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webuybrokenvans Reviews 

1,330
•
TrustScore 5 out of 5

4.9

Motor Vehicle Dealer
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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, polite, and helpful during every step, making interactions pleasant and productive. Many people also highlight the efficient service, noting that appointments are straightforward and payments are sent directly to their bank accounts quickly. Some reviewers were not happy with the valuation process, mentioning that the final price offered in person was lower than the initial quote given over the phone. A few consumers felt that the valuation of their working vehicles was lower than expected during the transaction.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently professional,... See more

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and straightforward... See more

Price

Clients share positive opinions on price, highlighting fair offers and smooth transactions without... See more

Payment

Consumers find payment to be efficient, seamless, and stress-free. Reviewers consistently report that the... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex came and assessed our vehicle today. He was on time, polite and considerate. We were a lot more money than was quoted by the office team but he gave clear justifications for the reduction, showin... See more

Rated 5 out of 5 stars

Jake made the whole process incredibly smooth, he was super professional and friendly. He didn't mess around—he handled the inspection and paperwork efficiently so I didn't have to worry about a thing... See more

Rated 5 out of 5 stars

Came across webuyvans through google search Verified high rated company so I thought I would give them a ring. Arranged an appt after an awful experience with Vandervan who offered me a competit... See more

Rated 5 out of 5 stars

I've dealt with Kevin twice now and he's been brilliant both times. Polite, professional and goes the extra mile to ensure the customer is happy with the deal. I would recommend and will be using the... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

Sell a non runner, Cat D, scrap or damaged van today the easy way. Enter your Reg, Call or Text for a FREE valuation. Fast Payment, we collect UK mainland.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,330)

290 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Danny

Danny, came next day as arranged and agreed a sale. Great communication, easy sale.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to deal with would highly…

Easy to deal with would highly recommend they don’t mess about like other company’s straight the point straight to the price,
Kev who I dealt with was a pleasure doing business.

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

DONT USE VERY MISLEADING

Harry, whom I spoke to, asked me to send pictures of my vehicle, which I did. He never explained to me about putting any information regarding the vehicle status, but went straight to a value, and we agreed. We agreed to collect, and when they came, they said that after assessing, they had half the valve, which was not agreed or discussed this is what will happen. DONT USE VERY MISLEADING.

November 10, 2025
Unprompted review

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