WEX Capital Reviews 

89
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

There is absolutely no other account executive that we can ever work with Gina Tuhlar is the best in the world and if you have the honors and luck to work with her, your fleet will always be up to dat... See more

Rated 5 out of 5 stars

Our Account Services Manager Jenn DuVall is the reason for our 5 Star rating. She continuously provides professional service whenever needed. No question is left unanswered, no issue is left unresolve... See more

Company replied

Rated 5 out of 5 stars

My experience at WEX Capital working with John Solis has been better than I could have ever imagined. He is not only hardworking and knowledgeable about all things important to truckers, he is 100% ho... See more

Company replied

Rated 1 out of 5 stars

Be aware*** I wanted to review their contract, therefore, I processed an application. WEX's contract is way too complex for me. WEX immediately filed a UCC on my company before I signed the contrac... See more

Company replied

Company details

  1. Alternative Financial Service
  2. also in
  3. Freight Forwarding Service
  4. Trucking Company

Written by the company

Freight factoring for truckers that simplifies invoicing, improves load management, and streamlines payment so you can get paid quickly. Our approach is simple. Easy invoice factoring that gets you paid today, cash flow for tomorrow, and fuel discounts to keep you saving mile after mile. No hidden fees and no surprises. Trusted partner Freight factoring advice and resources based on your needs Fast funding We work hard to get you paid within 24 hours No hidden fees No fuel card funding fees, no invoice-upload fees Easy invoice uploads Mobile app and web tools for uploading invoices, 24/7 Fuel card program Save thousands per year with fuel discounts at 4,500+ sites Free credit checks With 24-hour access to the largest database of freight broker payment information, you know you're selecting legitimate loads — color-coded for ease of use

Invoice Factoring From WEX Capital

Funding in 24 hours or less

Our approach is simple. Easy invoice factoring that gets you paid today, cash flow for tomorrow, and fuel discounts to keep you saving mile after mile. No hidden fees and no surprises.

Contact info

3.9

Great

TrustScore 4 out of 5

89 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(89)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Star is awesome

Star is awesome, generally I have a good experience with wex, and Star is exceptional with a great knowledge above and beyond. That's why I give a five star for star.

March 10, 2025
Unprompted review
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Reply from WEX Capital

Thank you for the glowing review! We’re thrilled to hear that you consistently have a great experience with WEX, and we couldn’t agree more—Star truly shines! Her knowledge and dedication go above and beyond, and we’ll make sure she hears your kind words. A five star for Star indeed! ⭐⭐⭐⭐⭐

Rated 1 out of 5 stars

Run run run

Run run run ! Horrible customer service, no one is answering the phones . Send my funding few days ago and none is contacting me or funding my money !

March 6, 2025
Unprompted review
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Reply from WEX Capital

We sincerely apologize for the frustration you’ve experienced. Providing excellent customer service and timely funding are our top priorities, and we regret that we did not meet your expectations in this instance.

Please know that we take concerns like yours very seriously. If you’re still experiencing issues, we’d love the opportunity to resolve this for you as quickly as possible. Please reach out to 877-275-8801 or our sales line 800-314-1871 so we can look into this matter and ensure everything is processed correctly.

We appreciate your business and your feedback—it helps us improve and provide better service to all our valued clients.

Rated 5 out of 5 stars

Set up was easy and quick

Set up was easy and quick. Ryan Knowles is very professional with his work. He made sure I understood the process and answered all my questions. He communicated promptly by email and it was also easy to communicate by phone. I would totally recommend this company based on my personal experience!

March 6, 2025
Unprompted review
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Reply from WEX Capital

Thank you for your wonderful review! We’re thrilled to hear that your setup process was smooth and that Ryan provided excellent service. Ensuring our clients feel informed and supported is a top priority, and we’re glad Ryan made that happen for you.

We truly appreciate your recommendation and your business. If you ever need anything in the future, don’t hesitate to reach out!

Rated 5 out of 5 stars

Wex - Jamie Buzachero

I have been working with Jamie Buzachero and Wex since 2010.
It is good to know that you factoring company has your back at all times whether it is thru fuel discounts or advances from the reserve , they have always been a great help. We need more of Jamie in our line of business . Thumbs up.

March 5, 2025
Unprompted review
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Reply from WEX Capital

Thank you for your kind words and for being a valued partner since 2010! We’re thrilled to hear that Jamie and our team have been able to support your business with factoring, fuel discounts, and advances. We'll be sure to share your appreciation with Jamie—she truly is an asset! We look forward to continuing to have your back every step of the way. 👍🚛

Rated 5 out of 5 stars

Our experience with Wex

Our company signed with Wex looking for a factoring company not only with competitive prices but also with good debt collection management and the ability to adapt to our system. Jaime Buzachero has been with us from the beginning, her professionalism captivated us from the first day and her attention to our company needs has remained constant, we have gone through times in the industry with a lot of turnover and times of crisis, and we have always counted on the support of Wex. The client portfolio with which they allow us to work is the largest in the market, the speed in decision making, and the management of debtors as a whole is a plus for FDS.

