Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Amazing service From start to finish, William May have gone above and beyond to find the right pieces of jewellery for myself and my partner, customer service is the best Prices are extremely comp... See more
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Prompt delivery, good price. Unfortunately I had to return the item as my wife said it was not her! Telephoned to discuss return procedure, very helpful, no hassle. Excellent all round.
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Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful! I purchased ring yesterday 5th May and today 6th May... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really could of done with a bit more of…
Really could of done with a bit more of a description....but overall I'm happy with the item and it cost .....just a bit more information on the item ....I was hoping it wound fit a half sovereign into the mount and it does ....but like I said no description...and yes I'll be putting a half sovereign in the mount with a new bezel mount ....previously I've had thousands of pounds spent at May's in the now distant past ...but always great quality and sensibly priced
May 2, 2026
Reply from William May Jewellers
Hi Bryan,
Many thanks for your review.
We're thrilled to hear you are happy with your purchase and are always pleased with the quality of our jewellery and prices.
We appreciate your feedback regarding the description of the piece on our site. We try to ensure we provide as much detail about each piece of jewellery but take you feedback on board.
Thank you for your continued support and we look forward to welcoming you back again soon.
- William May Jewellers.
The team went out their way to ensure…
The team went out their way to ensure my order was gift wrapped and sent to my mum on time. Couldn’t recommend enough!
April 8, 2026
Reply from William May Jewellers
Hi Nicola,
Many thanks for you lovely review.
We are so pleased to hear that our team could help with making sure your order looked nice for your mum and she loved the piece.
Thank you for your support and we hope to welcome you back again soon.
- William May Jewellers.
Saw a lovely 5 diamond ring online at…
Saw a lovely 5 diamond ring online at William May website. I contacted shop and Jack provided me will all the information and was so helpful!
I purchased ring yesterday 5th May and today 6th May it is on my finger.
Thanks Jack for all your help and super fast service. More than happy to recommend to friends and family!
Kind regards
Carol Smith
Scottish Borders
May 6, 2026
Unprompted review
Reply from William May Jewellers
Hi Carol,
Thank you so much for your wonderful review.
It's amazing to hear Jack was able to assist you with any questions and queries you had about the ring before making your purchase. We are also pleased to know the ring arrived so quickly with you and that you love it.
We truly value your support and we look forward to welcoming you back again very soon.
- William May Jewellers.
I bought an item had a slight problem…
I bought an item had a slight problem with it and offered to return and fix free of charge and repay postage. An amazing company and a great job highly recommended would definitely buy from them again five stars ⭐️⭐️⭐️⭐️⭐️
April 22, 2026
Reply from William May Jewellers
Hi Barney,
Thank you for your wonderful feedback.
We're thrilled to hear our team was able to assist you in returning and ensuring issue with your item was resolved before having is dispatched back to you.
We truly appreciate your support and we look forward to your next visit.
- William May Jewellers.
Excellent experience
Excellent communication, very fast delivery. The item was exactly as described and delivered in a lovely presentation box. Love it!
April 24, 2026
Reply from William May Jewellers
Hi Susan,
Many thanks for your lovely review.
We are so pleased to hear you are happy with the service we provide and your order arrived quickly and well presented.
We appreciate your support and look forward to welcoming you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Daniela,
Thank you for your 5-star review.
We are very happy to hear you love you order and that it arrived quickly with you.
We value your support and hope to welcome you back again soon.
- William May Jewellers.
Very please with the ring
Very please with the ring, please with the price. And their customer service is exceptional. Nothing was too much trouble.
April 27, 2026
Reply from William May Jewellers
Hi Kate,
Many thanks for your kind words.
It's amazing to know you are so pleased with your purchase and the price offered. We strive to provide exceptional customer service so are very happy to hear we could meet your expectations.
We truly appreciate your support and hope to welcome you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Thank you for your 5-star review.
We are so pleased to hear you are happy with your purchase and it arrived quickly with you.
We value your support and hope to serve you again soon.
- William May Jewellers.
