WeGotTickets Reviews 740

I asked a question about the Cuban and they were quick to respond so I hope to attend. Thank you

Excellent customer service and empathetic support from Zin, thank you

Quick and excellent customer service by Maria - sent an email on date of a concert that had been booked through them to say we couldn’t go due to illness and to see if they could resell tickets. As it was a fully booked concert, they were able to turn round the request by the start of the show, kept me informed throughout and refunded my ticket.Maria was able to resell those on waiting list. No fuss, no buts just sensible and proactive service just as it says on their ticket blurb.. Very impressed

The auto-reply said that my enquiry would be responded to within a day, and it was. Helpfully too. and by a real person.

For some reason the spelling of my surname had a back slash added to it. I sent WeGotTickets an email today, a Sunday, asking them to rectify it, thinking it would be dealt with in the week. Well, it was dealt with within a few hours! Thank you Maria! Top notch customer service.

Excellent.
I had 2 tickets for a gig I could no longer attend and Maria sorted out my refund.
What a star!

I asked about ticket refunds and I got a reply immediately. Also money on its way, great service.,

Very helpful and prompt assistance when I encountered a small problem, and needed to reallocate tickets I'd purchased.

Really kind and helpful attitude when we had to cancel and refund issued promptly.

Fantastic experience unfortunately at the last minute due to illness I was unable to go they did there best and were successful at reselling my tickets at getting me a refund
I highly recommend and definitely use again thank you

Very helpful . They will always help you with any concerns that you may have.Thanks for clearing things up for me.

We Got Tickets is a straight forward, no messing and simple site with excellent customer service. Much better than I expected.

Had to sell my tickets as I could no longer attend the event. The response was really quick and friendly. They kept me up to date and sold my tickets for me. I received the refund a few days later. I'm very happy with the service and it encourages me to buy tickets via wegottickets in future.

excellent service quick response

Very efficient well explained process. I dealt with Maria and she was excellent.

I managed to double book for an event and expected to either give away my tickets or accept i wasn't going. I contacted wegottickets for advice and they said they would try to resell them. Kept me posted all the way and did resell and refund. Very helpful, very Human.

Really responsive to emails. Re sold our spare tickets with no problems. Really recommend

Unfortunately we were unable to attend a comedy event and Zin at WeGotTickets were really helpful.
They replied to my emails promptly and actually managed to resell the tickets for me.
Would definitely use them again.

Zin was absolutely brilliant. I pressed send too soon and mistakenly booked my tickets for a Friday when I should have booked for a Saturday. I wrote to the WeGotTickets help mail address and Zin sorted out my problem and re-sent tickets for the correct date immediately, I couldn't have asked for better service.

I contacted the company as I can't stand for long and needed a seat at the venue (Resolution at 100 Club)The person I spoke to, Maria liaised with the venue and when we entered, were shown to seats reserved for us by the stage. It made all the difference to our night, the bands were fabulous and I was able to sit right by the stage. I unreservedly recommend and applaud we got tickets for their customer service. Special thanks to Maria