Gavin and the team were exceptional from the outset. My 13 year old is a keen DJ and wanted to upgrade his system. From the beginning the team gave my son time, space and comfort testing the systems... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Went to Tottenham court Road shopfront advice on how to get started with my teenage son. Very helpful and knowledgeable. Gave great advice even though i said I would not be making a purchase there a... See more
Company replied
Wouldn’t buy my music equipment from anywhere else now. This is my second purchase and even if their price is slightly higher than a competitor, I will go with WestendDJ - so make of that what you wil... See more
Company replied
Brilliant service from start to finish. I ordered a mixer from another well known retailer and was told 2 days for delivery. 1 week later no communication from them and when I finally got t... See more
Company replied
Company details
Written by the company
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contact info
10-12 Hanway Street, W1T 1UB, London, United Kingdom
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spoke to Toby in the store to answer a…
Spoke to Toby in the store to answer a question on pricing. Retail price of mixer bundle was amongst the best. Delivered the next day for a small extra amount. A job well done from WestendDJ.
April 10, 2026
Reply from WestendDJ Ltd
Thanks for your review Giles.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review Janine.
Best regards
Gavin
Excellent products
Excellent products, affordable prices, and very quick shipping
April 6, 2026
Unprompted review
Reply from WestendDJ Ltd
Thanks for your review Emery.
Best regards
Gavin
Very Professional!
Very Professional!! I brought the wrong size Controller bag!! They swapped it for next size up? Without any fuss!!
April 10, 2026
Reply from WestendDJ Ltd
Thanks for your review Aitch.
Best regards
Gavin
Very helpful advice over the phone.
March 27, 2026
Reply from WestendDJ Ltd
Thank you for your custom and review Jon.
Best regards
Gavin
Great price and excellent delivery time…
Great price and excellent delivery time to Northern Ireland. Item arrived well packaged and delivered byDPD
March 25, 2026
Reply from WestendDJ Ltd
Thanks for your review Gareth.
Best regards
Gavin
Great products at a good price & super…
Great products at a good price & super speedy delivery
April 9, 2026
Reply from WestendDJ Ltd
Thank you for your review George.
Best regards
Gavin
Very prompt service no fuss
Very prompt service no fuss , item arrived earlier than expected great value price
March 26, 2026
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Excellent customer service
Bought 3 x PAR lights. One was unfortunately faulty but I received excellent customer service, easy return procedure and quick replacement. Many thanks
March 23, 2026
Reply from WestendDJ Ltd
Hi Ellie,
Sorry to hear you had an issue with one of your products, I'm glad we were able to replace it for you. Thanks for taking the time to leave us a review.
Best regards
Gavin
Westend DJ are my #1!!!
West end DJ have an outstanding selection of products and their 0% finance was a standout offering in the market and definitely sweetened the deal. Thoroughly recommend to any DJs, whether budding amateurs or serious pros, super happy with my AlphaTheta XDJ-AZ!!
February 3, 2026
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review John.
Best regards
Gavin
Alpha Theta XDJ AZ
ordered Alpha Theta XDJ AZ from Westend DJ and am very happy with my order .
April 2, 2026
Reply from WestendDJ Ltd
Thanks for your review Andrew.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Rob.
Best regards
Gavin
A+ 5***** :-)
November 10, 2025
Reply from WestendDJ Ltd
Thanks for your review Anthony.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review Paul.
Best regards
Gavin
Great service and fast delivery
Great service and fast delivery of exclusive flx-10 w. Pin for delivery, due to expense, gives confidence that your gear only comes to you. Will definitely use again.
March 11, 2026
Reply from WestendDJ Ltd
Thanks for your review Ash.
Best regards
Gavin
5 stars
Wouldn’t buy my music equipment from anywhere else now. This is my second purchase and even if their price is slightly higher than a competitor, I will go with WestendDJ - so make of that what you will.
March 25, 2026
Reply from WestendDJ Ltd
Thank you for your continued custom and review.
Best regards
Gavin
Item was exactly as described packaged…
Item was exactly as described packaged well and delivered on time
March 23, 2026
Reply from WestendDJ Ltd
Thanks for your review Sean.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review David.
Best regards
Gavin
My az alphatheta
My az arrived I used it after laying 3 days and noticed a manufacture date of 2024, and a couple of software glitches with the unit, updated the unit and still the same , rang west end dj and that are passing the information to the manufacture, the unit should be replaced as it is faulty, I was not offered this and await further details, I should have a new unit and not one which is two years old, these units were problematic and I waited till the issues were sorted, clearly they are not
March 24, 2026
Reply from WestendDJ Ltd
Hi Edmund,
I'll drop you an email to see if we can get this resolved for you. We serial track all of the stock we receive so we can work out when we received it from AlphaTheta, and the date of manufacture. If there are issues we'll get things sorted.
Best regards
Gavin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.