Wigsis Reviews 475

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that did not match the pictures or descriptions online, often finding the quality to be poor and resembling cheap costume items. People frequently encountered significant issues with the return and refund process, citing difficulties in obtaining return information, being offered minimal partial refunds, or facing high shipping costs to return items to China. Reviewers also experienced problems with order fulfillment, including long delivery times, receiving incorrect items, or not receiving their orders at all. Some people also felt that the company's policies were misleading and designed to prevent full refunds, often leading to frustration. Conversely, a small portion of people were satisfied with their wig, praising its style, color, and quality upon arrival.

What people talk about most

Product

Customers consistently express disappointment with the product, frequently reporting that the wigs received... See more

Order

Customers had negative experiences with their orders, frequently reporting that they received items that were... See more

Quality

Reviewers highlight negative aspects of quality, expressing significant disappointment with the products... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulties in... See more

Return policy

People report negative experiences with return policies, often describing the process as a complete nightmare... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I brought a wig from wigsis 10 years ago as I wanted to cover up a bad haircut lol it was hideous looked worse than the cheap costume wigs! paid about £150 for it I was fuming never got my money back... See more

Rated 1 out of 5 stars

Wig brought for Black women. Wig received wasn't the wig I ordered picture on website was totally different. Requested return procedures and refund I'm now getting the run around. They are fake, and s... See more

Rated 1 out of 5 stars

Not recommended especially if you aren't experienced picking a wig that will work for you because I was never successful in returning a wig. Wig I received was not like the picture. Real issue is that... See more

Rated 1 out of 5 stars

I was not satisfied with either of the two wigs I had received They were still in original condition and not worn I treated a return and refund For many days I received messages trying to offer... See more


Company details

  1. Wig Shop
  2. Hair Product Store

Information provided by various external sources

Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!


Contact info

1.2

Bad

TrustScore 1 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Synthetic

Although it seems a regular company each item is selled by a different seller, so unless you are very lucky you end up scammed since they send you synthetic wig and dont accept returns or refunds

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

This is a horrible company

This is a horrible company. After I sent the photos of what I ordered and what I got, this was their response:

"The wig looks good from the pictures.The picture from our website of the wig is the result from professional hairstylist, so they may be a little look different from the one you received. It will not affect normal usage. You can wash it before using it, then comb this wig and arrange your wigs hairstyle, and make it look natural.

"Or you can take it to a hairdresser, just a trim.We really did a lot for this order. We believe you will look very nice in this wig.

Hope you can keep it. Would you mind try it once more?"

There was nothing in the description that one would have to style it or take it to a stylist for it to look like the photo. I've been had.

BUYER BEWARE!

February 24, 2022
Unprompted review
Rated 1 out of 5 stars

This company is a complete fraud!!

This is a complete fraud!! They advertised products they don't have and once they get your money they give you no refunds!! The hair wasn't human hair and I paid $186 and they would give me my money even though they a return policy for unused products. Please waste you time or your money!! Buyer Please Beware!!!

December 6, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy from Wigsis. They are not worth even one star!

The items I purchased were not as advertised and when I have tried to get a refund I have been met with the most insulting suggestions about what I can do to resolve “my problem”. The problem is that this company is trading falsely and does not honour its advertised returns policy. Buying from Wigsis is throwing your money away. You will never get a refund. They will blame you and tell you that you are mistaken.
My worst experience of any Chinese company.

December 6, 2021
Unprompted review
Rated 1 out of 5 stars

Don't believe the 5-star reviews

Don't believe the 5-star reviews. They're written by shills.

My wife ordered one of WigSis' 'hand made' wigs and it's complete garbage. The return process is through China, meaning that there IS NO RETURN PROCESS. They offered to refund $15 for a $150 wig. That won't even cover return shipping. Caveat emptor.

Google 'wigsis complaints' before doing business with this company and check the BBB reviews.

@WigSis, this is the first of MANY reviews I'm going to be writing about you ALL OVER THE INTERNET. Normally, if you were in the US, I'd be contacting the State Attorney General, but since you list only locations in the UK and China, I'll use the court of public opinion.

November 8, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible wig that looks like…

Absolutely terrible wig that looks like something out of a £20 Halloween costume. I ordered a blond wig and got an awful ginger wig that doesn't fit and couldn't look any more different to the one we ordered. It's for my mum who's got cancer and we paid £95 for it. So disappointed. I emailed them and I've got no communication back.

October 8, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a wig on August 29th

I ordered a wig on August 29th. I have already paid for it. I was told it would ship between Sept 3-6
then it was Sept 8th. I ordered this because my hair is falling out . Now sept 17th they don't know where it is?
Don't order from them if you have the need for a wig .It's really stressful to be going bald and can't cover it up!

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great fitting wig

I get a lot of compliments on this wig. This is the second time i have ordered it. I bought two this time.The wig is great! Didn’t have to do anything but put it on and go!

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Pretty good

The color on this is incredible, and it is so lightweight. So many compliments on this one - makes being a first-time wig wearer very happy.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

My absolute favourite

This was my first wig.i've had it long enough to appreciate it. i am happy i got it with my few problems. Fast service, Great quality.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

First wig

This was the first wig I have ever bought and wore. I really love the way it looks on me and have got nothing but compliments. I really like the look and it wears great.

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Love love love, fast service, and prefect. This is a awesome wig! The color is so true and close to my hair color no one knew it was a wig ! I need more wigs in this color!

September 16, 2021
Unprompted review
Rated 5 out of 5 stars

This was the best wig l ever received…

This was the best wig l ever received took alot of time alot of emails and had to tell them ld report them to my financial institution if it didnt come by the 16th it did they answered every email well worth waiting for Aisha they had a phone #

September 15, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a petite frosted wig from…

I ordered a petite frosted wig from wigsys. I received a large unfrosted wig. Ad states refund would be made if contacted within 7 days of delivery. I contacted them the day of delivery and they refuse to give refund.

August 30, 2021
Unprompted review
Rated 1 out of 5 stars

The worst experience with a company I…

The worst experience with a company I have ever had .Ordered a blonde and gray curly wig with 2 1/2 inch length hair received a blondish red straight wig with 4 inch hair.After 21 days of trying to come to an agreement I finally accepted a 40% refund. DO NOT repeat DO NOT PURCHACE ANYTHING FROM THIS COMPANY. Carol

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! They refuse to supply you with a return address to return a wig which is defective and NOT the wig that you ordered. They need to be shut down! I have sent them numerous e-mails with no satisfactory response whatsoever. This is after I submitted the required form they said I need to do to get the return address.

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Great style

This wig is a very nice style. The only problem I had with it was it was too small. I have had the petite before and the fit was great, but not this time. Therefore I had to send it back.There customer service was very nice!

June 20, 2021
Unprompted review
Rated 1 out of 5 stars

They are crooks! Extremely bad !!!!

The order took a month to get here and it was too small. Once before I ordered from them and had terrible time and PayPal never backed me up so I lost the whole order. By Mistake I ordered from them again (I am buying for a friend who has cancer). This time I am getting a run around. They are not accepting a return only offering me 15% off ON ANOTHER ONE and have no phone number to call. Last time I had to return wig to China and VERY EXPENSIVE. I have reported to all agencies I can but they are still on the Internet...they are criminals STAY AWAY FROM THEM!!!!!!.

May 25, 2021
Unprompted review

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