Whitegates Keighley Reviews 

30
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After reporting my issue, it was only a couple of days later before it was completely rectified...Both tradesmen were thorough and behaved in a very professional manner. I want to thank Whitegates an... See more

Rated 5 out of 5 stars

Hannah did a great job in keeping the transaction moving. I was kept informed throughout the process. Any questions I had of the vendor were quickly intercepted from the email box & answers were prom... See more

Company replied

Rated 4 out of 5 stars

After trying to sell our property with another company who failed to sell .i talked to Robert who said confidently to me Whitegate Keighley will sell it no problem and guess what they did !!!. The he... See more

Rated 4 out of 5 stars

Overall a good experience with whitegates, had a few issues with delays of people getting back in touch to start with once we had made our offer. However once handed over for Hannah to deal with us sh... See more

Company replied

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Information provided by various external sources

If you are looking for a Home to Rent or Buy in the Keighley area we are a great place to start your search. Handling both sales and lettings our recently refurbished office benefits from dynamic and modern window displays to showcase our properties. Whitegates Keighley offers: * Free market appraisals * No Sale No Fee * Local staff who are knowledgeable of the area * A brand name you can trust * An expanding database of properties for sale and to let * A quality service to vendors, landlords, tenants and property investors, together with the expert advice expected of a dedicated sales and lettings agent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.6

All reviews

(30)

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Rated 5 out of 5 stars

Thorough and professional

After reporting my issue, it was only a couple of days later before it was completely rectified...Both tradesmen were thorough and behaved in a very professional manner.
I want to thank Whitegates and in particular Angela for all your assistance.

September 15, 2020
Unprompted review
Rated 4 out of 5 stars

QUICK SALE

After trying to sell our property with another company who failed to sell .i talked to Robert who said confidently to me Whitegate Keighley will sell it no problem and guess what they did !!!. The help we got was so much appreciated and as for Hannah boy she always kept us updated with every single issue so impressed with her and i must say all of them at the Keighley offices. So if you have a property to sell in the Keighley area just talk to Whitegates. xxxxx
Mike & Liz Pickering

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Good estate agents in Keighley

I used a third party to compare estate agents and got a quote from Whitegates and another estate agents.

I ended up going with Whitegates because I felt the selling pack was presented better, Matthew came across very friendly and professional and they were actually based in Keighley.

Matthew came to give the initial market appraisal and take pictures for the advertising of my property and both times he was aware I needed to go to work shortly after so he was on time and was quick with what he needed to do to make sure I wasn't kept around too long.

He let me know that I could advertise on social media channels as well what I found was quite good and would help advertise the property I was selling to a further audience.

When my property was on the market Hannah took over the management of selling my property. She was very professional and like Matthew very friendly as well. She would answer any queries I had very punctually and would always keep me up to date with queries the buyer had.

Hannah also helped with finding a roofer when I had an issue with the roof what I appreciated.

January 14, 2020
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Christopher,
Thank you very much for taking the time to offer your 5* review. I am so pleased to hear that Hannah and Matthew made your experience in selling your property with Keighley Whitegates such a positive one. Your feedback is greatly appreciated by the team and I will be sure to pass on your kind comments to Hannah and Matthew.
Many Thanks, Robert

Rated 5 out of 5 stars

Would like to thank Hannah for all her…

Would like to thank Hannah for all her hard work and dogged determination in helping us with the sale of our mum's house. But most of all for her patience and kindness throughout. She is the star of Keighley Whitegates. Thanks so much x

December 13, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Silvana,
Thank you very much for taking the time to offer your 5* review. Your feedback is very much appreciated. I am so pleased to hear that Hannah was able to make your experience with Whitegates Keighley such a positive one. and I will be sure to pass your kind comments and thanks onto Hannah.
Many Thanks, Robert

Rated 5 out of 5 stars

Would like to thank Lauren and Caroline…

Would like to thank Lauren and Caroline for taking time out to help me in many ways. Helping me get back on my feet and been so supportive.
Couldn’t thank them both enough.
Kind regards
Christie

October 16, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Christie,
Thank you very much for taking the time to offer your 5* review. Your feedback is very much appreciated and I will be sure to pass on your kind comments and thanks to both Lauren and Caroline.
Many Thanks, Robert

Rated 5 out of 5 stars

Thank you Whitegates

Thank you Whitegates for helping us move into our first home. You made the whole journey as smooth, quick and stress free as it could be. We was always kept up to date with any information and thank you to Hannah who was very friendly, welcoming and helped us with any questions. Once again, thank you 😊😊

August 29, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Hannah,
Thank you so much for taking the time to offer your 5* review. I am very pleased to hear that the team helped to make moving into your first home such a positive and stress free experience. Your kind comments and feedback are greatly appreciated and I will be sure to pass this onto the rest of the team especially Hannah. We hope you will be very happy in your new home.
Many Thanks, Robert

Rated 5 out of 5 stars

Thanyou whitegates

Thanyou whitegates, you were extremely helpful with our move 😁 and with it being our first house together you made It as easy as it could be and kept us updated all the way, and a big thank you to hannah, would highly recommend

August 29, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Shane,
Thank you very much for you 5* review and recommendation. I am so pleased to hear that the team were able to make your experience in buying your first home together such a positive and straight forward one. Your feedback is much appreciated and I will be sure to pass this onto the rest of the team, especially Hannah. We wish you all the happiness in your new home!
Many Thanks, Robert

Rated 5 out of 5 stars

Extremely helpful polite and friendly

Extremely helpful polite and friendly. Thanks especially to Hannah

August 21, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Sandra, thank you very much for your 5* review. Your kind comments are much appreciated and I will be sure to pass on your feedback and thanks to the rest of the team, especially Hannah.
Many Thanks, Robert.

