Avoid avoid avoid! Sold a car that did not work, loads of faults. In and out of the garage with work not completed or incorrect work undertaken. Car has been with them for 3 months and is still not fi... See more
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The most trustworthy garage I have ever dealt with!! Efficient, friendly staff who go that extra mile to ensure customer satisfaction. Their pick up service is superb, always on time. The MOT and... See more
Chose Westbere garage for an Oil changed, they are my go to garage due to the service they provide and prices. Gary picked my car up in the morning and dropped back at lunchtime, Gary was super helpfu... See more
RECENTLY BROKE DOWN MY ISAL GARAGE NEEDED 3 DAYS NOTICE SO A FRIEND RECOMMENDED WESTBERE GARAGE,THEY COLLECTED CAR NEXT DAY,AND REPAIRED SAME DAY AND COST WAS VERY REASONABLE GIVEN SUCH SHORT NOTIC... See more
Company details
Information provided by various external sources
We are a quality-minded garage based in Canterbury. We are also the largest independent garage in Canterbury. Our customers are proud of the top quality, professional and friendly service that we offer. We pride ourselves in high customer satisfaction. This is why we are continually investing in a new technology training and equipment that enable us to deliver excellent service to our customers. Be rest assured, your car will be looked after by our highly qualified technicians. We offer the same quality level servicing that you would experience at the main dealer. But we offer you the personal touch, we are a family run business and pride ourselves in high customer satisfaction. By using Westbere Garage you will be treated as an individual, and you can rest assured with our company policy: “Top Quality Service, Nothing Less”
Contact info
Island Road, CT34jd, canterbury, United Kingdom
- 01227714715
- ENQUIRIES@WESTBEREGARAGE.CO.UK
- www.westberegarage.co.uk
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Got my car fixed quickly after an MOT…
Got my car fixed quickly after an MOT fail - and cleaned for me
Very good service and reasonably priced
Very good service and reasonably priced
The most lovely helpful polite people I…
The most lovely helpful polite people I don't trust ANYWHERE else with my cars thank you for just being you and looking after my mini greta..
Friendly, helpful and good prices.
Westbere Garage have been doing my annual MOT and service for the last three years. They're friendly, helpful, and their pricing is competitive. I wouldn't think of going anywhere else now.
Really helpful when my suzuki had…
Really helpful when my suzuki had exhaust issues. Professional and friendly and sorted out for a good price. Thank u 😊
Very pleased with my car service
Very pleased with my car service, and with the way it was handled by the very friendly staff and very cheap price, also they picked my car up and returned it, will definitely be using them again.
The team
The team, provided excellent service at a reasonable price. Their mechanics are very knowledgeable & adept. Would highly recommend their outstanding garage
Fantastic garage and people
Fantastic garage and people, let you know what's going on with your service. Great communications and very fair prices for an excellent car service and MOT.
Collection and return of your car included.
Great garage
The team at Westbere are responsive, helpful and friendly. They often go the extra mile, collecting and dropping off my car, on occasion sending it back cleaned and valeted. I have found them to be reasonably priced and they have always successfully completed the work I have needed.
Westbere garage did a wonderful job…
Westbere garage did a wonderful job fixing up my car .I couldn't be more pleased with their service, pricing, professionalism, and friendliness throughout the process. They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for some
great mechanics. I'd definitely use them again.
I highly recommend!!
A1 excellent service.
I cannot recommend this garage highly enough. I rang them around lunchtime on Monday and explained what was wrong with my car and they offered to come and collect from me and diagnose. They arrived within the hour to collect and 20mins later called to tell me what was wrong. The guy then asked if i wanted to go ahead with the work which obviously being a woman who needs to get to work everyday i said yes. I was very shocked to realise that they could do the work there and then needless to say i was not expecting it as all other garages could not fit me in until October.
From start to finish it took less than 6 hrs to collect, diagnose, complete and return. All the guys i dealt with at the garage were very helpful and friendly. And the cost was very reasonable.
Westbare Garage
Westbare Garage - Disappointing Experience
I recently brought my car to Westbare Garage, and unfortunately, my experience was far from positive. First, the customer service was lacking—there was minimal communication, and I had to chase them for updates on my vehicle’s status. They initially gave me a time estimate that they completely missed, which caused significant inconvenience.
As for the actual repair, I was disappointed with the quality of the work. Not only did the issue persist after I picked up my car, but I also noticed that they had overcharged for parts and labor compared to other local shops. When I tried to discuss the problem, the staff was dismissive and unhelpful.
I expected much better service and attention to detail from a professional garage. I won’t be returning to Westbare Garage and would not recommend it to others.
This tone highlights issues without being overly harsh, which can be more impactful in a review. You can adjust details to fit your specific experience if needed!
First time using these guys today for…
First time using these guys today for my MOT and service and they were fantastic. Everyone was very friendly and my car got collected and brought back and even cleaned for me inside and out which was lovely. Reasonable priced and I will be returning year after year! Thanks guys.
They help me fix my car in days
They help me fix my car in days before my car was fixed they gave me another car to drive
Spoken to the garage due to having a…
Spoken to the garage due to having a complex problem with the my Fiat 500L and other garages were turning me away. Westbere garage took the car on with out any issue and has not only done all the work to a fantastic standard but have also kept me updated and always been there when iv had a question to ask. I can’t not fault the team at this garage and will be forever grateful for getting my car back up on the road when no one else would! Thank you.
Westbere garage
I recently had my car serviced at Westbere Garage to resolve a head gasket issue and replace the cylinder head. Overall, my experience has been positive, although not without a few hiccups along the way.
The team at Westbere Garage was thorough in diagnosing and addressing the head gasket problem. They provided me with a courtesy car, which was a significant help as it allowed me to maintain my daily routine without interruption. Additionally, they offered a drop-off service a few times, and even arranged to pick me up when my car was ready for collection—these services were incredibly convenient and much appreciated.
During the repair process, the garage encountered some niggles, such as a hole in the coolant tank. However, they promptly resolved these issues once they were brought to their attention. In the case of the coolant tank, which turned out to be a manufacturer defect, the replacement was done swiftly in just a few hours.
One notable perk was the complimentary valet service they provided. Having my car returned to me in pristine condition was a nice touch and demonstrated their commitment to customer satisfaction.
While there were a few setbacks, Westbere Garage handled each issue professionally and efficiently. Their willingness to go the extra mile with services like the courtesy car, drop-offs, and free valeting certainly made the overall experience much smoother. I would recommend Westbere Garage for their competent and attentive service, with the assurance that they will address any concerns that arise during the repair process.
Went above and beyond
These guys go above and beyond to provide a great service. They are very friendly. I get very anxious getting anything on my car done because of past experiences but I felt very comfortable with these guys. Would recommend
Absolutely brilliant service and great…
Absolutely brilliant service and great price
Great customer service and great works done.
I took my car to get an MOT, the staff were all extremely friendly and welcoming, they had my MOT done quickly and efficiently and when it failed they helped me understand why and on what, the repairs were then carried out in a timely manner and good value for money. Highly recommend.
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