An excellent service all round. A special mention has to go to Debi in the showroom who spent valuable time in guiding us through our choice of products, ensuring that our chosen items would work for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our fitter recommended we try William Wilson for our new en-suite. We had always believed them to be a bit on the expensive side so were reluctant. Couldn't have been more wrong. Saved over £1,000... See more
Company replied
I ordered 2 bathrooms in July 2025 from Christine at William Wilson in Inverness. The process was excellent. Christine was a brilliant help in picking the bathrooms and ordering them. When it came to... See more
Company replied
Great service, great staff who take the worry out of refurbishing a bathroom
Company replied
Company details
- Bathroom Supply Store
- Building Materials Store
- Heating Equipment Supplier
- Plumbing Supply Store
- Shower Door Shop
- Tool Store
Written by the company
Established in 1900, William Wilson are one of Scotland’s leading suppliers of Plumbing, Heating and Bathroom supplies. With the acquisition of Highland Plumbing and Heating Supplies in Tain, William Wilson have a network of 22 branches, located across Scotland, each stocking plumbing, heating, bathroom and renewable products for trade customers. We have a passion to consistently provide a world class service to our customers as well as having the right products in the right place at the right time. In addition, William Wilson have a network of 18 bathroom showrooms throughout Scotland, each with eye catching displays to inspire all tastes and budgets. Every showroom provides customers with a one stop shop for all their new bathroom requirements along with sound, professional advice on how to create their dream bathroom. Each William Wilson showroom can provide a free computer aided bathroom design service. William Wilson are committed to supporting the governments drive to not only protect the environment, but also to conserve the earths dwindling supplies of fossil fuels - coal, gas and oil. For many years William Wilson have promoted, designed and supplied new technology in the heating industry. Products such as Solar Panels and Airsource Heatpumps are now commonly held within our stock profile. William Wilson are MCS accredited for the design of renewable energy heating systems.
Contact info
Henderson Road, IV1 1SR, Inverness, Scotland, United Kingdom
- 01463245502
An excellent service all round
An excellent service all round. A special mention has to go to Debi in the showroom who spent valuable time in guiding us through our choice of products, ensuring that our chosen items would work for us, and for keeping us so well informed throughout from ordering to delivery. You are a star, Debi - many thanks for all your expert help and assistance.
March 26, 2026
Unprompted review
Reply from William Wilson - Inverness
Hello Donald, thank you for such a positive review! Yes, Debi is a fabulous asset to us! We're very pleased you've taken the time to write and delighted we've been able to help you. Kind regards Dave Reid, Marketing Manager.
Great service
Great service, great staff who take the worry out of refurbishing a bathroom
March 25, 2026
Unprompted review
Reply from William Wilson - Inverness
Hi Frank, what a great review! Thank you. We have a strong team in Inverness and we're delighted to have been able to help you. Dave Reid, Marketing Manager.
I thankfully used William Wilson to…
I thankfully used William Wilson to help design, manage and source for my bathroom installation.
First impressions are everything and I wasn't disappointed.
Throughout the project Christine Hamilton was amazing. Making sure everything was looked at, considered and somehow stress free.
She has an excellent eye to detail, great for suggestions and as a guy it was very much appreciated.
Can't recommend her enough! 😊
J
November 3, 2025
Unprompted review
Amazing service from start to finish!
I ordered 2 bathrooms in July 2025 from Christine at William Wilson in Inverness. The process was excellent. Christine was a brilliant help in picking the bathrooms and ordering them. When it came to installation, Jason was fantastic at helping with the small bits and bobs that cropped up during the process. I would absolutely recommend them to anyone currently wondering where to buy their new bathrooms from. I am totally delighted with the end result.
November 13, 2025
Unprompted review
Reply from William Wilson - Inverness
Morning Lorna, what a fantastic review! Thank you so much for taking the time to reply. We are aware we have a very good team in Inverness and our Leadership Team will be made aware of your comments. Regards, Dave Reid Marketing Manager.
Customer Service *****
Support provided by Debbie from the initial enquiry, technical clarifications, delivery and after service was, and continues to be, exceptional.
September 2, 2025
Unprompted review
Reply from William Wilson - Inverness
Thank you for your five star review. We're absolutely delighted Debi was able to help you in such a comprehensive way! She is indeed one of our stars! Our senior management team will be informed of your comments. Kind regards, Dave Reid, Marketing Manager.
Help on hand for a big project
Supplying the sanitary and brassware for 3 en suite bathrooms, Jason, Christine and Debi have provided friendly, knowledgeable and sensible service and delivered what was ordered promptly. It’s made what could have been a hassle a pleasure and I look forward to it all being installed and in use.
June 7, 2025
Unprompted review
Reply from William Wilson - Inverness
Hi Sandra, three ensuite's would have been a daunting prospect! We're pleased to have lightened the load and taken some of the stress out of it for you! We have an excellent team in Inverness and we're delighted to have been able to help. Thanks for letting us know. Regards, Dave Reid, Marketing Manager.
Peter
Christine was very knowledgeable on the different products available, and was professional throughout the hole project.
May 7, 2025
Unprompted review
Excellent value & service
Our fitter recommended we try William Wilson for our new en-suite. We had always believed them to be a bit on the expensive side so were reluctant. Couldn't have been more wrong. Saved over £1,000 from a local competitor, everything was ordered, came in on time, was delivered to the door all with no issues. The materials used are all excellent quality. Certainly have no qualms about recommending them.
April 3, 2025
Unprompted review
Reply from William Wilson - Inverness
Good Morning Don, Thank you very much for your 5 Star review on Trustpilot. We're delighted to have been able to help you with your new bathroom. We're especially pleased to learn we have been competitive in our pricing. We do try to offer quality products at competitive prices and we believe we can offer something for every one. Thank you for your review and our senior management will be advised of your comments. Regards Dave Reid, Marketing Manager.
Debi is fantastic
Debi is fantastic, full of knowledge and experience, she is excellent at her job, is kind and very friendly. The service was 5☆☆☆☆☆, i wouldnt go any where else. Inverness store.
February 12, 2025
Unprompted review
Reply from William Wilson - Inverness
Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with Debi at our Inverness store. She truly is a star, and we’ll be sure to pass on your kind words. We appreciate your support and look forward to welcoming you back in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.