Web Perspectives Reviews 

1,839
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the support team for being extremely responsive, helpful, and highly efficient when resolving account or point inquiries or addressing technical issues. Many people also enjoy participating in the diverse surveys, consistently finding them highly engaging, well-organized, and providing very reliable payouts. Some reviewers were not happy with having to provide government photo identification and selfies to verify accounts before redeeming incentives. Some people also felt that getting cut off from surveys late in the process or experiencing unexpected login blocks without receiving clear explanations was quite frustrating.

What people talk about most

Website

Reviewers mention positive feedback about website, expressing great satisfaction with the reliable surveys... See more

Customer service

People report positive experiences with customer service, noting that support agents provide great assistance... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers appreciate the... See more

Response time

Users describe positive interactions with response time, noting that reviewers appreciate the prompt... See more

Payment

Customers had ambiguous experiences with payment, as some reviewers praised reliable payouts and instant visa... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been doing surveys for web perspectives for awhile now and it is fun, educating, easy to understand, and most of all the rewards are real and great. I would definitely refer this site to all to... See more

Rated 5 out of 5 stars

I've been on the survey panel for many years. I always have gotten great Customer Service from them. They are (reasonably) quick to respond, and take inquires seriously. Overall, a very reliable s... See more

Company replied

Rated 5 out of 5 stars

I have been a panelist for many years (I forgot how many), and always enjoy their surveys. The topics are generally relevant and the opinions that I may have are hopefully helpful for the client. The... See more

Rated 5 out of 5 stars

Web Perspectives and I have been together for quite a few years. Staff are awesome and speedy when there is an issue. I will keep doing surveys with them.


4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(1,839)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

get rid of the invasion of personal…

get rid of the invasion of personal privacy with the veriff requirements for redeeming points.
when my points are redeemed i'm gone.

September 19, 2023
Web Perspectives logo

Reply from Web Perspectives

Thanks for the feedback,Dwayne.


We’ve asked you to confirm your identity through Veriff in order to protect your account and rewards. Once your account is verified, you can continue to take surveys without having to go through Veriff again.


Rest assured, Veriff will only use your information for verification purposes, and any personal information shared will remain private and confidential. Read their privacy policy here: https://www.veriff.com/privacy-notice?lang=en.


Please don’t hesitate to contact Member Support if you have any further questions or concerns. A member of the team will be happy to help.

Rated 5 out of 5 stars

I love this website

I love this website and have been using it for years. I use the points for chapters gift cards and then use those for Xmas and birthday presents.

September 19, 2023

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