Whiteblueseas Reviews 

72
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

The yacht was in good order and the team were very welcoming. If you ask they will give you guidance on where to sail as when we were there it was gusting 35kn and unsuitable for us two but an hour aw... See more

Rated 5 out of 5 stars

Our family used White Blue Seas service already twice. They really turned our sailing vacations into outstanding experience. The boats are well maintained - close to perfection. Check-in, check-out p... See more

Rated 5 out of 5 stars

My family interacted with this company at the Olympic Marina in Lavrio, Greece in early August. The person who worked with us, Chris, was incredibly friendly and welcoming. Due to a brief delay gettin... See more

Rated 5 out of 5 stars

Fantastic experiance! A wonderful week on Lagoon 450 which was prepared for sailing perfectly! George!!! - Special thanks for Your top professional, fully committed suport and assistance! I know I can... See more

Company details

Written by the company

White Blue Seas offers a Limited Portfolio of Brand New Yachts (2019, 2020, 2021 & 2022 Built only), focusing on providing our customers piece of mind, Relaxation & Luxury.


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4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.4

All reviews

(72)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

We had incredible crewed charter…

We had incredible crewed charter experience aboard Atlantis! It truly exceeded all expectations.
The yacht is impeccably maintained, and the crew went above and beyond with their warm, attentive, and professional service. Captain Costos's extensive experience ensured we visited the best spots and navigated them seamlessly. Yannis, our phenomenal chef, delighted us with every dish he prepared, eliciting "mmmm" with each bite. With the open Galley in the Saloon, we were treated to a culinary show by the master chef himself. And Fragoulis, our attantive hostess, added the perfect touch to our journey. His dedication to guest satisfaction create an atmosphere of relaxation and indulgence.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Professional team & the very best service!!

I had the chance to spend few days on board Lagoon 620 "Atlantis" in Greece and I had great time! The crew was super professional and friendly at the same time. The chef - I don't know how to explain it, but I LOVED every meal he prepared for us. Everything was perfect and I wish to come back some other time.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent reliable service

The boat is very well maintained, everything was serviced during the winter and what needed has been replaced. As we were the first charter for the season right after any repairs, some small non-essential hiccups popped up that couldn't have been noticed without the boat being fully operational. We had the full support and help of the base manager Andreas during the trip so I knew I can rely on him during the trip.
Everything was perfect. The boat is very well equipped with whatever you may need for your perfect sailing vaccation. Kitchenware, new lines (and more then enough), new swimming masks, new dingy, sails in very good condition.
I was nicely surprised that the company provides "proper" inflatable life jackets for the crew as we defenitely needed them for our night passages.
The check-in process was professional, quick and efficient in a friendly athmosphere, so was the check-out. Again I was nicely surprised that they record on camera during the diver's inspection and every video is kept across the season, so you can be sure whether a claimed damage has been there or not before you took the boat.
In brief - five stars from us and I hope we'll sail with you again!

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

Service with a smile!

George has been incredibly helpful in planning our family vacation to Greece! Immediate replies and great suggestions and connections! Thank you George! We can’t wait to visit!

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

An outstanding experience with White…

An outstanding experience with White Blue Seas from last summer.
The yacht was booked after contacting the company directly, as they were highly recommended by friends. The yacht was delivered within the promised time (early in the evening on Saturday), was well maintained and above all was very clean, which made us feel like home from the start. The check in process was very efficient, and we received info about possible itineraries and the weather forecast for the next days. The Cyclades are always a blast, we had a great time.
I believe we will see you guys again soon, keep up the good work! 5 stars from our crew!

October 14, 2023
Unprompted review
Rated 4 out of 5 stars

Great Charter Experience

The process of reserving the charter was easy, communication was great. The boat was in great shape and the boat review with their manager was very detailed and friendly. Any flaws on the boat were pointed out by manager and none were of signifiant consequence.

The few question we had during the charter were answered quickly by text.

