Whatnot Reviews 8,484

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, describing the app as unique, addictive, and simple to use. Many appreciate the wide variety of products available at low prices, often finding great deals and bargains. The platform is seen as an excellent place to buy and sell, with many consumers enjoying the auction format and the ability to find items at a fraction of retail cost. However, some customers also noted issues with the product quality, mentioning receiving damaged or incorrect items, or items that were not as described. A few people were dissatisfied with the app's functionality, specifically regarding tracking past orders and messages. There were also concerns about sellers overpricing items, and a small number of users experienced problems with customer protection and returns.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the wide variety of products, great... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as amazing, easy to use,... See more

Application

Clients share positive opinions on the app, with many describing it as amazing, fun, and addictive, offering... See more

Price

Users describe ambiguous interactions with price. Many customers praise the availability of good quality... See more

Website

People report positive experiences with the website, highlighting its ease of use for shopping from home and... See more

Based on these reviews

Rated 5 out of 5 stars

BooBoo Curves is a fabulous company, came across it quite by accident and so happy I did, all who work here do a fabulous job, have great items for sale and you have a right good laugh along the way.... See more

Rated 5 out of 5 stars

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transaction... See more

Rated 5 out of 5 stars

I love what not!!! My. Honest that is that there can be some significant improvements made to the app itself specifically around past orders with order number numbers and when you reach out to what no... See more

Rated 5 out of 5 stars

I purchase high quality fabric from Evelyn Lee from Seweird. She is very knowledgeable and informative and the prices are great. Incredibly fast shipping too. Evelyn has created a community of sewists... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

It's easy to use what not

It's easy to use what not. I love buying good name brand things for a great price. My orders are usually shipped fast and delivered promptly. It's also a lot of fun to visit all the different auctions and see the many things you can buy . I had an order come in just today and was super excited when it came.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this app

Avoid this app. A seller sent me the wrong case than what I ordered. Seller stated to return the item and I would be refunded by whatnot. I paid out of pocket to have case shipped back to seller. No response form whatnot. So I filed a bank chargeback. Then magically whatnot support responded saying if I close the bank chargeback, then they will refund. Stupidly I closed the bank chargeback only for whatnot support to first claim it was still open (when it wasn’t) and then finally them denying saying I’ve had to many refunds. Don’t listen to their support whatever you do. Now I get to fight with the bank to reopen a case against them. My “too many refunds” is 3 over a year span because sellers were shady.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I don't order too often but when i do I…

I don't order too often but when i do I spend a lot especially if it's trusted and worth the money and depending what your looking for whatnot is one of the best place's too buy and sell anything i love buying foreign sweets for a fraction of the price I could not recommend whatnot more ive had no issues. 10/10

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE CRIMINAL FEST

Where do I start. this platform is the wild wild west for thieves to sell their stolen goods, and scum sellers to sell the items they should be throwing in the trash. and don't get me started on FAKES. It is a fake fest. I spent $1000.00 plus dollars with 12 sellers.during the month of April 2026. TWO yes TWO were honest sellers. One sent porno and used sex toys to my teen age daughter. reported and was ignored.

Many of the sellers on the site are part of those smash and grab robberies you see on the news, selling stolen goods, We even found one seller that was wearing a sky mask to hide their face from the live stream to sell high end purses. there is only one reason to hide your face while selling a product online. When you point these sellers out to whatnot TRUST AND SAFTY (LOL) they ignore your report which is a crime in itself and they boost the seller you report to the top of their chain.

One seller that this platform PAYS a salary to sell daily is breaking every law in the book.He claims an item he is selling you is worth $298.00 when you get your item it is a cheap knock off worth ten dollars. yet this fool has a cult following and rips off return buyers daily because they like the show he puts on. but Thats on them I guess. there most likey help groups they need to call.

So out of the $1000.00 I spent I got a value of about $175.00. So if your fool enough to trust it you be the fool.Also this site promotes their sellers to stage their shows with GAMBLING for products yet they hold no gaming license, and are based is California where Gambling is not legal.and the site has tools in place for these actions to take place.time for the AG of California to act on this business.





April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Best app by far

The sellers are great. The items you can get for low pricing have been fantastic. You can get designer perfume for so much less. Electronics like ear buds, cameras, dash cams, car jump pack etc... are all so useful for so much less than in the stores or Amazon. This is no doubt a must try! Dont even give it a second thought. Everyone I showed has downloaded the app and warning its addictive.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

I've loved everything I have received

I've loved everything I have received, I've even gotten a couple of giveaways. The only thing is ( which rarely happens) is I did not receive an item and mistakes happen no big deal. It's been about a month and I haven't gotten the refund yet. It's not a lot of money, and with as much as I have saved, I will continue to buy.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

5 stars isn't enough!

I cant remember how I came to hear about whatnot but I did, I was skeptical at 1st it all seemed a bit too good to be true but its become my favourite place to shop online for literally anything and everything! You will find so many different sellers and the prices you pay can be so crazy cheap but always genuine and described by the sellers. They are very cautious to keep buyers informed throughout shows of exactly what you are getting and if you have any issues atall you can message the seller they reply super fast and always happy to help with questions or queries. Its so good that you have to be careful not to get carried away because you do get so many bargains its hard to stop! Sellers are all lovely they send orders straight out, same day, fast delivery packaging has always been so carefully done and I just cant praise everyone there enough iv not had 1 bad experience and without a doubt this will be my go to, feel good no1 buying and bidding site! Big thanks to all the sellers on whatnot, youve all been absolutely amazing 💜

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

No buyer protection

Vile! I made an order and there was missing items - not a problem with the seller, I messaged him and he took responsibility, he has a new packer and has been making mistakes lately but whatnot refused to refund me? After arguing with them for ages showing them proof of the seller apologising and doing his part, still nothing. I've lost money on items that never showed up!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Came for the minis, stayed for the people!

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transactions are handled efficiently, packages arrive on time, the amount of unique items blows my mind (and my mail carrier's). Excellent experience so far.

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

The auction sites are amazing but the…

The auction sites are amazing but the shipping and shipping costs are a bit excessive, in my opinion. Some things arrive fairly quickly but others take forever. Plus, some of the item’s packaging are destroyed. Luckily, nothing has been damaged but I have lost one item. The envelope arrived torn and the item was missing. All of the issues were delivered via USPS.

April 5, 2026
Unprompted review
Rated 4 out of 5 stars

It would be nice when mailed what we…

It would be nice when mailed what we ordered that they would put the name of the show in order to keep up with it. Also some don’t put receipts in package with item. I got an empty package with a name I have yet to know where it came from. So the name of the show would be great with package!

April 2, 2026
Unprompted review

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