Wholesale Domestic Bathrooms Reviews 

3,520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally helpful, patient, and providing knowledgeable guidance during showroom visits to find the perfect bathroom solutions. Consumers also appreciate the wide range of quality products available and note that the overall purchasing process runs smoothly and efficiently from start to finish. Some reviewers were not happy with order delivery and stock availability issues. A few customers mentioned experiencing communication delays regarding their purchases, while others reported frustrations with unorganized collection experiences or damaged items. People buying online or waiting for replacements occasionally faced challenges regarding customer support responsiveness.

What people talk about most

Staff

People report positive experiences with staff, praising their helpfulness, extensive product knowledge, and... See more

Product

Users describe positive interactions with product, highlighting a great selection of goods and competitive... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff who make the selection... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional patience, product... See more

Order

Customers had positive experiences with order, highlighting the simple online ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington. Great range of radiators both in shape and colo... See more

Company replied

Rated 5 out of 5 stars

Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more

Company replied

Rated 5 out of 5 stars

We visited Wholesale Domestic at Edinburgh Fort Kinnaird with a clear idea of what we wanted for our new en-suite as part of a garage conversion. Armed with only the measurements provided by ou... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(3,520)

549 reviews in the last 12 months

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Rated 5 out of 5 stars

Hillington store

Alice from Hillington store made sure we had everything we needed to complete our bathroom. No pressure at all and gave us different options. Very knowledgeable

July 25, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for your fantastic feedback! We're delighted to hear that Alice at our Hillington store made your bathroom project such a positive experience. It's great to know she took the time to understand your needs, provide different options, and share her knowledge without any pressure. I'll be sure to pass on your kind comments to Alice and the team. We really appreciate your support and hope you enjoy your new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

we shop our first bathroom today at WD…

we shop our first bathroom today at WD in Edinburgh and Gurpreet was truly amazing. She helped us choose what we needed and was very knowledgeable.

July 26, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Thank you for your wonderful 5 star review!

We are glad to hear that your experience in our Edinburgh showroom was so positive.

We will pass your kind words on to Gurpreet, as she will no doubt appreciate them.

Happy new Bathroom!
WDB

Rated 5 out of 5 stars

Customer service by Megan

Megan offered a very helpful and knowledgeable service to me. If she thought I had forgotten something she rechecked things over for me.
The showroom is beautiful and everything is laid out perfectly.

July 22, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide you with great assistance.

We will pass your kind words on to Megan!

Many thanks
WDB

Rated 5 out of 5 stars

I would like to thank Steve Brown from the Aberdeen branch

I would like to thank Steve Brown from the Aberdeen branch for an outstanding service. His attention to detail and product knowledge was really helpful.
Most of all he always acknowledged emails and telephone calls promptly.
Thanks for a great service.

July 23, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Steve!

Many thanks
WDB

Rated 5 out of 5 stars

Great selection of Bathrooms, Great Service from Alice.

Great selection of Bathrooms.
Now doing Flooring.
Excellent service from Alice Murphy, she is very knowledgeable about the products.
Very professional.
Introduced us to the flooring.
Bought our bathroom suite and flooring here, absolutely delighted.
Highly Recommend.

July 4, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Alice!

Many thanks
WDB

Rated 5 out of 5 stars

I was looking to upgrade my en-suite

I was looking to upgrade my en-suite, the girl who approached to offer me help & advice on the vast choice available was very helpful and knowledgeable to assist me in my choice. She went above & beyond to accommodate me. Thank you Srishti at Hillington

July 20, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you so much for your wonderful review. We're delighted to hear that Srishti at our Hillington showroom was able to provide such helpful and knowledgeable advice during your en-suite upgrade journey.

We pride ourselves on delivering exceptional customer service, and it's fantastic to know that Srishti went above and beyond to help you navigate the wide range of options available and find the right choice for your project.
Your kind words will be shared with Srishti and the team, who will be thrilled to receive your feedback.

