WeTransfer Reviews 822

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing, finding it to be excessively high and increasing rapidly, often without clear justification. This sentiment was particularly strong regarding subscription costs, with many feeling that the service no longer offered good value for money. However, some people also felt that the service was easy to use and reliable, especially for transferring large files. A few other people also felt that the user experience was intuitive and efficient, making it a convenient tool for their needs.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription. Many customers report unauthorized charges, with money... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service as... See more

User experience

Consumers find user experience to be ambiguous. Many reviewers praise the ease of use, frictionless process,... See more

Website

Clients share ambiguous opinions on the website. Many customers praise its ease of use, with some calling it... See more

Price

Users describe negative interactions with price, frequently citing significant and unexpected increases. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've enjoyed using their service for 2 years, but the pricing is crazy: November 2023: £54 November 2024: £108 This year's "offer" : £210. Inflation from 2023 would suggest I should be paying arou... See more

Rated 2 out of 5 stars

After all the years I've been using WeTransfer, as soon as I am coerced into paying for the service... the transfer runs into trouble. I am still waiting for the transfer to get past 77%. Rubbish.

Rated 4 out of 5 stars

I love WeTransfer, I do use the free version as can't afford to subscribe at the prices. I have so many subscriptions as Im a photographer, so it's just too expensive to have something else to pay out... See more

Rated 4 out of 5 stars

I have been using We transfer for the last each 2 years its has never fail very happy with the results thank you i transfer my podcast once a week . Tibor Albert Belgium


Company details

  1. Internet Marketing Service

Written by the company

WeTransfer makes fast, secure file sharing accessible for everyone around the world. Focused on privacy and ease of use, it’s no wonder WeTransfer is one of the most widely-used file sharing solutions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

822 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Nasty little company

Nasty little company. Block transfers made to you so you have to sign up to a subscription. And then refuse to refund you when you forget to cancel. £30 out of pocket. Cheers WeTransfer, enjoy your money.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Wetransfer ir really good for small…

Wetransfer ir really good for small media companies and videography contractors that have to deliver footage and digital products to clients. The only negative is sometimes there are time where it doesn't work, it just keeps circling and of course it feels like right when you have to deliver you're most important work but overall it works.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

I can recommend it

I am using it for free, before I payed = from time to time of course, bout everything tuns just great. Had no issues so far and hope to stay so. I can easily recommend it

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

I was advised to send photos via we…

I was advised to send photos via we transfer and tried but was told that it people did not know how to to see them
however the company is taking money from my account monthly
i cannot cintact the company as this requires either a password or knowing under which system i am registered
i therefore cannott cancel the payments
Anthony Landau

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for my needs

This is so easy to use and so very useful. I don't use We Transfer that often, perhaps a couple of times a month. But when I do it is exactly what I need.
And let me tell you, if I can use it successfully, anyone can :)

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and totally reliable

Very simple to use and for people to receive and download. Totally reliable and always works 100% of the time I use it. Cost effective with different options to suit requirements. Really pleased with the service.

April 15, 2026
Unprompted review

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