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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, particularly the creams, for their effectiveness in alleviating various symptoms and improving overall well-being. Many people express strong satisfaction with the quality of the products, finding them to be reliable and beneficial. The service provided is also frequently highlighted as excellent, with consumers appreciating the professionalism and helpfulness of the company. However, some customers were dissatisfied with the delivery service, noting that products can take a long time to arrive, especially for international orders, and some experienced issues with tracking. A few other people also felt that the consistency of some creams was too watery, leading to concerns about absorption and effectiveness.

What people talk about most

Product

People report positive experiences with product. Many customers praise specific products like the Wellsprings... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. While many reviewers praise quick... See more

Quality

Customers had positive experiences with product quality. Many reviewers found the creams, such as Wellsprings... See more

Service

Reviewers highlight positive aspects of service. Many customers appreciate the good service they consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Wellsprings since May last year. I needed to find a good product that was going to help with my peri-menopause symptoms. I now use the menopause capsules, along with the 20-1 cream. I've had... See more

Rated 5 out of 5 stars

After a rocky start changing over from Oestrogel cream, I stopped using it altogether and started using Twenty to One Serenity Plus. Just twice a day as recommended. Maybe it was the hot weather we we... See more

Rated 5 out of 5 stars

Great product…. Wellsprings bio identical cremes have gotten me through the worst of hormonal menopausal symptoms. Couldn’t have done it without them!

Rated 5 out of 5 stars

Would highly recommend - the 20-1 Cream definitely saved my sanity and my Marriage! I've been used this Product for 3 years now! Helping me live the life I want to even if I did go into full Menopaus... See more


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier

Written by the company

Wellsprings has helped thousands of women naturally manage their hormones for over 25 years. Our range of products includes bioidentical hormone creams Serenity, Twenty to One and Lifelong Hormone Care and unique herbal supplements for menopause, sleep and weight control.


Contact info

4.1

Great

TrustScore 4 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Good and not so good.

The product is good, but the contact for emailing is useless.
I have tried to use it several times to no avail.
It would be helpful to be able to have some email correspondence with a email address that worked.

January 5, 2026
Wellsprings Health logo

Reply from Wellsprings Health

Hi Angela, sorry you've had problems contacting us. Can you double check the email address you're using please. For specific order related queries email orders@wellsprings-health.com and for general support queries email support@wellsprings-health.com.

Rated 1 out of 5 stars

Under eye cream for puffy eyes did not…

Under eye cream for puffy eyes did not work and they refused to give me a full refund, all got was 30% and very bad service.

December 2, 2025
Wellsprings Health logo

Reply from Wellsprings Health

Hello Derek, we do not sell an eye cream product, maybe you got your Wellsprings order confused with an order from another company?

Rated 2 out of 5 stars

Can't guarantee delivery

Each time I used Wellsprings there was a mistake in the order, so caution is needed if you are buying multiple items. In the end, my final order went missing and, whilst they did send me a couple of bottles, they could not guarantee a the full delivery that had proof of posting or a delivery number. Unfortunately, this could not be resolved and given the fact that products are coming from the US to the UK and the trade issues caused by the current US government, it was becoming too risky to use them. Their customer service was also a bit sketchy and I never had a contact name until the very last when the person did provide their name, when they refunded me for the goods.

December 2, 2025
Rated 5 out of 5 stars

Great products

Great products. Wellsprings Twenty to One cream has really helped post menopause with associated symptoms. An ethical company. Customer service was very helpful when I made an enquiry about the best cream for my symptoms. Would definitely recommend as a natural product.

November 4, 2025
Rated 5 out of 5 stars

So far so good

So far so good! I’m post menopausal and 65 years old. I put 1/2 a pump on my neck and spread the rest in different places every time! I’m very sensitive so I only use one pump not two. I feel fine

September 2, 2025
Rated 2 out of 5 stars

My review is purely on the customer…

My review is purely on the customer service which I received recently.
I sent an email asking for advice as to which product I would benefit from using.
Four emails later & I still haven’t had any relevant information.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

The company are fantastic in every way. Prompt delivery and exceptional communication, emailing straight back with in-depth information. Very helpful

August 4, 2025
Rated 1 out of 5 stars

Very wet cream wont absorb

The cream is so wet and will not absorb into the skin its like a bottle of glycerine. Bought 4 of these pumps. Bought this for years now as its so watery and sits on the skin dont know if its doing anthing costing hundreds of pounds. Last night in desperation used vaginally. When I put on the skin it slides everwhere and just stays like that. I put some tatoo film over however it just sticks to the tatoo film. If I could find another supplier I would but there seems to be no other.

October 2, 2025
Unprompted review
Wellsprings Health logo

Reply from Wellsprings Health

Sorry the consistency of your cream wasn't up to our usual high standards. Please contact orders@wellsprings-health.com with the details if you haven't already.

Rated 5 out of 5 stars

I feel like 30 years old again!!

After a rocky start changing over from Oestrogel cream, I stopped using it altogether and started using Twenty to One Serenity Plus. Just twice a day as recommended. Maybe it was the hot weather we were having but the sweats were terrible and I reread the email and started using twice the amount for a month. I stopped for a week and was irritable, snapped at my husband and then apologised a few days later. I have no libido, not interested in porn anymore, can't sleep for more than 4 hours, and no I don't look at my tablet or phone in bed! I have been using the cream 2 months and feel horny even though I am 75 years old. My husband can't believe the change in me.

June 5, 2025

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