Thank you for choosing us, and we look forward to helping you again in the future. Enjoy your new en-suite! 😊

Many thanks,
WDB

Rated 1 out of 5 stars

Avoid if you need materials delivered…

Avoid if you need materials delivered on time.
I ordered wet wall panels from this company because they were advertised as "in stock", after my original supplier was unable to fulfil my order due to stock issues.
A week after placing my order, I was informed that the panels were actually out of stock and wouldn't be available until 20th July.
I called on 20th July to check if the stock had arrived. As a prospective customer, I was initially told that the panels were in stock. I then explained that I already had an order pending and provided my order number. Suddenly, I was told the items were actually out of stock and that the advisor had supposedly checked the wrong product number—despite me having given the correct order number from the start.
I have now been told that stock is not expected until 27th July, meaning yet another delay.
This experience has been extremely frustrating. Advertising products as in stock when they are not, followed by conflicting information and repeated delays, is misleading and unacceptable. I would not recommend this company if you require your materials within a reasonable timeframe.

July 20, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to share your feedback, and I sincerely apologise for the frustration and inconvenience this situation has caused.
Unfortunately, the stock levels for this product were incorrect when your order was placed. In addition, the dates provided for incoming stock are estimated by the manufacturer and can be subject to change. We fully appreciate that this should have been made clear to you from the outset, and I am sorry that this was not communicated properly.
I also apologise for the conflicting information you received when contacting us regarding your order. We understand how disappointing and frustrating it is to be given different updates, particularly when you are relying on materials for a project.

Many thanks,
WDB

Rated 1 out of 5 stars

Awful

2 week to deliver wrong item then looked for every opportunity not to refund. Avoid these Cowboys

July 19, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Hello

Thanks for getting in touch and for your feedback.

We are extremely sorry that you have faced issues with receiving your refund.

If you are still having issues with receiving this or would like us to investigate further then please email us at help@wholesaledomestic.com with your order number.

Please accept our apologies for the inconvenience caused, and thank you for bringing your concerns to our attention.

Many thanks
WDB

Rated 5 out of 5 stars

We were served by Linda today who was…

We were served by Linda today who was very helpful. Got what we were looking for.

July 19, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for your lovely feedback! We're delighted to hear that Linda was so helpful and that she was able to assist you in finding exactly what you were looking for. We'll be sure to pass your kind comments on to her. We really appreciate your support and hope to see you again soon! 😊

Many thanks,
WDB

Rated 5 out of 5 stars

Roshan’s customer service skills

Roshan showed excellent customer service skills: attentive, patient, good listening skills and not trying to push or impose, all which I appreciate.

July 17, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

We are glad to see you had a great customer service experience when shopping with us. We will pass the kind words onto Roshan and continue to provide the same customer service to all our customers. Here at wholesale domestic, our staff is encouraged to learn, be curious, be customer obsessed and deliver outstanding results.

We hope you shop with us again soon, happy new bathroom.

Kind regards,
WDB

Rated 5 out of 5 stars

I was very overwhelmed when I went to…

I was very overwhelmed when I went to the shop in Hillington as I had been given a list of items to purchase by a plumber, however, Linda took me around the store and helped me get everything I needed.

July 15, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

We are glad to see that you had an easy time browsing and purchasing our products with the help of one of our sales advisors. We will pass the kind words onto Linda and the rest of the Hillington team. Here at wholesale domestic we strive to create a easy process for our customers so they don't feel stressed or need to worry about what they are purchasing, as our shop floor members are always knowledgeable in whatever new products come in.

Happy new bathroom,

Kind regards,
WDB

Rated 5 out of 5 stars

linda was great and.very helpful

linda was great and.very helpful. she probably saved a domestic violence incident from occurring if she hadn’t have stepped in🤣. thank you Linda

July 15, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us an amazing 5 star review

We are happy Linda was able to help you. Your lovely words will be passed over to her

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Charlene from the Glasgow branch went…

Charlene from the Glasgow branch went out of her way, to solve our order problem. So that our bathroom renovation was not held up!
Thank you

July 14, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good Morning,

Thank you so much for leaving us this amazing 5 star review.

We are delighted to hear that you were happy with the service you received, and your kind words will be passed to Charlene.

Many Thanks,
WDB

Rated 5 out of 5 stars

We were helped in store by Linda to…

We were helped in store by Linda to order items for our bathroom refurb. She was very helpful and made it an easy process.

