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Wilfreda Beehive Reviews 

473
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extremely smooth online booking process, mentioning that finding trips and navigating through the clear webpages is remarkably simple. People also express great excitement for their upcoming breaks, noting that confirmation emails and payment reminders are handled efficiently. Travelers frequently highlight the friendly drivers and helpful staff members who readily assist with any queries over the phone. Some reviewers were not happy with minor booking details, explaining that entering multiple dates of birth can slow down the process, departure times are not always immediately provided on receipts, or the website can occasionally feel tricky to navigate.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, highlighting that the online system is... See more

Holidays

People report positive experiences with holidays, highlighting a clear online booking process and a great... See more

Website

Consumers find the website experience to be exceptionally positive. People consistently praise the platform... See more

User experience

Customers had positive experiences with user experience, highlighting how easy the online booking system is... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members, drivers, and phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommend l booked online without any problems whatsoever! Booking confirmation came through the next day travelled previously with Wilfreda beehive everything was superb from the pick up... See more

Company replied

Rated 5 out of 5 stars

A fantastic choice of short break destinations. I didn't book this trip sooner because I only spotted this morning that the heritage rail line trip was my absolute favourite, the Dales rail. Fantastic... See more

Company replied

Rated 5 out of 5 stars

For a few weeks now I've used your shuttle bus to visit my father again doncaster royal infirmary. The drive and your drivers have been great, very respectful and helpful. It's been and will continue... See more

Rated 5 out of 5 stars

My wife and I had a brilliant weekend last week at Hatfield House,Hampton Court and Buckingham Palace. The Holiday inn was great ,the food was very good and the staff at all places where excellent. O... See more


Company details

  1. Bus and Coach Company
  2. Bus Tour Agency
  3. Tour Agency
  4. Tour Operator
  5. Travel Aggregator

About Wilfreda Beehive

Written by the company

Wilfreda Beehive Celebrates 75 Years

Wilfreda Beehive Coach

Seventy-five years. It's a milestone few businesses achieve. Wilfreda is proud to celebrate this significant anniversary, a testament to our enduring commitment to providing exceptional service.

As a family-run business, we've built our reputation on trust, reliability, and a genuine passion for travel. Three generations of the same family have dedicated their lives to creating unforgettable experiences for our valued customers. Our personal touch and attention to detail are at the heart of everything we do.

Coach Holidays

Celebration GIF

All our holidays have been carefully selected and we hope you will enjoy the comfortable hotels, scenic excursions, and varied touring itineraries. Your holiday is in safe hands from booking with our friendly reservations team to travelling in comfort and style on-board our executive coaches with our professional team of coach tour drivers. Sit back, relax and enjoy the travelling experience of a special holiday or short break with Wilfreda Beehive.

Our Services

Written by the company

Private Hire
Our private coach hire service allows you to travel anywhere without any hassle. Our team will make the booking process simple and streamlined, with your travel experience being our priority. Get a quote quote today and start your stress-free journey with us.
VIP Coach Hire
Travel in style and make an impression with VIP coach hire. Our luxury VIP coaches are the perfect transport solution for any occasion, whether it be a business trip or a fun-filled day out. Take coach travel to another level and enjoy an amazing VIP experience with our luxury service.
Corporate Coach Hire
Tailored travel solutions to businesses of all sizes. Our experienced team will work with you to create the perfect travel experience. Whether you need a luxury coach for an executive trip or a fleet of buses for a large group, we’ve got you covered.
Contract Hire
Efficient and cost-effective contract coach hire services that can be tailored to suit your needs. Whether you require regular, reliable transport for an ongoing basis or a fixed time period, we are here to help. Our services are on time, reliable and provide great value for money.
Schools Colleges Universities
Our flexible coach hire service has been providing efficient and cost-effective transport solutions for school parties, colleges and universities for over 50 years. With our industry experience, we are dedicated to finding a solution that suits your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

473 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(473)

182 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just easy to book

June 22, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

It was easy to book !! We like simple !!!

It was easy to book !!

June 23, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Booking made easy

Easy to book and very helpful when I needed to amend something

June 13, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Holidays

In response to an email, saw a trip that appealed to us, so booked online for which we received a discount. It was very easy to make the booking and the confirmation was almost immediate, showing seat numbers etc. very pleased with how quick it was.

June 13, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that our sales team were able to help you.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Absolutely fantastic company never had…

Absolutely fantastic company never had a bad holiday with them

June 1, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're so pleased to hear that you've enjoyed some wonderful holidays with us.

Our whole team works hard to provide the best possible service and experience, and it's great to know that it made a difference.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Booking

Booking system very straightforward and prompt.

June 5, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Huge thanks to Shaun…….superstar!

Huge thanks to an amazing and supportive coach driver of the year…… Shaun.
He went above and beyond expectations. Wilfreda Beehive you have a superstar employee!!

May 25, 2025
Unprompted review
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you so much for your wonderful 5-star review.

We're so happy to hear that you had a great experience with Shaun! He’s such a friendly and patient driver, and we’re thrilled that he made your journey even better. Our team at Wilfreda Beehive truly cares about every part of your trip, and it’s lovely to know that it showed. Thanks again for sharing your feedback!

