BBC iPlayer won’t allow viewing when abroad (unless previously downloaded) so my charming and witty wife took a punt on When Away, but unfortunately neither of us septuagenarians could fathom out how... See more
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See what reviewers are saying
We use a similar service in Lanzarote so we tried Whenaway when we were on holiday in France. Absolutely splendid. We watched all our normal programs with delight. The streaming services we will c... See more
First time using a vpn, and decided to pay after trying a free one which loaded fine but had no instructions on how to use. Whenaway was less impenetrable, but could still improve and simplify the p... See more
Had been a customer for some time and an excellent service. But for now unable to avail of service. When I need to cancel full process handled with great competence and completed within an hour. 10/10... See more
Company details
About When Away
Written by the company
Access the internet like you're in the UK
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Connect to our UK network from anywhere in the world for a secure VPN connection and access all UK sites, shows and apps!
Contact info
18-19 Iron Gate, DE1 3GP, Derby, United Kingdom
- support@whenaway.co.uk
- www.whenaway.co.uk
4.2
Great
466 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Way too complicated AVOID this site
Website said it’s simple to connect and is instant.We thought we’d be provided with a VPN which we’d click on and access the UK apps. The process is way too complicated unless you’re really tech savvy, which we’re not. The help given was to purchase a VPN on top of what we’d just paid.Even trying to get a refund is complicated. I’d say AVOID this site.
September 13, 2024
Unprompted review
Pretty good got a good amount of no…
Pretty good got a good amount of no connection especially on ITV
September 8, 2024
Really disappointed unfortunately
Really disappointed unfortunately. I paid to access for 7 days and never got the link to the VPN in order to use it. Hopefully this was a one off error but be mindful when selecting this service as i paid for nothing.
September 4, 2024
Best VPN I've used
Very easy to download, install and use. Extremely user friendly VPN at a really good price.
August 31, 2024
Excellent vpn
July 31, 2024
Whenaway was great
Whenaway was great! Been on holiday to Rhodes and wanted to watch Wimbledon. Easy to use. No probs at all. Will def purchase this temp cover again. Worth every penny.
August 1, 2024
The site was inaccessible to me
The site was inaccessible to me, therefore unable to use.
I contacted the site and no reply or refund.
August 1, 2024
Only worked for 3 days and paid for 5
Only worked for 3 days and paid for 5
Not worth it
July 17, 2024
Unprompted review
Easy to use and set up
Easy to use and set up. Used when i was away in greece. Needed to watch footy! Got 7 day pass. Very pleased
July 10, 2024
Unprompted review
VPN good however let down by poor WiFi…
VPN good however let down by poor WiFi connection which resulted in buffering, freezing and loss of connection.
July 4, 2024
Smooth onboarding
July 1, 2024
Eaay to ise
So quick and easy to use. Use them every year I am away with no issues.
June 12, 2024
Unprompted review
I had no problems and this allowed me…
I had no problems and this allowed me to watch live sport whilst in Asia. Really handy would use again.
May 21, 2024
Unprompted review
Great to be able to watch your favorite…
Great to be able to watch your favorite soaps while abroad
June 4, 2024
Couldn't get online
June 3, 2024
A bit fiddly to set up and I still…
A bit fiddly to set up and I still couldn't connect to my sky account, but it worked well on everything else. Worth the money and I would definitely recommend it.
June 1, 2024
Everything was perfect
June 1, 2024
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