July 7, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you enjoyed your shopping experience with us

Your lovely words will be passed over to Linda

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Excellent service very friendly steve…

Excellent service very friendly steve did a very good job at aberdeen store

July 10, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you enjoyed your shopping experience with us and we will pass your lovely feedback over to Steve

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

Excellent service yet again

After a successful visit to the store very recently with top class support from Simon, we returned to get our second bathroom done. We were offered assistance soon after entering the store and were given excellent help and advice from Linda. We came with ideas and Linda was able to tell us what she could offer to match what we had in mind. Linda was very knowledgeable about the different ranges and directed us with precision around the showroom. She checked stock whilst we went to consider tiles and Simon offered us some assistance along with Linda in picking floor and wall tiles to really finish off the look and we can’t wait to see it all put together.

July 9, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Hi

Thank you for your great feed back I will pass this over to the showroom.

Thanks
WDB

Rated 5 out of 5 stars

Stress Free Experience!

Our transaction with Alice in the Glasgow Store was stress free.
Alice walked us through the showroom and advised us on what we required for our bathroom refit.
The selection on display was rather mind boggling but Alice was on hand to give unbiased advice
Delivery was hassle free with our order being brought up to our first floor flat without quibble.
An added bonus was being able to enrol for two years interest free credit
We would recommend wholesale domestic

May 2, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Alice made your experience in our Glasgow showroom stress-free and helped guide you through the wide range of options available for your bathroom refit. Providing honest, unbiased advice is something we pride ourselves on, and we're pleased Alice was able to help you find the right products for your needs.

It's also great to hear that your delivery went smoothly and that the team were able to get everything up to your first-floor flat without any issues. We're glad the interest-free finance option was an added benefit too.

Thank you for your recommendation and for choosing Wholesale Domestic. We hope you enjoy your new bathroom for years to come and look forward to assisting you again in the future.

Kind regards,
WDB

Rated 1 out of 5 stars

Worst customer service go somewhere elsec

We ordered our bathroom shower cubicle from this company no communication on delivery had to go to company for delivery tracking was due by 2 nd took day off no delivery then the 3 no delivery phoned the company they would get back to me nothing it turned up today at 8 o’clock to a empty house no word this order was arriving I give it no stars if I could absolutely shambles don’t use this company if you want good service

July 6, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good afternoon Allison,

Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the delivery delays and lack of communication.

We would like to clarify that we contacted you to advise that your original order had unfortunately been damaged in transit. During this communication, we explained that a replacement would be arranged and dispatched as a priority order to minimise any further delay.

We appreciate that the delivery experience did not meet your expectations, particularly with the uncertainty around delivery dates and the inconvenience of taking time off work. We are continually working with our delivery partners to improve communication and provide customers with more accurate updates.

Please accept our apologies for the inconvenience caused, and thank you for bringing your concerns to our attention. If there is anything further we can assist with, please contact our customer service team directly.

Kind reagrds,
Hayley

Rated 5 out of 5 stars

From the moment I entered the sales…

From the moment I entered the sales room both Kaitie & Charlene made me aware they were dealing with other customers and would attend to me as soon as possible,
When they were free they asked about my enquiry and what I required and within minutes I had the parts and happily leaving the sales room with the items I required.
Well done team.

July 2, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Thank you for your kind words.
This is the kind off service we aim to give all our customers
We will pass this over to the trade team.

Thanks
WDB

Rated 1 out of 5 stars

This company sells cheap toilets and…

This company sells cheap toilets and stuff is mostly unchecked and un tested ive had 2 different bathrooms from this company and both had issues they just buy chinese rubbish at bulk and sell at a premium stay well clear you have been warned spend a few extras quid and shop elsewhere i will never buy anything from them again

May 13, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Afternoon,

We're sorry to hear that you've had issues with your purchases and that your experience has left you feeling disappointed. We take product quality and customer feedback very seriously, and we'd welcome the opportunity to look into the concerns you've raised.

Please contact us at help@wholesaledomestic.com with your order details so we can investigate further and assist where possible.

Thanks,
WDB

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