Rated 5 out of 5 stars

Thanks whitegates, you've been great

I have just completed on a property through whitegates Keighley, the service was excellent from start to finish. All the staff were superb. Hannah has been my main contact and has kept me updated at every stage. Thanks all I'm sure I will be happy in my new home. 10/10.

July 26, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Terry,
Thank you very much for your 5* review. I am so pleased to hear that we have been able to make your experience with Whitegates such a positive one. Your feedback is very much appreciated and I will be sure to pass on your kind comments to the rest of the team, especially Hannah.
We wish you all the best in your new home.
Many Thanks, Robert.

Rated 5 out of 5 stars

Fantastic Service from all the team at…

Fantastic Service from all the team at Whitegates Keighley. Great listing, detailed floor plan on a big awkward property, very professional in their approach and delivery of service. Within a couple of days of the listing going up, we got viewings which was great as this was in an area where interest was low. Target was to sell withing 3 months, we agreed an offer within 2 months. Outstanding. In the process I got to know the branch manager Robert McCarthy, a very pleasant chap with a wealth of experience who will go the extra mile and is a workaholic!
I will be using Whitegates for all future property needs.
Highly recommended estate agent.

July 22, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Ash,
Thank you so much for taking the time to offer your 5* Review and recommendation. I am very pleased to hear that your experience with Whitegates Keighley has been such a positive one. Your kind comments and feedback are greatly appreciated. I will pass this onto the rest of the team.
Many Thanks, Robert

Rated 5 out of 5 stars

Great Job

Hannah did a great job in keeping the transaction moving. I was kept informed throughout the process. Any questions I had of the vendor were quickly intercepted from the email box & answers were promptly received from Whitegates. I have no doubt any potential serious issues would be dealt with with the same alacrity.
The completion date went without a hitch. Staff at Keighley received me with warmth when I came for the keys.

July 3, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Anthony,
Thank you very much for your 5* review. I am so pleased to hear that you have been happy with the service that we have provided. Your feedback is greatly appreciated and I shall be sure to pass on your kind comments to the team, especially Hannah. We wish you all the best in your new home!

Kind Regards, Robert

Rated 5 out of 5 stars

Sale now ,completed

Sale now ,completed. Communication and information has been very good ,particularly since Hannah has been our liaison. We

June 13, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

John, thank you for your 5* review, your feedback is noted and will be passed on to the team, especially Hannah.

Regards, Robert

Rated 4 out of 5 stars

Overall a good experience with…

Overall a good experience with whitegates, had a few issues with delays of people getting back in touch to start with once we had made our offer. However once handed over for Hannah to deal with us she was fab and assisted us with all our queries and a second viewing for the property quickly.

June 10, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Shelbie, thanks for your recent review, much appreciated, I will be sure to pass on your positive feedback to Hannah.

I have noted your comments and will be reviewing our procedures with regard to customer contact.

Kind Regards, Robert

Rated 5 out of 5 stars

Hannah is brilliant

Hannah is brilliant, courteous, polite and professional.
The team as a whole have been great, can't praise them enough.
Thanks Whitegates Keighley. I'll Deffinately recommend you in the future. 🏡

June 3, 2019
Unprompted review
Whitegates Keighley logo

Reply from Whitegates Keighley

Laura,
Thank you very much for your 5* review and recommendation. Your kind comments are very much appreciated and I will be sure to pass them on to the team, especially Hannah.

Many Thanks, Robert

Rated 5 out of 5 stars

Lauren is great. Well done Whitegates.

Lauren is great. She guided me through the Whitegates process and even waited for me when I arrived late to collect the keys. Lauren came to see me last Saturday and was very professional kind and caring. Lauren is an asset to the Whitegates team. Thank you Lauren.
Sandy Phillips

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great for Landlords AND tenants

Whitegates have always been highly professional with us, with a very friendly team working together.
As landlords, they ensure that we are compliant with all regulations to keep our tenants happy and protected. They manage the property and provide a smooth change of tenants when necessary.

Always there to help, which is why we've stayed working with them for many many years.

Thanks Whitegates.

November 3, 2018
Unprompted review
Rated 5 out of 5 stars

.Friendly and very professional Fantastic work Jude- Robert

.Friendly and very professional always . Fantastic work from Jude - Robert and the Whitegate's team .2nd time I have dealt with the Keighley team in the last 2 years .Always friendly and helpful .Great pictures and good advice that always pays off .Nothing seems to much trouble .Can't recommend the staff enough .Thank you for all you help and advice .Would not go anywhere else

October 21, 2018
Unprompted review
Rated 5 out of 5 stars

Whitegates Keighley - let them manage your property. Well worth it!

Whitegates Keighley, have been looking after me as Landlord and ensuring my tenants' comforts, for many years now. I do think they handpick their staff so well for professionalism with the 'people' touch. My latest switch to a new tenant was so smooth and seamless with a great choice of tenant, thanks to Joe ( a new recruit who fits perfectly into their professional, friendly team). Thanks particularly to Michelle, Caroline, Lauren and Jenny, who have all played big parts in recent years. You guys make this easy to handle from our side as you simply manage without fuss, whilst keeping us well-informed. Thanks again team!!

August 24, 2018
Unprompted review
Rated 5 out of 5 stars

We met Sophie at a house viewing in…

We met Sophie at a house viewing in Haworth and she couldn’t have been anymore helpful. She answered any questions that we had, explained everything throrouglhy and very knowledgable. Couldn’t have received any nicer or better service!

June 14, 2018
Unprompted review

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