Our first morning with the boat we had an issue with the outboard - no water flowing. The charter company found a mechanic quickly in the island we were docked and repaired it fairly quickly ( dropped lower unit) however slightly frustrating that this was not identified before the charter as we went two days without a dingy. But we understand things happen and prior charter guests did not report the issue.

We did have issues with the steering cables. They were very loose to the point that they would bind when steering while sailing in breeze over 20. We spent about two hours fixing this ourselves by tightening the steering cables in the stern of the boat. Again, if a previous charter did not let the charter company know of this issue, the charter company would not have been aware. Luckily we were able to fix ourselves and it was not a big deal for us.

We broke a batten which we were charged for. Which again was understandable. They did not overcharge for the batten and also offered a credit on a future charter which I thought was more than fair.

The process of entering the harbor was a bit of a mess. This was has nothing to do with the charter company, but it is worth planning for in advance if you are in need of refueling when all of the other chapters are returning as well. We waited for nearly two hours to be allowed into the marina. There seemed to be a ton of miscommunication between the marina and fuel dock with the fuel dock blaming the harbor master for being unorganized as well of lots of chatter on the vhf with charters becoming frustrated with the wait.

All in all we had a fantastic charter, the boat was great and the charter company proved to be willing to help whenever we needed it. I would recommend the company to other folks chartering and would use them again in the future.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Rental of boat in Lavrio

First the boat condition was great but mor important was the Service and the support we got from Whiteblueseas staff in Lavrio from the moment we need early information before the trip, the boat acceptance and the most important, the exeption availability of the technical support 24/7 during the week that literally saved our vacation.
We certainly choose to came again and recomend for others without hesitation.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience from a friendly and professional company!

Our first rental with whiteblueseas was an excellent experience. We rented a 38 ft Beneteau sailboat for three weeks.
The staff was very helpful, friendly and professional during both check-in and check-out. Whenever we contacted them during the three week period they were always available immediately and they were very accommodating.
Cleanliness: one of the cleanest vessels we have ever rented, separate sets of linen and towels for each week, all in excellent condition.
Vessel condition: very well maintained and all sailing equipment functioned flawlessly.
The company did not charge us anything for having a fender stolen and some minor wear on the vessel.
We will be very happy to rent another sailboat from whiteblueseas in one of our next sailing trips.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Very nice and proactive people

Very nice and proactive people. They helped us out with the route we had planned and they took a lot of time to help us and explain everything.
The Catamaran was in very good conditions and we were able to enjoy our sailing week to the maximum.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic sailing experience

We had a great sailing experience with the brand new BALI 4.2 CATAMARAN 'Jeux D' Hiver'. The yacht was in excellent condition and super equipped with solar panels, generator and water maker which offered great autonomy - we were never stressed of water or energy during our whole vacation week. We very much enjoyed the open space especially the exterior saloon in the fore part and the fly bridge bimini top which we even used as extra double bedroom! The kitchen was fully equipped and the BBQ in the aft was very convenient. A smart TV and free internet access for the TV was also included in the package and highly appreciated by the kids specially during evening hours. The White Blue Seas charter company staff were super helpful and supported us all the way. Great experience, we will certainly repeat. Highly recommended!

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

One of the best charter company I ever use

I think it was one of the best sailing experience. From the reservation till the last detail on departure day, all was good and nice.
Very good experience with Sassa till we got to the Beneteau Oceanis 38.1 we chartered.
The boat was like new with good quality accessories, not like the most of charter boats.
We got very late to the boat and we ordered some drinks and snacks to be delivered to the boat. We found all of them in the right place (soft drinks and the food in the fridge, etc.)
The sailing week was with unpleasant and sometimes bad weather. Both Andreas helped us by the phone, one of them instructed me to fix some technical issues, the other one helped with advices about sailing, places and so. Incredible how available were those guys.
We returned to the marina in strong wind and swell and Andreas was waiting for us to help mooring the boat. Actually, he skippered it from the gas station to the berth.
I wish I see you guys again! This way I will know I am in good hands Maybe next year...

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Captain Andreas was a fantastic…

Captain Andreas was a fantastic captain. He takes safety very seriously but knows what to do and where to go to have fun in the Aegean! A true professional!

