Web Perspectives Reviews 

1,839
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the support team for being extremely responsive, helpful, and highly efficient when resolving account or point inquiries or addressing technical issues. Many people also enjoy participating in the diverse surveys, consistently finding them highly engaging, well-organized, and providing very reliable payouts. Some reviewers were not happy with having to provide government photo identification and selfies to verify accounts before redeeming incentives. Some people also felt that getting cut off from surveys late in the process or experiencing unexpected login blocks without receiving clear explanations was quite frustrating.

What people talk about most

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the reliable surveys... See more

Customer service

People report positive experiences with customer service, noting that support agents provide great assistance... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers appreciate the... See more

Response time

Users describe positive interactions with response time, noting that reviewers appreciate the prompt... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers praised reliable payouts and instant visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing surveys for web perspectives for awhile now and it is fun, educating, easy to understand, and most of all the rewards are real and great. I would definitely refer this site to all to... See more

Rated 5 out of 5 stars

I've been on the survey panel for many years. I always have gotten great Customer Service from them. They are (reasonably) quick to respond, and take inquires seriously. Overall, a very reliable s... See more

Company replied

Rated 5 out of 5 stars

I have been a panelist for many years (I forgot how many), and always enjoy their surveys. The topics are generally relevant and the opinions that I may have are hopefully helpful for the client. The... See more

Rated 5 out of 5 stars

Web Perspectives and I have been together for quite a few years. Staff are awesome and speedy when there is an issue. I will keep doing surveys with them.


4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,839)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely Difficult To Use Their Renumerations !!

I have enjoyed doing the reviews for the past six months but when it came time to utilize my $20.00 Virtual Visa Card - it was nearly impossible. Main stores in Canada would not accept - so I had to spend 30 mins. With Amazon transferring it into one of their credits and then using it. Certainly not worth all the hassle and time - sooo - I am sorry but I think I’ll pass on these reviews in the future. Just a heads up for others if they choose that kind of enumeration.

October 11, 2023
Unprompted review
Rated 3 out of 5 stars

I used to be very happy with this panel until a recent change.

UPDATE BELOW
Looks like the end is near for Web Perspectives. I have been a panelist on this panel for around 15 years. Up until very recently, I have had virtually no issues with this company. I always received my rewards without any hassles. But all of a sudden, this time when I wanted to collect my reward, they want me to upload my drivers license ID or some other form of Gov. ID. What??? So they have partnered with an outfit called Veriff. This company will keep your photo ID on file and who knows what else will happen with it. I'll get an email one day saying that there has been a breach and we all know how that story goes. If I would have received a notification within a reasonable amount of time telling me about this HUGE change in collecting the rewards that I worked hard for, maybe I would feel a little less like being taken advantage of. At this point they will not issue MY Gift card unless I comply. They seriously think that for 20 bucks I will just send in my PHOTO ID. Here is a response from them to me regarding this issue.
"Thank you for contacting Member Support.
Keeping your account information safe and secure is extremely important to us, which is why we’ve partnered with Veriff, a global verification system. During the redemption process, you may be asked to confirm your identity through Veriff by uploading a valid government issued ID and a photo of yourself. Once your account is verified, you can finish the redemption process and will no longer have to go through Veriff again on your next redemptions.
.We appreciate your cooperation. Stay safe and have a great day!"
You can't just think that you can take advantage of people without at the very least, notifying them of upcoming changes.
I'm pretty sure that unless they change this policy, Web Perspectives will be a brand of the past.

Here is an update. I am not entirely sure why, but Web Perspectives reached out to me and told me that they have manually verified my account. So I upped my star rating from 1 to a 3. Before these issues, they were easily a 4 star but now I must hold the line at 3 because of the distress they caused me over this nonsense.

October 5, 2023
Unprompted review
Rated 4 out of 5 stars

From Concern to Success

Although I had an issue accessing my dashboard, they responded quickly. I tried a different way to access my account, was successful & was able to redeem some points. I was pleasantly surprised to find that both of my redemptions arrived within a minute or two....now that good customer service!

October 1, 2023
Rated 3 out of 5 stars

So many times I start a survey

So many times I start a survey, then after answering questions for more than a few minutes I am informed that I am not the right person for the survey. I am then summarily dumped with no compensation. This does get very frustrating.

September 27, 2023
Rated 5 out of 5 stars

It is fun

It is fun, use my brain to learn new things in market, plus hoping to to influence the outcome, helping merchants to have better products.

September 29, 2023
Rated 5 out of 5 stars

Great Survey Company

Web Perspectives has great and meaningful surveys to complete. The surveys are well written and easy to understand and your compensation for doing the survey is good.

September 29, 2023
Rated 4 out of 5 stars

Rewards

Love doing surveys where you get points to buy things. I usually get movie tickets with my points

September 28, 2023
Rated 4 out of 5 stars

Web perspectives review

I enjoyed taking some of the surveys, as they can be interesting, insightful, educative and informative, it as a great general knowledge tool. The downside for me is the length of the surveys it’s always quite lengthy and sometimes repetitive which makes the survey less appealing and engaging. Also they’re honest and credible as I have been able to claim all my rewards.

September 28, 2023
Rated 4 out of 5 stars

Love doing surveys!

Love doing surveys!! Web Perspectives offers interesting surveys with generous points and good reward options.

September 25, 2023
Rated 5 out of 5 stars

Wonderful as always!

As always web perspectives team is responsive to my inquiries. You always try to solve any of my issues (big or small) as quickly as possible. After 16 years I can say that I appreciate a team that is friendly, accessible and consistent. I love that I can access help 24/7. It’s one of the main reasons I’ve been doing surveys for them for so long. Thank you!

September 26, 2023

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