Wickes - Glasgow Reviews 

195
TrustScore 4.5 out of 5

4.5

2345 London Road, Glasgow Glasgow, G32 8XP, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Daryn at Wicks was absolutely brilliant! He listen to what I wanted and what I could afford and designed the perfect kitchen for me, I can’t thank him enough, highly recommend Wicks and hopefully you... See more

Company replied

Rated 5 out of 5 stars

Kenny from the design team based in London Road, Glasgow has been fantastic. Any queries and the numerous changes I have made during the kitchen design, has been no problem to Kenny. As soon as I ha... See more

Company replied

Rated 5 out of 5 stars

The sales advisor Emma was super knowledgeable and so so friendly. She made us feel comfortable at every step through the process. She took us through all options after we had given our request on wha... See more

Company replied

Rated 4 out of 5 stars

Placed a click and collect order and the wrong item was picked. Despite this Morag was very helpful in locating the correct item (last one in stock and not on shelf). She was friendly, helpful and upb... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Glasgow

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 2345 London Road, Glasgow, Glasgow, G32 8XP, United Kingdom

  • +441417632830

4.5

Excellent

TrustScore 4.5 out of 5

195 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(195)

13,603 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kitchen design

We had a appointment with Daryn in London rd Glasgow to help design and choose a kitchen
After being at other suppliers and coming away even more confused than before we went it we weren’t sure what to expect
He was great he took the time to find out what I needed and didn’t need in my kitchen he explained the difference between the range of kitchen and worktops and have loads of advice on what could work together
Nothing was too much trouble he was very patient till we got the right kitchen
We loved the kitchen he help us design and pick that we have placed a order
Highly recommend anyone looking for a kitchen should go and see him

October 17, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you taking the time to share your experience. We're happy to hear that Daryn was able to help you design your new kitchen. It's great to know they were patient and provided helpful advice. -AK

Rated 5 out of 5 stars

The planning is exceptional

The planning, ordering and paying part of buying a kitchen from Wickes was super slick and easy assisted by a polite, calm and understanding man called Kenny. Not only did he guide us through the myriad of choices of cupboard shapes and sizes, doors, appliances, sinks and taps etc he also suggested ways in which to finance our project and gave us peace of mind we were in safe hands. We then me Terry the fitter (I’m going to call him Project Manager) as he is the one in our house when the kitchen rip out starts and organises all the trades in which he was magnificent. I hope that the rest of the project goes as smoothly and from what I have witnessed this far I will have NO concerns.

October 18, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your experience. We're happy to hear that the planning and ordering process was smooth and that you felt supported by Kenny during the kitchen purchase. It's great to know that the project is progressing well. -AK

Rated 5 out of 5 stars

A Journey with the Wickes Glasgow Team

My experience with Wickes Kitchen, and particularly with the outstanding team, has been exceptional. From the initial design stages through to the final installation, the professionalism and friendly approach of everyone involved have truly impressed us. We are incredibly pleased with the finished kitchen; it looks absolutely amazing.

October 10, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We're happy to hear that you had an exceptional experience with our kitchen team. It's great to know that their professionalism and friendly approach impressed you. We're incredibly pleased that you love your finished kitchen and hope you love it for many years to come. -AK

Rated 1 out of 5 stars

Terrible company

Terrible company. Ordered a bathroom fitting months ago. Still waiting. It's been put off twice. And the tradesman quoted another price. I'm not paying the other price.

October 6, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi John,

We regret to hear about the delays and pricing concerns with your bathroom fitting. I've sent you a request for more information, and we'll look into this.

-Ellysse

Rated 5 out of 5 stars

Daryn at London road was brilliant.

Daryn at London road was brilliant.
Great design great price for a kitchen

October 4, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hello Shirley, thanks for your five-star review and I'm glad that Daryn in our Glasgow store was able to help you with your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Great experience and great results

From start to finish, everything went smoothly with our new kitchen. The design process was made easy thanks to the designer (Kenny), who was not only very helpful but also informative, offering great suggestions and really listening to what we wanted.
The fitting team were prompt, professional, and efficient. They took the time to explain each step as they went along, which really helped us feel confident in the process.
We’re absolutely thrilled with the final result and wouldn’t hesitate to recommend this team to anyone looking for a well-designed, expertly fitted kitchen.

September 8, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Zahida, We appreciate you sharing your experience. We're happy to hear that the design process was easy and that the fitting team was prompt and professional. Thank you for your recommendation! -LG

Rated 1 out of 5 stars

Poor workmanship- do not use Wickes contractors

Wickes botched the delivery of splaah backs for my kitchen (which they were beimg paid to supply and fit). Naiively I agreed to pay the contractors before the splash backs were delivered and installed- having been advised to do so by Wickes. The contractors then returned to fit the splash backs when they arrived 2 weeks later. Because I had already paid them, they did a terrible job. They did not glue one of the panels in place and haven't sealed any of it. Wickes have refused to engage in my complaint and their website offers no option to have this fixed

March 28, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your review with us. We regret to hear about the issues with the splashback delivery and installation. We have requested more information to look into this further. -AK

Rated 2 out of 5 stars

Unimpressed with initial home visit

I made an appointment for someone to come and measure my kitchen at 4pm because I would be home from work by then. The person arrived at 3.30pm and rather than wait for me, they ended up in my house alone with my child. Yes he is 15 and looks older but was clearly in a school uniform, having only just arrived home himself. This should not have happened. They should have waited outside until the adult homeowner who made the appointment was there. Safeguarding should be a number one priority. They were gone by the time I arrived home (leaving behind their measuring tape in my kitchen).