Kind regards,
Wilfreda Beehive

Rated 3 out of 5 stars

Wembley SUFC

Overall good service , friendly staff
Obviously in training as well and got a bit lost at Wembley and we did a loop around the stadium until we found the right coach park , which we had a laugh about
all went smoothly on the journey back to Sheffield
My only gripe was the cleanliness on my seat , basically the tray on the seat back in front was filthy, it had what looked like chewing gum and a lot of what looked like black hair stuck in it so I could not use it
I did ask the staff if they could sort it prior to departure and was told they would find something to clean it but they didn’t and never actually came back to me.

May 14, 2025
Rated 5 out of 5 stars

Excellent company

Sean was our driver for a school trip to the north of France. We had a great experience. He was organised, knowledgable and we felt safe at all parts of the journey. This is a great company and I will be using them for future school trips moving forward.

May 30, 2025
Unprompted review
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you so much for your wonderful 5-star review.

We're so happy to hear that you had a great experience with Shaun! He’s such a friendly and patient driver, and we’re thrilled that he made your journey even better. Our team at Wilfreda Beehive truly cares about every part of your trip, and it’s lovely to know that it showed. Thanks again for sharing your feedback!

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

The driver and steward on the bus made…

The driver and steward on the bus made us feel special and a comfy bus travelling to London on

May 16, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the driver and steward attentive and the coach comfy.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Excellent

Excellent, friendly drivers.

May 17, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the driver friendly.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

Rated 4 out of 5 stars

Good Value

Left on time. Decent price. Clean coach. Plenty of stops.

The seats on the Skills Coach used were not very comfortable. The seat back was basically a plank with a fabric cover.

May 14, 2025
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Reply from Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

We will make sure your feedback is passed onto our coach partner.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Sufc coach Wembley

Excellent service, booked two seats for the final at Wembley. Reasonably priced, wasn’t WB coach however, was an expressway which was absolutely fine, no complaints will definitely use again could do with more leg room.

May 16, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

We will make sure your feedback is passed onto our coach partner.

Kind regards,
Wilfreda Beehive

Rated 1 out of 5 stars

Not an executive coach!!

We booked through Wilfreda beehive to take us to Wembley, the official away day coaches for SUFC. They then subsequently put us on an Expressway coach that they had sub-contracted to! We were for the price expecting luxury coach travel as described on their website but instead ended up on a coach that I wouldn’t have booked to take cattle to a cattle market!
Air con did not work, boiling hot. Not comfortable at all.
Toilet was disgusting, smelly with urine all over the floor. No loo paper or water to wash your hands. One of the drivers thought he was Sterling Moss, weaving in and out of lanes on the m1 and driving too close to the vehicle in front, forever on and off the brakes.
Wilfreda Beehive was the official Sufc coach company, but this was not an executive coach like it describes on the website! What a rip off as well, charged us way over the odds to sub-contract to this other sub-standard company.
Not at all what I was expecting from them at all!!
Very poor Sufc and Wilfreda Beehive!

May 24, 2025
Unprompted review
Rated 2 out of 5 stars

Trip to Wembley.

As my booking was with Wilfreda Beehive I was expecting to travel on one of their luxury coaches with plenty of leg room as outlined in their E-mail. Unfortunately I ended up travelling on a Ross travel coach which was okay but far from luxurious.

May 24, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

We are sorry the coach provided by one of our approved subcontractors on your recent journey to Wembley was not up to your expectations. We do make it clear throughout the booking process that coaches will be provided by us and our approved sub-contractors. Events of this type require a large amount of coaches and we ensure that we only use the services of reliable suppliers to assist. It is not possible to use identical vehicles throughout, but we make sure that the same standard passenger facilities are available to all travellers.

Thank you again for your feedback.

Kind regards,
Wilfreda Beehive

Rated 2 out of 5 stars

Cancelled our holiday

Booking the holiday was simple. However we never went on the holiday as Wifreda cancelled it with no explanation and via post no compensation offered.
Will not use this company again.

May 1, 2025
Unprompted review
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for leaving a review on Trustpilot and we are sorry to hear your holiday was cancelled.

As I am sure you can imagine, the absolute last thing we ever want to do is cancel a tour. Sadly, despite our extensive efforts in advertising the tour, it was not viable to operate the tour due to low numbers.

Sorry again, and hopefully we will be able to welcome you onboard again in the future.

Kind regards,
Wilfreda Beehive

Rated 3 out of 5 stars

I was happy to receive your email…

I was happy to receive your email detailing confirmation of my coach and seat numbers on 19/05/2025.

And then today (22/05/2025) I received two further emails; the first at 10:39 with no seat number details followed by a further email at 11:42 which contained my original seat numbers??

What is going on here? I don't know what to expect now on arrival.

May 14, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your review and booking with Wilfreda Beehive.

Following several requests, we re-sent the confirmations. However, there was a small error in some of them, so we've sent updated versions to ensure everything is correct.

Apologise for any confusion, we hope you have a great day.

Kind regards,
Wilfreda Beehive

Rated 5 out of 5 stars

Very easy to book

Very easy to book tho a bit expensive and it seems we are setting off in the middle of the night!

May 14, 2025
Wilfreda Beehive logo

Reply from Wilfreda Beehive

Thank you for your 5* review and booking with Wilfreda Beehive.

We're delighted to hear that you found the coach booking process simple and hassle-free.

Kind regards,
Wilfreda Beehive

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