Whitegates Crewe Reviews 

Matt & Jessica have been incredibly supportive in our new home journey, two houses to sell and one to buy.. from the initial appointment with Matt and follow up support with Jessica, conveyancing team linked in.. excellent service.

Well, where do I start?! Absolutely fantastic estate agency to deal with from the start of us purchasing our home to the day we collected the keys. Huge apologies for not reviewing sooner, it has been a whirlwind since collecting the keys.
Not going to lie, it was a stressful time but Jess from Whitegates is an absolute star, I will sing her praises as she really does go the extra mile to keep us updated. Thank you so so much for all your help Jess, Whitegates in Crewe are so lucky to have you!
From The Thompsons Thornfields 😊

Lovely people who don’t forget you and email properties to you and ask how your doing and if you still wish to be on there list but never mither you with loads of unwanted messages x I appreciate this estate agency even though I’m not selling with them so thank you to them.

Great service from Whitegates Crewe and manny thanks to Eddy Wilkinson who guide us in the all process of buying our dream house! He is very proffesional and responsive! We recomand them 100%

Whitegates Crewe were great people to purchase a property from.
Jessica was able to enable us to view a property at short notice, she kept us informed at all times. Jessica when asked questions always ensured they were answered.
Thank you Whitegates and especially Jessica.

Our experience with selling are house was really long winded and extremely stressful, mainly due to our buyers solicitor not wanting to communicate with anyone.
But the team at Whitegates( SJ, Charlotte and Connor) were absolutely amazing. Nothing was too much trouble for them.

All I can say is what an absolutely brilliant team.

The staff at WhiteGates Crewe did their utmost to get us a sale on our property in what are trying times presently what with cost of living and the taxes levied on sales etc.
Connor came out and measured up and talked us through the process of listing the property and getting fabulous images of the house and garden etc.
Alas not enough bodies through the door led us to make a difficult decision to remove the property from sale rather than sell at any price.
If we return to the market should the conditions change, I wouldn’t hesitate to get back in touch and relist with the guys at WhiteGates Crewe.

Sarah-Jane Felix is very helpful and has assisted our firm with a tricky sale - prompt responses were received at all times which makes the process so much easier

The people that work there , the service they provide from start to finish !!!
Why would you go with anyone else !
Tony

We sold our property using Whitegates in Crewe, Cheshire. We had a very positive experience. Great customer service, contact maintained throughout sale. We were lucky enough to get a good offer on our house within just a few days thanks to Whitegates

I am in the process of buying a property Whitegates have on the market in Crewe. Whitegates have been really professional and very helpful. They call you back if they are unable to take your call at the time you ring. Jessica has been and still is very knowledgeable and goes above and beyond to answer all queries and to help. I feel happy in the knowledge I can rely and trust In Them. Thank you Jess & the team.

Sarah Jane accompanied us to our viewing of property in Nantwich.
Really nice girl. Very helpful, informative, polite and courteous.

Jessica was our estate agent who has given us so much time and patience. We could not have done the process without her, she is a credit to the team! Thank you Jess!

Edward is fast action and responsive. Experience with Whitegates Crewe is so far so good.

So far each member of staff at Crewe branch have been friendly and helpful.
Have mainly dealt with Connor who has kept us informed as each stage occurs.
Communication and feedback has been very good.

Superb service from Connor and Jess and the team at Whitegates - very professional and friendly service that made me feel confident they knew what they were doing, and they delivered with a quick sale

Connor and Eddie have been fantastic in supporting me buying my first place. Can’t fault them for anything.
Always really friendly and quick to respond. I’d give 6 stars to the both of them if I could.

Helpful and friendly staff. Lovely to deal with both in sales and lettings teams. All very efficient and knowledgeable but even more importantly they are really nice people!! Absolute pleasure to work with!

“I would like to give a big shoutout to Connor for his exceptional service. His responses were incredibly quick, thorough, and very attentive. He was diligent and responsible throughout the entire process. Every colleague, including the property viewing team, was punctual and very helpful. I am extremely satisfied with this transaction and would highly recommend Connor to others.”｛

An absolute nightmare of an experience. I would never recommend such unprofessional service to anyone. I was constantly chasing them for updates, as they showed no initiative or effort throughout the process. They confirmed in writing via email that my bid had been accepted and sent instructions for the next steps.

I proceeded with AML checks, which I paid for, spoke to a solicitor, took a day off work, and arranged a meeting with a mortgage advisor—only to be told later that someone else had made a higher offer. Of course, a higher bid means a higher commission for them, so they handed it over to the other buyer without hesitation.

Even after this, I received no communication from the agency. I sent several follow-up emails, all of which were ignored. In hindsight, I should have paid attention to their one-star Trustpilot reviews before dealing with them. Please, do yourself a favor and stay away.