September 8, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Caroline,

We appreciate you bringing this to our attention. We're sorry the appointment didn't occur as scheduled and for the concern caused by the early arrival. I've sent you a request for more information to look into this.

-Ellysse

Rated 5 out of 5 stars

Kitchen Kenny 😊

Kenny made the experience very easy, no hard sale tactics, can’t wait for the delivery day

August 30, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Joanne, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kenny in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Wickes Bathroom installation

Just had my Wickes Bathroom installed. Despite unexpected hiccups, which were totally on my end, Kenny from the Wickes Showroom, London Road, Glasgow team was amazing throughout. Always available at the end of a text or phone and extremely helpful and patient. The installers ML Plumbing & Heating, a family team, including Paul the tiler were friendly, efficient, informative and have made my bathroom look spectacular. Cant thank them all enough.

September 1, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Minnie,

We're happy to hear that your bathroom installation went well, despite the unexpected issues. It's great that the team was helpful and patient, and that the installers were friendly and efficient. We appreciate your positive feedback!

-Ellysse

Rated 5 out of 5 stars

Kitchen planning and purchase

From initial contact, thru to delivery and installation, Wickes did not disappoint.
We were lucky to get Kenny as our designer and principal point of contact. Kenny was very creative in his design, maximising space while ensuring the budget was met. A very good experience overall, and where there was a slight issue with one of the units, Kenny ensured a good resolution. He is a credit to the Wickes brand.

August 30, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hey Steve, thank you so much for your amazing feedback regarding the service from Kenny throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent service from Martin at Wickes Glasgow

We had a Wickes Bespoke Kitchen fitted in August 2025. Martin at the Wickes Glasgow store provided impeccable service throughout, guiding us expertly through the design process, helping us make the most of our space and always being approachable. The installers contracted by Wickes (Menzies Kitchens) brought the design to life and the quality of the finish is excellent. Would highly recommend anyone considering a new kitchen to go to Wickes.

August 28, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your experience with us. We're happy to hear that Martin provided excellent service and guidance throughout your kitchen design. It's great to know the installation met your expectations and that you are pleased with the result. Thank you for your recommendation! -AK

Rated 5 out of 5 stars

I place 3 orders this week from 3…

I place 3 orders this week from 3 companies including Wickes. One company didn't keep their website upto date on stock; it was out of order when I ordered it. They took my money and 4 days later told me they never had it. It was refunded and I had to shop elsewhere. 2nd order, the ridiculous company left off my house number on the mailing label and Parcel Force returned. They expected me to wait until they had the package back to refund me and wouldn't send it straight back out on return. I had to shop elsewhere again. Wickes ended up going out of stock of two items. I was willing to wait for delivery so they just postponed delivery saving me from shopping elsewhere. They gave the option of refund too. I really appreciated this. I wish all companies could be more flexible like Wickes. Thank you for not wasting my time, being flexible and not annoying me. I always shop from Wickes. The store side is always perfect.

August 21, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this order and that they provided you with advise on all the available options. -AH

Rated 5 out of 5 stars

The staff at the Glasgow London Road…

The staff at the Glasgow London Road store were fantastic, extremely helpful thanks, well done and keep up the good work!!

August 18, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you taking the time to leave us this fantastic feedback. We're so glad to hear that our Glasgow London Road staff were helpful to you. -AK

Rated 5 out of 5 stars

Served by morag

Served by morag, extremely helpful, answered all my questions with a friendly and pleasant smile

August 12, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Morag in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent Customer Service

My mum and I met with Terri in the London Road Glasgow store. From the start to end of the appointment Terri was incredibly professional and understanding of our needs. She listened and gave wonderful and practical suggestions to help us to decide on the final design of the kitchen. Her kindness and understanding made the whole experience stress free. Thank- you Terri, we really appreciated all of your help. Moira and Yvonne.

August 6, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience planning your new kitchen. It's great to know that you felt supported and that Terri's suggestions were helpful.
- PP

Rated 5 out of 5 stars

Dream Kitchen

I knew from experience that Wickes are a good company to deal with when buying a kitchen. A soon as I met with their surveyor Kenny he made it clear to ask any question and ensure you achieve your dream kitchen. We have now ordered our new kitchen and happy to be working with Kenny and Wickes

August 4, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

We appreciate you sharing your positive experience. We're happy to hear that you found our team helpful in achieving your dream kitchen, and we're glad to be working with you. -AK

Rated 5 out of 5 stars

Thank you to Scott C ☺️

Thank you to Scott C. who assisted me when I visited Wickes in Glasgow (8352) to have some paint mixed to my colour specification. He was so helpful and helped me select the correct paint for my job and then matched the colour to what I wanted. Great experience and first class customer care. Thank you! ☺️

August 2, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hey Heather, thanks for your five-star review, and I'm glad you enjoyed the service from Scott in our Glasgow store! - Dylan

Rated 5 out of 5 stars

Mark

I dealt with Emma Wickes London rd Glasgow would highly recommend as she was 1st class from start to finish would definitely recommend to friends and family for a kitchen definitely knows her job 5STARSno doubts about it 👍👍👍👍👍

July 3, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Thank you for taking the time to leave your review!
We're happy to hear that you had a 1st class experience with Emma in our Glasgow store. We appreciate your recommending us.
- PP

Rated 5 out of 5 stars

Patricia’s knowledge of products

Patricia’s knowledge of products , service and overall manner was superb .i will shop at wickes now as opposed to b&q from now on

July 29, 2025
Unprompted review
Wickes - Glasgow logo

Reply from Wickes - Glasgow

Hi, John. Thank you for taking the time to share your experience with us. I'm delighted to see that, Patricia was knowledgeable and friendly, providing great customer service on your visit. Thank you again for your kind feedback. - Scott H

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look