First class assistance
First class assistance. Nothing too much trouble. Sarah went out of her way to answer all my queries.
April 23, 2026
Reply from William May Jewellers
HI Victoria,
Many thanks for your wonderful review.
We are so pleased to hear Sarah was able to provide you with first class assistance and answer any questions you had.
Thank you for your support and we hope to welcome you back again soon.
- William May Jewellers.
Product exactly as described.excellent…
Product exactly as described.excellent condition with fast postage.alway shop on william may website
April 24, 2026
Reply from William May Jewellers
Hi Michelle,
Many thanks for your kind words.
We are so pleased to hear the jewellery met your expectations and arrived with you quickly.
Thank you for your continued support and we look forward to your next visit.
- William May Jewellers.
Great wonderful jewellery very happy…
Great wonderful jewellery very happy with everything I bought
April 24, 2026
Reply from William May Jewellers
Hi Charmyne,
Many thanks for your 5-star review.
It's amazing to know you have always been pleased with your purchases and love your jewellery.
Thank you for shopping with us and we hope to welcome you back again soon.
- William May Jewellers.
I have had numerous pieces from William…
I have had numerous pieces from William May and they are always as described. Always beautifully packaged and delivered as promised. There will be many more future purchases from this very satisfied customer!
April 24, 2026
Reply from William May Jewellers
HI Charlotte,
Many thanks for your lovely review.
We are thrilled to hear you have been so pleased with all of your purchases from us and they have always arrived safely and beautifully packaged.
We truly appreciate your continued support and we look forward to your next visit.
- William May Jewellers.
Highly recommend I have now purchased…
Highly recommend I have now purchased several items of different value each piece is beautiful and they are always so helpful the delivery is fast and efficient will be back again soon
April 24, 2026
Reply from William May Jewellers
Hi,
Many thanks for your wonderful review.
It's amazing to hear you have continually had great experiences shopping with us and have loved all of your purchases.
Thank you for your continued support and we look forward to your next visit.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Thank you so much for you 5-star review.
It's great to hear you had a great experience shopping with us and your order arrived quickly.
We appreciate your support and look forward to your next visit.
- William May Jewellers.
Reply from William May Jewellers
Hi,
Many thanks for your kind words.
We are so pleased to hear you are happy with the price offered and delivery of your ring.
We value your support and we hope to welcome you back again soon.
- William May Jewellers.
Reply from William May Jewellers
Hi Lynne,
Many thanks for your 5-star review.
It's amazing to hear you found to the process of shopping with us quick and easy. We appreciate you taking time to leave us a review and we hope to welcome you back again soon.
- William May Jewellers.
I love my gold bracelet that l bought
I love my gold bracelet that l bought. It is true to the online picture and l got it at a very reasonable price.
April 20, 2026
Reply from William May Jewellers
Hi,
Many thanks for your kind words.
We're thrilled to hear you love your bracelet and it was able to meet your expectations.
We truly appreciate you shopping with us and we hope to welcome you back again soon.
- William May Jewellers.
The ring is absolutely beautiful
The ring is absolutely beautiful. Fits a treat as re sizing completed too. Thank you so much. Very good customer communication throughout.
April 17, 2026
Reply from William May Jewellers
Hi,
Thank you so much for your kind words.
We are so pleased that you love the ring and that it fits perfectly after resizing. It's also great to know you are happy with our communication and support.
We truly value your support and look forward to you shopping with us again soon.
- William May Jewellers.
I would recommend
I purchased a second hand bracelet. It was as described and the delivery was prompt, I was notified throughout on the progress of my purchase.
April 16, 2026
Reply from William May Jewellers
Hi,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us.
We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Very smooth transaction and quick free…
Very smooth transaction and quick free next day delivery and the chain I bought is great quality so thank you
April 16, 2026
Reply from William May Jewellers
Hi Elaine,
Thank you for your wonderful review!
It is our ultimate goal to provide top quality jewellery and to hear you are so pleased is so heartwarming.
Your continued support and patronage inspire us to continually raise the bar and ensure that every interaction with us is nothing short of exceptional.
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
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