March 4, 2025
Unprompted review
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Reply from WEX Capital

Thank you so much for your kind words! We are thrilled to hear that our team, especially Jaime Buzachero, has been able to meet your needs and exceed expectations. At WEX, we pride ourselves on offering not just competitive pricing but also a high level of customer service and support, especially during challenging times. We truly value your partnership and are grateful to be a part of your success. If there’s anything else we can do to assist you further, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Sheila is the best

Sheila is the best, she is a professional. any time you have question she always answers the phone, explains you everything step by step.it is very easy to work with her.5+5 STARS from me. Thank you again.

February 17, 2025
Unprompted review
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Reply from WEX Capital

Thank you so much for your kind words! We're thrilled to hear about your great experience with Sheila. She truly goes above and beyond to provide top-notch service. We appreciate your support and your 5+5 STARS! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Looking forward to continuing to work with you!

Rated 5 out of 5 stars

Wex employees cares about their factoring clients.

There was an issue with my old factoring company still receiving pay for loads I factored with Wex. Shena Walker explained the process and procedures as noted, but Ms Walker allowed me the opportunity to explain to her that after my research the information that was missing and causing the system to revert back to the old factoring company. She handled the issue and restored my correct deposit so my company would not suffer any losses. I respect her knowledge of the factoring department and I'm proud that she is on my team to assist. Great Job Shena!!

February 12, 2025
Unprompted review
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Reply from WEX Capital

Thank you for sharing your experience! We’re glad to hear that Shena was able to resolve the issue and ensure your company didn’t experience any losses. Her expertise and dedication to helping our clients are truly invaluable. We appreciate your trust in us and are proud to have Shena on our team. If you ever need anything, we’re here to help!

Rated 5 out of 5 stars

I had a problem with my current…

I had a problem with my current factoring company RTS requesting a LOR from WEX Capital. After spending about a hour explaining to RTS that I’ve never factored with Wex Capital, I decided to give them a call and spoke with Shena Walker from Wex Capital. She immediately found the problem and resolved this issue within 5 minutes. Thanks Shena, keep up the great work.

December 24, 2024
Unprompted review
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Reply from WEX Capital

Thank you for sharing your experience! We’re so glad Shena was able to quickly identify and resolve the issue for you. Her dedication and expertise truly make a difference! If you ever need assistance in the future, we’re always here to help. Appreciate your kind words!

Rated 5 out of 5 stars

I had a representative Shena walker

I had a representative Shena walker. She helped me above and beyond. I called several times earlier way before there cut off time to get our payment wired. Everyone gave me a generic answer. However, this lady to time to help me just pass there cut off time. This was not the first time. She really has always been helpful, ensuring that all our documents were correct etc. However, this time we really needed the funds asap. This lady is exceptional in what she does. So, I had to write this review.

December 16, 2024
Unprompted review
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Reply from WEX Capital

Thank you so much for your thoughtful review! We’re thrilled to hear how Shena went above and beyond to assist you, especially when it mattered most. Her dedication and commitment to exceptional service truly make a difference. We appreciate your kind words and your trust in us. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Better Than Expected

Being new to the trucking business and factoring Wex have not disappointed. Noah has been nothing short of amazing!!! I can't think of a better person to represent the company. He is so patient and kind. He has a big heart and his willingness to help is beyond words. I've worked with many people in the customer service field, and I have yet to meet anyone who loves what they do as much as he does. I've had an awesome experience with WEX and Noah.

December 17, 2024
Unprompted review
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Reply from WEX Capital

Thank you for your amazing review! We’re so happy to hear that your experience with WEX and Noah has been nothing short of exceptional. Starting in the trucking business can be challenging, and we’re glad Noah has been there to guide you with patience and care. We truly appreciate your kind words and your trust in us. If you ever need anything, we’re always here to help!

Rated 1 out of 5 stars

Predatory company will have you sign a…

Predatory company will have you sign a NO LIMIT contract meaning you can NEVER get out of it… you will be stuck with crappy customer service forever… WEX will only give you a letter of release for $500 !!!

November 21, 2024
Unprompted review
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Reply from WEX Capital

Thank you for your feedback. We’re sorry to hear about your experience and would love the opportunity to address your concerns. Our goal is to provide transparent and supportive service to all our clients. If there’s anything we can do to assist you, please reach out to our team—we’re here to help. We do not offer NO limit contracts so please contact us for more information regarding your agreement.

