We continue to use Williams Electrical simply because of the excellent service and advice they offer. A new washing machine was fitted by two polite, friendly and efficient fellas yesterday, and every... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve used Williams Electrical many times because I know I will receive an excellent service From the customer service to the installation everything runs smoothly and efficiently I wouldn’t hesita... See more
I couldn’t be happier with the service I received. From the moment I made my enquiry, the staff were friendly, knowledgeable, and genuinely helpful. Lee, in particular, was outstanding. He took... See more
Company replied
Excellent service from start to finish. Day 1,ordered online had a phone call same day redelivery. delivered following day(Saturday) as per time slot. No extra charge for delivery as local. 2nd it... See more
Company replied
Company details
Written by the company
Williams Electrical, Woodseats, Sheffield offer comprehensive ranges from top brands such as Bosch, Neff, Siemens, Beko, Blomberg, Sony, LG, Samsung, Sebo, Dyson, Shark and many more!
Contact info
783-787 Chesterfield Road, S8 0SP, Sheffield, United Kingdom
- 0114 2554341
- sales@williams-electrical.co.uk
- www.williams-electrical.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Williams Electrical
Got a phone call minutes after placing…
Got a phone call minutes after placing the order to confirm delivery date, then another call the day before delivery to confirm firm the delivery time.
Washer delivered on time, old one removed, new one connected and tested. Reminded to register the product for the 5 year watt anti.
Faultless service.

Reply from Williams Electrical
Fantastic service once again from…
Fantastic service once again from everyone at williams from sales to fitting. Why go anywhere else with customer service like this ? (Shop local)

Reply from Williams Electrical
Amazing Staff
I ordered online and a staff member rang me the next day to arrange delivery that suited me. All staff that I interacted with were very friendly, polite and helpful.

Reply from Williams Electrical
Great customer service
Great customer service. Kept me updated with my delivery
Delivered in the time I was told
Will definitely use them again

Reply from Williams Electrical
Great company kept me informed of…
Great company kept me informed of delivery by phone and delivery guys brought my new fridge into house for me

Reply from Williams Electrical
Even though after paying for the item…
Even though after paying for the item and then getting info that the item was out of stock I got a quick refund.

Reply from Williams Electrical
Great price, great service
Great price, and service from a local family business.
Will definitely buy again from here, instead of using the big major stores, as long as the price is good!

Reply from Williams Electrical

Reply from Williams Electrical
Had the lads come and fit my new hob…
Had the lads come and fit my new hob and oven late yesterday such brilliant service from choosing my appliances with Karen in the showroom to it being installed-No fuss and no mess ,it’s my one stop shop for anything electrical. 👍

Reply from Williams Electrical

Reply from Williams Electrical
I hardly ever write reviews, but….
I hardly ever write reviews, but the exemplary service from Williams deserves mention.
I needed a washing machine quickly, and it was delivered and installed in a little over 24hrs. They couldn’t be more helpful, as well as professional and competent.
Superlative customer service.
And to cap it all, it was no more expensive than in large retail chain stores.
Very satisfied customer.

Reply from Williams Electrical
Excellent service and competitive price
Very quick response from the online chat to clarify the specification. Three days after placing the order to have our new Bosch dishwasher. Amazing service and competitive price!

Reply from Williams Electrical
Quick contact after ordering to…
Quick contact after ordering to organise delivery. Let us know delivery was running a bit late (really appreciated being kept in the loop). Installation was quick and effective. Would definitely recommend Williams.

Reply from Williams Electrical
brilliant
From first contact in the store the staff were friendly not pushy ,very helpful and knew there subject leaving you informed and happy to complete the purchase .then when the day for delivery and fitting the guys who came were friendly polite on time and efficient with no mess quick service and a pleasure to deal with.
a very satisfactory shopping experience back to good old fashioned service with a smile.

Reply from Williams Electrical
Great communication and service
Great communication and service.
The only place with this item in stock so am extremely happy! Thank you

Reply from Williams Electrical

Reply from Williams Electrical
Excellent customer service from Lee
Excellent customer service from Lee. He ordered a new washer ,arranged for delivery and fitting within 20 minutes of my phone call for help and it was close to shop closing time. They price match , are very knowledgeable and nothing is too much trouble for them to ensure the customer is supported 100%.
I have yet to experience the delivery etc . But I have every confidence that they will surpass all expectations .

Reply from Williams Electrical
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







