The site did not make it clear to me that I would be charged a return courier cost of £4.75. It's not possible to buy footwear sensibly on the site if no guidance is given on width of fit for th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wow. Was looking for a quality winter coat and did a lot of online searching, eventually picked a brand and style and found Wetsuit Outlet the cheapest by some way although colours limited too on... See more
Company replied
Was looking for poncho towels to use for swimming for the family that is absorbent and warm. Loads of choice on this website and good offers. Found what I needed. Delivery was good timing as ordered a... See more
Bought Aquaglide Chelan 140 1 or 2 Person Inflatable Kayak May 2025. Wetsuit Outlet were friendly and efficient with competitive pricing. The kayak was delivered on time and has been perfect for my co... See more
Company details
- Surf Shop
- Canoe and Kayak Store
- Outdoor Clothing and Equipment Shop
- Sailing Store
- Sportswear Store
- Windsurfing Store
About Wetsuit Outlet
Written by the company
We love water sports! We're surfers, sailors and kayakers - that’s why we do what we do.
We've shipped over 2 million orders around the world since we started, over 20 years ago.
How did we do it? By offering quality products at competitive prices and the best customer service in the business.
Our Summer is too short! Wetsuit Outlet stocks over 100,000 items to help extend your water sports throughout the year.
Learn more >
We stock
See what's new >
Earn Rewards
Sign up >
We've shipped over 2 million orders around the world since we started, over 20 years ago.
How did we do it? By offering quality products at competitive prices and the best customer service in the business.
Our Summer is too short! Wetsuit Outlet stocks over 100,000 items to help extend your water sports throughout the year.
Learn more >
We stock
- Wetsuits
- Drysuits
- Surfing accessories
- Sailing gear
- SUPs and Kayaks
- Wind, Wake, Kite and Bodyboard
- Swim suits and accessories
- and more!
See what's new >
Earn Rewards
- £5 voucher for every £100 spent
- Free wetsuit recycling
- Early access to sale and new in
- Exclusive offers and competitions
- Dedicated customer support line
Sign up >
Contact info
The Gunnery Drill Shed, Chapel Road, Shoeburyness, SS3 9SL, Essex, United Kingdom
- 01702 295678
- info@wetsuitoutlet.co.uk
- www.wetsuitoutlet.co.uk
4.8
Excellent
31K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always great customer service
Always great customer service. No quibbles if we have ever had to return anything. That’s why we keep coming back!.
May 23, 2025
Number one choice
Excellent shopping experience with next day delivery.
Quality product, perfect fit using the size guide.
May 13, 2025
Great customer experience
As always, a superb customer experience, products arrive very quick and exactly as described
May 22, 2025
Next day delivery at competetive prices
May 22, 2025
Quick postage and great wetsuit!
May 22, 2025
Quick and efficient
Quick and efficient. Your courier is hopeless. Do not use Evri. They never deliver! You can be in all day and they send you a message saying not in! My delivery was list in transit.
May 22, 2025
Excellent All Round Service
Although the goods were returned, this isn’t the fault of Wetsuit Outlet.
Service was excellent and the delivery arrived in super quick time. The return process was a breeze and the refund came back into my account on receipt of the return reaching them.
I’d definitely check out their website if i need anything surf related and hope they stock what i want.
May 22, 2025
Excellent staff and service :)
Very helpful and patient shop staff.
The after sales support is excellent as well. I had some faulty stitching on a wetsuit and they were brilliant with arranging to get it repaired.
December 15, 2024
Unprompted review
Nice nice nice
Easy site to navigate, good prices, rapid delivery and customer service replied within 12 hours to answer my query post-delivery. Great!
May 19, 2025
Good price and quick delivery.
May 18, 2025
Great selection to choose from and great service…
Great selection of products to choose from and good pricing! Once I’d chosen which wetsuit to go for, the purchasing process was simple and extremely efficient delivery! Thanks!
May 18, 2025
Great advice and fast selivery
May 18, 2025
Always great delivery
Always great delivery, with the peace of mind that any returns will be easily dealt with.
May 17, 2025
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