He took us to a beautiful cliff jumping spot and helped us catch a 1,5kg octopus!

Thanks Andreas!

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Disastrous Boat Rental Experience with Blue White Seas Charter Agency

Forgot to mention this in the previous review!
The agency provided us with a boat that had empty gas bottles and a freshly painted cabin that was unusable due to the paint fumes.

Empty Gas Bottles: The boat was handed over to us with empty gas bottles, leaving us without a crucial resource for our journey. This oversight was extremely inconvenient and demonstrated a lack of attention to basic maintenance.

Freshly Painted Cabin: To our surprise, one of the cabins on the boat had been recently painted and was off-limits due to the strong smell of paint fumes. This rendered the cabin unusable and significantly limited our space and comfort during the rental period.

Avoid the frustration and disappointment we experienced by choosing a more competent and responsible charter agency for your boating needs.

June 17, 2023
Unprompted review
Whiteblueseas logo

Reply from Whiteblueseas

On behalf of White Blue Seas we would like to apologize for your negative experience. Please know that your situation was an exception and that you and your crew have left our only negative reviews to date. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers and providing them a pleasant experience. In our email exchanges attempting to resolve this issue we tried to offer a refund for the damages you have caused (and acknowledged by the signing of the report during checkout and re delivery) during your charter but you did not want to accept it nor any other solution presented. Instead, you decided to have all your crew leave highly exaggerated negative reviews in what can only be perceived as malicious intent. We are sorry that we could not resolve this issue to both our satisfaction and regret that we have reached this point. We will continue to strive to do better as we have always done.

Rated 1 out of 5 stars

False damage

We have been falsley accused of the damage that was identified on the boat before we rented it.

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Experience with White Blue Seas - Unjustified Charges and Lengthy Inspection

My recent encounter with White Blue Seas while renting a yacht was an absolute nightmare. I feel compelled to share my harrowing experience to warn others and prevent them from enduring the same unnecessary expenses and prolonged inconveniences.

To begin with, the charges imposed on us by White Blue Seas were completely unjustified. We were billed for repairs that we neither caused nor witnessed during our rental period. Not only were these charges baseless, but they were also exorbitant. It appears that White Blue Seas saw an opportunity to exploit their customers and extract every possible cent from them.

Adding insult to injury, the inspection process of the yacht was an agonizingly protracted affair. We were made to wait for an unreasonable amount of time. What should have been a routine procedure turned into an interminable ordeal, tarnishing our entire yacht rental experience.

Furthermore, the lack of transparency and accountability from White Blue Seas was astounding. They failed to provide any form of evidence or documentation to substantiate their claims of damages. This left us completely in the dark about the alleged repairs and gave the impression that they were intentionally concealing their unfair practices, taking advantage of unsuspecting customers like ourselves.

The overall level of customer service we received from White Blue Seas was severely lacking. Our attempts to address the issue were met with indifference and a dismissive attitude. It was evident that they had no interest in rectifying the situation or assuming responsibility for their actions.

I strongly caution against renting a yacht from White Blue Seas. The unjustified charges for non-existent damages and the unnecessarily prolonged inspection process were both infuriating and unprofessional. Spare yourself the frustration and select a reputable company that values its customers, provides transparent services, and practices fairness

June 10, 2023
Unprompted review
Whiteblueseas logo

Reply from Whiteblueseas

On behalf of White Blue Seas we would like to apologize for your negative experience. Please know that your situation was an exception and that you and your crew have left our only negative reviews to date. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers and providing them a pleasant experience. In our email exchanges attempting to resolve this issue we tried to offer a refund for the damages you have caused (and acknowledged by the signing of the report during checkout and re delivery) during your charter but you did not want to accept it nor any other solution presented. Instead, you decided to have all your crew leave highly exaggerated negative reviews in what can only be perceived as malicious intent. We are sorry that we could not resolve this issue to both our satisfaction and regret that we have reached this point. We will continue to strive to do better as we have always done.

