WeTransfer Reviews 822

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 299 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing, finding it to be excessively high and increasing rapidly, often without clear justification. This sentiment was particularly strong regarding subscription costs, with many feeling that the service no longer offered good value for money. However, some people also felt that the service was easy to use and reliable, especially for transferring large files. A few other people also felt that the user experience was intuitive and efficient, making it a convenient tool for their needs.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription. Many customers report unauthorized charges, with money... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the service as... See more

User experience

Consumers find user experience to be ambiguous. Many reviewers praise the ease of use, frictionless process,... See more

Website

Clients share ambiguous opinions on the website. Many customers praise its ease of use, with some calling it... See more

Price

Users describe negative interactions with price, frequently citing significant and unexpected increases. Many... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I've enjoyed using their service for 2 years, but the pricing is crazy: November 2023: £54 November 2024: £108 This year's "offer" : £210. Inflation from 2023 would suggest I should be paying arou... See more

Rated 2 out of 5 stars

After all the years I've been using WeTransfer, as soon as I am coerced into paying for the service... the transfer runs into trouble. I am still waiting for the transfer to get past 77%. Rubbish.

Rated 4 out of 5 stars

I love WeTransfer, I do use the free version as can't afford to subscribe at the prices. I have so many subscriptions as Im a photographer, so it's just too expensive to have something else to pay out... See more

Rated 4 out of 5 stars

I have been using We transfer for the last each 2 years its has never fail very happy with the results thank you i transfer my podcast once a week . Tibor Albert Belgium


Company details

  1. Internet Marketing Service

Written by the company

WeTransfer makes fast, secure file sharing accessible for everyone around the world. Focused on privacy and ease of use, it’s no wonder WeTransfer is one of the most widely-used file sharing solutions.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

822 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I have yet to have a bad experience…

I have yet to have a bad experience with WeTransfer. As a free service, it's wonderful. As a paid service, it's phenomenal. I easily share and receive large transferred files with no errors or issues. Truly happy I'm subscribed.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Doubled The Price From Last Year, Not Telling Anyone

WeTransfer became big time scammers. They almost doubled the price of their subscription from 2025 to 2026, alleged that they emailed subscribers (which they did not), and they don't let you downgrade to a monthly account. So, if like me, you've been using their services for years and have tons of uploads, your only choice now is to either pay double what they were charging last year, or lose everything you ever uploaded to their platform. They are not to be trusted, and although it'll be a lot of work, I'm migrating to a more honest company. How sad that they decided to become a sneaky, nefarious company.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Use it every day

I far prefer this form of content transferring when it comes to getting clients their finished videos as other alternatives like google drive require you to "host" the videos on your storage plan unless you go through the tedious process of transferring ownership to the client which takes forever. very happy to send them a transfer link and just be done.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

WeTransfer review

WeTransfer has been incredibly helpful for sending large files quickly and easily, especially when sharing links via email. The process is smooth, reliable and saves a lot of time compared to traditional file transfer methods.
Overall, I’m very happy with the service!!!

The only improvement I would suggest is refining the stock images and video clips used on the platform - they can sometimes feel a bit too graphic or not entirely appropriate for all users.
A more neutral and professional visual approach would enhance the overall experience.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Must have for business

Amazing Service for a really good price. High speeds and super customization options :)
Using the Ultimate Plan since 2 years and never had an issue

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

essential

very helpful tool although I don't have to use it so often, nevertheless it is essential for anyone I guess to have that size of files/folders available in order to send via email

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality.

I use WeTransfers to send my client's radio show to influencers. It always sends perfectly with no glitches. Additionally I use it to send other large files.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I love WeTransfer

WeTransfer has always been great for me, I use the free version and it has helped me so much throughout the years to send files for work. It is easy to use and fast.

March 19, 2026
Unprompted review

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