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Rated 1 out of 5 stars

Absolute bunch of scammers. I made an order - no driver. Updated delivery time from 2.35pm to 9.30 - then got an email telling me they still couldn’t find a driver and that my order had been cancelled... See more

Rated 1 out of 5 stars

This was the worst shopping experience ever. After waiting 6 hours without delivery, they claimed they couldn’t find a driver and they wanted me to give bigger tip to driver my order was cancelled. I... See more

Rated 1 out of 5 stars

I am disabled wheelchair reliant. I have no choice but to use a delivery service. Received 3 packets of FAKE! Cigarettes NOT what I ordered online. Driver refuses to put this right and thinks victim b... See more

Rated 1 out of 5 stars

I honestly don’t know where these 5 star reviews are coming from, they cannot possibly be authentic. The prices they charge are astronomical; nearly triple the retail price. They say they will deliv... See more

Company details

  1. Grocery Delivery Service
  2. Supermarket

Information provided by various external sources

Order online for a 90 minute same day delivery of grocery items. Shop online for local groceries and get them delivered to your door in one convenient delivery.


Contact info

1.2

Bad

TrustScore 1 out of 5

168 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(168)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Guy turned up at 12 oclock at night...I…

Guy turned up at 12 oclock at night...I missed him, so I opened up the door expecting my 18 cans of fosters....but nothing there anywhere.
So he has obviously took it.
And left me £39 out of pocket.
Complained and they said they would look into it...they havnt.
Worst bunch of cowboys ever.
I wont use them again.

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever! Ordered and they took the money then cancelled the order but failed to let me know! No email no notification nothing! They confirmed delivery driver then said it was a mistake when I questioned it! Missed my mums birthday!

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order for my central London…

Placed an order for my central London hospitalised brother at 1300 hrs on a Saturday . After being prompted to increase my tip, job was taken with estimated delivery 1400 / 1425. This timespan was continually extended. Numerous e mails were exchanged, finally at 0300 hrs on the Sunday, I was told driver had a problem and job cancelled. What really annoys me is that they had plenty of opportunities to sort things, by reallocating the job, but chose not to. TOTALLY USELESS OPERATION. AVOID

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely pointless operating after a…

Absolutely pointless operating after a certain time when they haven't got the drivers available. Have you waiting for an hour to tell you your order is cancelled as they cannot allocate a driver then get the option to give the driver a tip. Don't waste people's time. If you cannot deliver a service after a certain time that's fine ! Had happend countless times . Just make it clear to customers that they are unable to deliver after a certain time

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service - would not let me cancel the order unless I was still charged the full amount + £3 extra.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

When 90% of reviews are bad usually…

When 90% of reviews are bad usually means avoid , prices are extortionate including all the added fees , same as all delivery companies, rake in the money and don't pay a proper wage , I'm too annoyed to continue

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Id give this company less than 1 star…

Id give this company less than 1 star if possible. Delivery driver arrived. No pin number given. He then drove off with items, input the pin number and claimed my paid goods. Now the company are refusing to give a refund over £50. Even sent video evidence. These need to be taken to trading standards. Absolute scam of a company!!! Bastards

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid if you can!!

Avoid if you can!!! They changed me £8.5 for a product that cost less than £2
Would never order or recommend to anyone! It's a legal scam!!!

February 8, 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid this scam company

Please avoid this scam company. They are wrip off merchants.

Taking advantage of vulnerable people.

They do not care whether you can get out or not.

They only care about taking your money.

January 26, 2025
Unprompted review
Rated 1 out of 5 stars

Guy delivered it too the wrong address…

Guy delivered it too the wrong address and gaslighted me into saying it was my fault and i got in touch with the company and they told me they would give me a 10 pound voucher ''it was 40 quid worth of shopping''

Still not resolved don't waste your time.

January 7, 2025
Unprompted review
Rated 1 out of 5 stars

at a time when the country is in a rip offcost…

at a time when the country is in a cost of living crisis along come these clown and charge you three times as much for your groceries there is profit and there just ripping people of £22 for a box of ten Carlsberg Asda under £10 i thought snappy was bad but this takes the whole cake

November 27, 2024
Unprompted review
Rated 1 out of 5 stars

You won't get order

They take your order say will take 60.75 minutes, after 2 hours got email saying no drivers would do this job, checked reviews almost all said something. WHY ARE THEY ALLOWED TO KEEP ADVERTISING.

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0 stars if I could

Advertised delivery time when placing the order is a complete farce. Waited 20min before then trying to cancel before they had even found a driver yet except their supposed "24/7" customer service took 30min to reply, by this point a driver had been allocated and they claimed I would still be charged 100% despite cancelling the order. I tried to explain I had sent the cancellation request before this but they wouldn't listen. Delivery arrived an hour and a half after the original order, when it was stated it would be 15min delivery and driver would not leave my front porch until I was coerced into accepting.
Would never order from this crooked company, false advertising times and customer service is appalling.

August 17, 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever rip off .

Worst company ever rip off .. I advise everyone report company trades and standards as it’s a bad company with bad intentions and will take your money and not return they do the same to drivers , 2 drivers my area Been ripped off by them ..

August 1, 2024
Unprompted review

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