West Yorkshire Garage Doors Reviews 

415
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A short delay in delivery from the initial date (apologies given), but installation was trouble free and efficient. One query I had about squeaking noises was resolved the same day. I was approached... See more

Rated 5 out of 5 stars

I rang about 7.30pm to say that I was unable to close my garage door. The receptionist explained she was the only one there at that time as the engineers had finished for the day. However, she... See more

Company replied

Rated 5 out of 5 stars

They gave us a quote while measuring up, rather than going away for a week, and fitted two windows and a new garage door. One of the windows broke when fitting (these things happen), and they were qui... See more

Company replied

Rated 5 out of 5 stars

The initial meeting was arranged promptly and all our options and prices were explained. WYGD kept in touch about fitting dates and Lynne was very helpful. The fitting was done on a bitterly cold Jan... See more

Company replied

Company details

  1. Garage Door Supplier

Written by the company

West Yorkshire Garage Doors are suppliers of high quality, garage doors that offer you great value and premium features, without sacrificing on design. Our wide range of garage doors means we can find a solution for anyone, whether it be sectional, up & over, or roller garage doors… Based in West Yorkshire for over 29 years, we offer all types of high quality garage doors and an excellent repair service and work with a number of leading UK and European manufacturers. We have over 50,000 satisfied customers across the whole of West Yorkshire. Our fully trained surveyors and engineers are here to help with whatever you need from repairing your existing door to replacing your garage door with a new, remote controlled and insulated one.


Contact info

4.9

Excellent

TrustScore 5 out of 5

415 reviews

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4.9

All reviews

(415)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly service with mess and…

Very friendly service with mess and hassle free installation. Very impressed with the whole job

May 17, 2023
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, we hope you are enjoying your new door.

Rated 5 out of 5 stars

Great Company & Quality Garage Doors

We had previously had a roller shutter door fitted by a different company which had broken/failed four times since being fitted, we were fed up with it and just wanted it replacing with a decent garage door that worked. We contacted a local company West Yorkshire Garage Doors and they were fantastic right from the start. Jane talked us through our options and what products were available. She answered all our questions and there were quite a few. She was brilliant. Spoke to Lyn in between and she was fab too. Tony arrived within the week and completed a thorough assessment of our requirements and talked everything through with my husband. A date was arranged and the two man crew arrived and fitted the new roller shutter door. They were efficient, professional and did an outstanding job. The door itself it’s fab, we got the 77 excel roller shutter door. It’s well made, sturdy and all the parts that matter are all made from steel / metal, no plastic bits. The slats are thick & strong and it works a treat. We just wish we had gone to West Yorkshire Garage Doors in the first instance.
We would highly recommend West Yorkshire Garage Doors to our family & friends. Definitely a good company, their products are top notch and their prices are competitive. We are very very impressed with the company and our new roller shutter garage door.

February 4, 2023
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, we hope you continue to enjoy your new garage door and can be assured that should you ever need us for anything we will be always happy to help.

Rated 5 out of 5 stars

Brilliant

From quote to completion of job west yorkshire garage doors were great.. the lads who fitted the door did a great job. Communication was brilliant start to finish.. will definitely recommend to friends and family.. very happy customer 😀

December 20, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for the lovely comments, we hope you are enjoying your new door and again Thankyou :)

Rated 5 out of 5 stars

Great Service

Really happy with the service. Very open and honest about the issue and pros/ cons of repair vs new motor. Didn’t feel any pressure and explained everything perfectly.

Thank you!

January 5, 2023
Unprompted review
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments. If you need any other repair please contact us. Thankyou.

Rated 5 out of 5 stars

The 2 installation crews were great and…

The 2 installation crews were great and the installation of both doors went very smoothly The person in charge was extremely conscientious and motivated the crews well

November 1, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, I will pass these onto the installation teams. We hope you are your enjoying your new garage doors.

Rated 5 out of 5 stars

Meticulous attention to the fit

Meticulous attention to the fit. Courteous and friendly.
Very tidy.

November 28, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments and we hope you are enjoying your new up and over garage door.

Rated 5 out of 5 stars

My garage looks like a new one

My garage looks like a new one, can’t believe the difference in appearance. I got my shed roof done to match at the same time, looks great. Wonderful attention to detail, informed me to what they were doing and why. Very courteous and polite to deal with, would highly recommend them.

December 1, 2022
Unprompted review
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, this will be passed onto installation teams and we hope you are enjoying your new look garage and shed.

Rated 5 out of 5 stars

Excellent experience both times

Excellent experience both times. We had a new garage door and then a new roof. Highly recommended.