Rated 1 out of 5 stars

Very dissatisfied with our experience…

Very dissatisfied with our experience with this sailboat charter service. Not only were we charged for part replacements that clearly were not damaged due to our usage, but they were evidently worn out from overuse. Moreover, the staff was aggressive and rude, lacking any semblance of professional customer service. Definitely won’t recommend or use again.

June 17, 2023
Unprompted review
Whiteblueseas logo

Reply from Whiteblueseas

On behalf of White Blue Seas we would like to apologize for your negative experience. Please know that your situation was an exception and that you and your crew have left our only negative reviews to date. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers and providing them a pleasant experience. In our email exchanges attempting to resolve this issue we tried to offer a refund for the damages you have caused (and acknowledged by the signing of the report during checkout and re delivery) during your charter but you did not want to accept it nor any other solution presented. Instead, you decided to have all your crew leave highly exaggerated negative reviews in what can only be perceived as malicious intent. We are sorry that we could not resolve this issue to both our satisfaction and regret that we have reached this point. We will continue to strive to do better as we have always done.

Rated 1 out of 5 stars

Extremely Disappointing Experience with White Blue Seas Sailboat Charter Agency

I recently had the opportunity to charter a sailboat from White Blue Seas for 2 weeks and I feel compelled to share my experience. Unfortunately, I must express my dissatisfaction with their services. To put it bluntly, this charter company leaves much to be desired and falls far short of providing a satisfactory service.

Upon boarding the sailboat, it became evident that the maintenance was lacking. The boat appeared poorly maintained and was in a dirty and smelly state. When we raised this concern, we were dismissively informed that it was because it was the boat's first charter of the year. This excuse only highlighted the company's lack of accountability for maintaining their vessels to an acceptable standard. It's disheartening to invest in a charter only to be met with such disappointing conditions and terrible customer service.

To add to the frustration, we encountered an issue with the outboard engine. During check-in, we started the outboard and it was working fine. However, during the first use of the dinghy, our propeller was slipping and the engine was useless. Charter fixed it for us after our first week of sailing and repair took 5 minutes where they explained to us that it was due to the tear and wear. Surprisingly, we were expected to pay 210 euros for the repairs, even though the engine was already broken when we received the boat. This left me feeling like I was being taken advantage of, as I believe it's the responsibility of the charter agency to ensure that all equipment is in proper working order before renting it out. I tried to talk to the base manager and express my frustration after which I was threatened by the port police. It seemed that the company was constantly seeking opportunities to take advantage of customers rather than providing a good service. Additionally, this was not the only additional charge we have been asked to pay.

Given my experience, I feel compelled to caution fellow sailors considering White Blue Seas as their charter agency of choice. While I understand that occasional issues can arise, it's essential for a reputable charter agency to prioritize maintenance and customer satisfaction.

I sincerely hope that White Blue Seas takes this feedback into consideration and makes the necessary improvements to enhance the quality of their services. Sailors deserve a reliable and enjoyable experience when choosing a charter agency, and unfortunately, my encounter with White Blue Seas fell short of expectations.

June 10, 2023
Unprompted review
Whiteblueseas logo

Reply from Whiteblueseas

On behalf of White Blue Seas we would like to apologize for your negative experience. Please know that your situation was an exception and that you and your crew have left our only negative reviews to date. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers and providing them a pleasant experience. In our email exchanges attempting to resolve this issue we tried to offer a refund for the damages you have caused (and acknowledged by the signing of the report during checkout and re delivery) during your charter but you did not want to accept it nor any other solution presented. Instead, you decided to have all your crew leave highly exaggerated negative reviews in what can only be perceived as malicious intent. We are sorry that we could not resolve this issue to both our satisfaction and regret that we have reached this point. We will continue to strive to do better as we have always done.

Rated 5 out of 5 stars

The best

First of all , the team treated us very good, they explain everything with a lot of patience. The boat was clean, the bed linen and towels was very soft, the kitchen was complete with all accessories.
The team also offered us all the support throughout the boat trip.
I highly recommend their services and for sure next year i will choose them again for sure.

June 3, 2023
Unprompted review

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