Rated 5 out of 5 stars

Bree Azai 5 STAR GEM

We worked with Bree Azai and she was an absolute gem! Extremely knowledgeable and dedicated to assisting us and providing the best line of service!

November 5, 2024
Unprompted review
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Reply from WEX Capital

Thank you for your kind words! We're thrilled to hear that Bree provided you with exceptional service. Her knowledge and dedication truly make a difference! We appreciate your trust in us and look forward to continuing to support you. Let us know if you ever need anything!

Rated 5 out of 5 stars

"As a growing trucking company

"As a growing trucking company, partnering with WEX Capital has been a game-changer for us. With Jamie as our dedicated agent, the process has been smooth and incredibly supportive. WEX Capital has allowed us to focus on expanding our business without constantly worrying about the cash flow tied up in our loads. Their same-day funding and competitive rates make a real difference, and Jamie’s knowledge and dedication have been invaluable. We’re grateful for a partner that truly understands the trucking industry and supports our growth. Highly recommend WEX Capital to any trucking company looking for reliable, hassle-free factoring solutions

November 6, 2024
Unprompted review
WEX Capital logo

Reply from WEX Capital

Thank you so much for the fantastic review! We're thrilled to hear that WEX Capital has been a valuable partner in your growth journey. Jamie and the entire team are dedicated to ensuring a smooth and supportive experience, and it's wonderful to know that our same-day funding and competitive rates are making a real impact on your business. Your recommendation means a lot to us, and we’re honored to be a part of your success in the trucking industry. Here’s to continued growth together!

Rated 5 out of 5 stars

Patricia is awesome

Patricia is awesome. She is quick to respond and very helpful. Super thankful that she is on the WEX Capital team.

November 5, 2024
Unprompted review
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Reply from WEX Capital

Thank you for the wonderful feedback! We’re thrilled to hear that Patricia has made such a positive impact with her responsiveness and helpfulness. We’re grateful to have her on the WEX Capital team, and it’s always rewarding to know her dedication is appreciated. Thank you for trusting us with your business needs.

Rated 5 out of 5 stars

Wex is a professional company with very…

Wex is a professional company with very dedicated and trained individuals that make your factoring experience easy to navigate.

November 4, 2024
Unprompted review
WEX Capital logo

Reply from WEX Capital

Thank you for your kind words! We’re thrilled to hear that your experience with WEX has been smooth and professional. Our team is dedicated to providing excellent service, and we’re glad that it’s made your factoring process easier. If you ever need anything, don’t hesitate to reach out—we’re here to help!

Rated 5 out of 5 stars

I have worked with Wex Capital for a…

I have worked with Wex Capital for a year but I found Carshena Walker very generous polite and helpful. Everytime I called in her office she helped me right away. I just really wanna appreciate Sheena Walker for all her help.

October 29, 2024
Unprompted review
WEX Capital logo

Reply from WEX Capital

Thank you for your kind words about Carshena Walker. We appreciate you taking the time to share your positive experience. It's great to hear that Carshena was so helpful and responsive to your needs.

We will be sure to share your feedback with Carshena. We value her contributions to our team and are glad to know that she is making a positive impact on our clients.

Thank you again for your review.

Rated 5 out of 5 stars

It has been a pleasure working with Patty

It was easy working with Patty, she was very helpful and patient. She was always available for every question. It has been a pleasure working with her. 

October 28, 2024
Unprompted review
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Reply from WEX Capital

Thank you for your kind words about Patty. We're glad to hear that she was helpful and patient throughout your experience. It's great to know that she was always available to answer your questions.

We will be sure to share your feedback with Patty. We appreciate her dedication to providing excellent customer service.

Rated 5 out of 5 stars

It's a pleasure being a customer

It's a pleasure being a customer, their availability is great and I feel very well taken care of. Had another great call with Noah over at factoring today who was able to assist me with my inquiries and help us resolve what needed our attention. Great people!

October 24, 2024
Unprompted review
WEX Capital logo

Reply from WEX Capital

Thank you for your kind words about Noah and the team at WEX Capital. We're delighted to hear that you're pleased with our service and that Noah was able to assist you promptly and effectively.

We strive to provide exceptional customer service, and it's rewarding to know that we're meeting your expectations.

Thank you again for your positive feedback. We look forward to continuing to serve you.

Rated 5 out of 5 stars

Wex customer service

Thank you Shena Walker for your help and patience, while showing me how to submit my Factoring documents for payment.

October 23, 2024
Unprompted review
WEX Capital logo

Reply from WEX Capital

Thank you for your kind words about Carshena Walker. We're glad to hear that she was able to assist you with submitting your factoring documents. We appreciate her patience and dedication to helping our clients.

We will be sure to share your feedback with Carshena.

Thank you again for your review.

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