November 24, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, we hope you are enjoying your new look garage. Thankyou again.

Rated 3 out of 5 stars

I contacted WYGD’s in early July 2022

I contacted WYGD’s in early July 2022, as I have used them previously to replace my roller shutter door in 2015. The door was slow and juddering, so the company arranged for an engineer to visit on 6 July. He identified it as a faulty motor and a new one was required. I accepted the quotation and the same engineer returned to install the new motor, which was recommended by the manufacturer of the new door in 2015. The motor wouldn’t fit as different collars were required. These were ordered and the installation was completed on 20 July. The motor was more powerful and faster RPM’s. On the 22 July the door came out of the side runners and the engineer was called again. He reset the auto stops and all working OK.
On the 5 October the door was catching on the mechanism holding the roller and a stopper designed to keep the slats in place was sheared off, which allowed the first key slat to move horizontally and catch on the mechanism.
On the 3 November a Senior Engineer was sent to rectify the problem and a self-tapping screw was inserted, in place of the stopper. So far it has resolved the problem, and the door is working OK.
The staff at WYGD’s have all been very helpful and obliging and have responded to my requests in a timely manner. The period of four months to resolve the overall problem wasn’t ideal.
I hope the door and motor lasts for the same period as the original, 24 years.

November 3, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for you comments . Unfortunately it was not our company that installed the garage door originally 7 years ago, but one of our franchises. We, however have not had any connection with any of them in over 15 years as they have gone on their separate ways. We did have to come back the same week for the motor issue as it needed some inserts to ensure it was working correctly and the repair to the door itself ,which you informed us of in October was in no way connected to the replacement motor that was installed In July. Our senior engineer did however call on November 2nd and rectified this problem free of charge while he was in the area. Normally this additional work would incur a call out charge. Thankyou.

Rated 5 out of 5 stars

Delighted with revamped garage

Although away from home, the refit of the garage went smoothly.
By the time I got home, the site was clear, and property left secure.

November 16, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your comments, we hope you are enjoying your new door. Thankyou again.

Rated 5 out of 5 stars

Everything went exactly to plan

Everything went exactly to plan, very friendly and knoweldgeable and new roller door is exactly what we wanted. They even went the extra mile and put an infrared controller in by the internal garage door since that was where we had one for the previous garage door, with no extra charge.

November 8, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments and we hope you are enjoying your new garage door. Thankyou again.

Rated 5 out of 5 stars

Very quick and extremely polite

Very quick and extremely polite, always happy to explain any questions we had. Fitting team are professional and left site clean and tidy.

October 24, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your comments. We hope you are enjoying your new roller door.

Rated 5 out of 5 stars

Highly recommend

Great communication, friendly people, good price and fitted the garage door very quickly.

October 27, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments, we hope you are enjoying your new garage door.

Rated 5 out of 5 stars

Excellent service

Good customer service, friendly staff especially the lady on reception. Well organised fitting and very happy with results. Did what they said they would do for the price agreed, can't say fairer than that.

October 12, 2022
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Reply from West Yorkshire Garage Doors

Thnakyou for your lovely comments and we hope you are enjoying your new garage door , thankyou again .

Rated 5 out of 5 stars

New roller door

Installation was done when planned in a speedy and effective way. Old door removed and instructions given on how the new door works. Very happy with the job.

October 17, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your comments, we hope you are enjoying your SWS roller door . Thankyou again.

Rated 5 out of 5 stars

New electrically operated garage door

From the initial contact, to the survey and finally the installation, the Garage Door Company were the model of professionalism.
There was no hard sell to use them.
The product has been tested to a rigorous standard for its security, there is the long guarantee on the door and it’s installation.
I would and already have recommended them to friends and a neighbour.

September 12, 2022
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Reply from West Yorkshire Garage Doors

Thankyou very much for your lovely comments , we are glad you are enjoying your new garage door and thankyou for recommending us :)

Rated 5 out of 5 stars

Great service from all the team

Great service from all the team, very tidy install, very happy with our new garage door

November 3, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your kind comments and hope you are enjoying your new garage door.

Rated 5 out of 5 stars

A very professional service

A very professional service. My garage door was fitted within 4 hours. Very polite and respectful staff. Lynn in the office was friendly and helpful. I would definitely recommend this company. Thank you.

October 13, 2022
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Reply from West Yorkshire Garage Doors

Thankyou for your lovely comments , we hope you are enjoying your new garage door . Thankyou again.

Rated 5 out of 5 stars

Garage door

Great service & on time & price

August 31, 2022
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Reply from West Yorkshire Garage Doors

Thankyou, we hope you enjoy your sectional door.

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