Wembley Music Centre Reviews 

2,405
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing customer service from Wembley Music Centre. The rep who was dealing with my enquiry went above and beyond - nothing was too much hassle for him. I messed up on my order and WMC dealt with my e... See more

Rated 5 out of 5 stars

Excellent service. Ordered an orange crush practice amplifier. Delivery was 100%. Amp arrived superbly packaged and on time, with courier courteous and helpful as I was out. The amp itself, is exactly... See more

Rated 5 out of 5 stars

Visit was pleasant and staff friendly. I was shown around and taken to the drum kits demo area and was given time and space to try a few kits. I was advised in some technical area by the member of sta... See more

Rated 5 out of 5 stars

Made a trip to Wembley Music Centre today for a set of new cymbals and a snare. I was met by Adam who was incredibly knowledgeable and helpful. It did not feel like my indecisiveness was an issue an... See more

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4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,405)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service and products

Great service. Love the fact they have studios so you can try before you buy. Makes a big difference as everyone is looking for a particular sound and feel from a product. In my case cymbals. Quite a wide range of products, however only had one hi-hat which I wanted to try but someone else was trying them out for some time. Came away with two cymbals and very happy with purchase. Will be going back to try for a hi-hat and a foot pedal in the not too distant future.

September 22, 2021
Rated 5 out of 5 stars

Amazing customer service from Wembley…

Amazing customer service from Wembley Music Centre. The rep who was dealing with my enquiry went above and beyond - nothing was too much hassle for him. I messed up on my order and WMC dealt with my error quickly with a genuine "happy to help" attitude. My product ( a telecaster ) arrived promptly, in perfect condition and packaged very securely. I will certainly be using WMC services again when i need them. Can't recommend enough.

September 22, 2021
Rated 5 out of 5 stars

No problems

Website clearly advertises availability, competitively priced and uses a good courier company.

September 20, 2021
Rated 2 out of 5 stars

I sent back my amp as it was faulty

I sent back my amp as it was faulty
One of the valves needed changed and I had to pay to send it back £50 and then had to pay a further £15 to get it sent back to me.
They wouldn’t offer any money back to cover postage absolutely shocking
Less than 6 months old still under warranty
You are just a sale,be very wise
They had it 6 weeks I had to phone and chase them up they didn’t communicate with fender or me
Very disappointed with the way I was treated

September 20, 2021

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