCare

Reply from WebEyeCare
I am a returning customer. Primarily because most of the other contact lens companies use pricing games which are infuriating. And you guys are straight forward about pricing.

Reply from WebEyeCare
My delivery was good considering my daughters lenses are specially made we just had to wait a little longer than normal. In then end I will still continue to use WebEye care.

Reply from WebEyeCare
Cheapest contacts site that I’m aware of. Lots and lots of good promos/coupons all the time. Delivery can sometimes take a while but I don’t really think that this is WebEyeCare’s fault.

Reply from WebEyeCare
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