Window Nation Ltd Reviews 

128
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation team, noting that the fitters work efficiently, pay close attention to every detail, and leave the property exceptionally clean and tidy after finishing. People also emphasize the outstanding quality of the products, mentioning that the new windows and doors significantly improve home insulation, interior comfort, and overall visual appearance. However, some reviewers were not happy with unexpected pricing issues experienced during sales interactions. A few people additionally mentioned experiencing communication delays when waiting for their official project quotes or dealing with unexpected weather-related schedule changes.

What people talk about most

Service

Users describe positive interactions with service, highlighting the smooth installation process and... See more

Staff

Consumers find staff to be exceptionally professional and polite throughout the entire process. Reviewers... See more

Quality

Reviewers express great satisfaction regarding quality, highlighting that the products are well fitted and... See more

Product

Clients share satisfaction on product, highlighting the superior quality and brilliant appearance of the new... See more

Price

People report positive experiences with price, noting very fair rates and competitive quotes that align well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from the first consultation Window Nation Ltd were first rate . Friendly , knowledgable , trustworthy and absolutely no pressure sales . Our needs were discussed and the best solution foun... See more

Company replied

Rated 5 out of 5 stars

The whole process was very smooth, great customer service from beginning to end including aftercare. The fitting was a quick process, the men who came were professional and friendly, they cut and ins... See more

Company replied

Rated 5 out of 5 stars

I don’t usually leave reviews, but Window Nation UK genuinely impressed me. After getting a few quotes from other companies, they stood out for being straightforward and transparent about pricing.... See more

Company replied

Rated 5 out of 5 stars

From the first contact to the final fitting, Window Nation UK delivered a really positive experience. Communication was clear, the staff were friendly, and the whole process felt well organised. The... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Construction Contractor
  3. Conservatory Specialist
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

Double glazed windows and doors should offer aesthetically pleasing beauty that complements your home, with A+ energy efficiency along with security that forms a barrier to protect you and your family. We’re here to guide you through all the available choices, along with the sometimes-complicated options to help make buying double glazing products a pleasant and easy process. With 45+ years of combined experience from marketing to installations, Window Nation can offer you a professional service to help you select the best double glazing related products to meet your requirements. At Window Nation we are a Assure certified approved glazing installer, with an extensive list of accreditations to ensure a high-quality installation with great customer service for peace of mind. Also backed with a 10-year insurance backed guarantee with HIP. We supply double glazing products across the counties of England. We cover Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Lincolnshire, Norfolk, Northamptonshire, Nottinghamshire, Oxfordshire, Rutland and Suffolk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(128)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product; exceptional customer experience

We had a composite door and two windows supplied and fitted. The quote was fantastic, quality of products was excellent and overall customer experience was exceptional. The fitters were very friendly and professional. We were given every relevant paperwork and guarantee. Communication was effective. I would definitely recommend windownation. As a matter of fact, I would be using them again for patio doors. The hallway and entire house is very warm and draught free following the installation.

February 29, 2024
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Good afternoon Mr Awoyele
Thank you for your review, we appreciate the feedback and we look forward to doing further projects in the future

Window nation

Rated 5 out of 5 stars

Beautiful door Wonderful service

We had our door fitted yesterday, the fitter arrived promptly and worked efficiently. The finishing is zen! He was professional and so was from lead to quote. We are very happy with the service and door provided. I highly recommend Windownationuk. Definitely delivered more than promised.

March 18, 2024
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Vikki
Thank you for your wonderful review. We are glad your service and product from us exceeded all your expectations and we look forward to serving you in the future

Rated 4 out of 5 stars

Windownationuk

Found Windownationuk to be helpful and provided an friendly and helpful service from inquiry through to the final efficient, clean, tidy and extremely good installation.

February 26, 2024
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you for this review. Another happy customer

Rated 1 out of 5 stars

High pressure to sign up on the night

may well have gone ahead with these windows but found the high pressure sales man just too much. He's still here!! we've told him that we will NOT make a decision tonight. he will not leave. I thought these tactics were long gone, but apparently not. So unless you willing to make a decisions on the spot do not invite them into your house :( Thankfully he has now left

February 15, 2024
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Good evening Andrea
First of all let me apologise for the experience you have received from us.

As a company we frown upon the old fashioned “not leave til you sign” mentality. We do make offers and as a sales company we explain the benefits of taking the deal to
A. Bring plans forward and
B. Save some money for yourself

I am sorry that you feel the salesman has tried to pressure you as we do not encourage or condone this and again it is not company policy to let this happen.

We offer products at a great value price and have many hundreds of satisfied customers.

Regards

Window nation Ltd

Rated 5 out of 5 stars

Brilliant job!

After having suffered some really bad experiences with three double glazing companies who were trying hard to rip me off then I came across Window Nation. Everyone I dealt with was honest and reasonable. We agreed a very fair price for five new windows and a front door. These have now been fitted and they look amazing beautiful and great quality 🤩

January 5, 2024
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you for this great review.
When we leave customers as happy as you we are happy too

We are happy that the experience with us was a great one. Thank you

Rated 5 out of 5 stars

From the very 1st phone call I detected…

From the very 1st phone call I detected professionalism.
Followed by there Engineer coming to my Home and explaining everything very clearly.
Furthermore listening to exactly what the customer IE me was looking for.
Within 24hr I had my Price via phone call so I did the booking.
A few weeks later the Fitters turned up and fitted the Windows.
No mess.,No quibble everything covered up with Dust sheets and even
Wiped the Kitchen floor tiles down afterwards.
Attention to detail and finally walked me through the Works and made sure I was happy and indeed I was.
So credit where credit is due.
Great Job Guy and thank you.
Kind regards
Peter Reichel.

December 4, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Mr Reichel

Thank you for your great review. Customer satisfaction is our number 1 priority and we are glad we exceeded your expectations on this occasion.

Window nation Ltd

Rated 5 out of 5 stars

Very Impressed!

George was fantastic. He turned up well on time and did an amazing job. Love my new windows and happy with the price! I would definitely recommend to others.

November 24, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Good evening

Thank you for your review and hope if we can be of help in future that we will be your first point of call

Window nation Ltd

Rated 5 out of 5 stars

This is my 2nd time using these guys

This is my 2nd time using these guys. First was for the front windows, and recently the rear. Prices were where they needed to be on both occasions and timescales where kept to.

We where more than happy with the overall service and most importantly the fished job and workmanship which was faultless.

Would recommended this company to anyone who wishes to avoid your stereotypical rogue window company

October 14, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you for the review and thank you for your continued loyalty. It is very much appreciated

Rated 5 out of 5 stars

I’m so pleased with my new windows and…

I’m so pleased with my new windows and doors and the amazing service from Window Nation. The sales guys and surveyors were so professional and George the fitter was very tidy, everything is just perfect.

October 27, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you Lynda for the great feedback. It was a pleasure to work on your project and we are pleased we have made you happy with the end result

Regards
Window nation Ltd

Rated 5 out of 5 stars

Great Windows and Service

Superb from start to finish. The company was professional, helpful, and met all deadlines that were set out in the quoting stage. Really pleased with the quality and installation of my new windows. Would definitely recommend Window Nation.

October 24, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

We appreciate your review and hope we can be of service in the future

Rated 5 out of 5 stars

Great service from start to finish

I cannot recommend this company enough. They were excellent from start to finish. They replaced 7 windows and 2 doors and have really transformed my home.
Thank you

October 24, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Matthew

Thank you for your review we appreciate it and we are pleased that the job was done up to our expectations and yours

Window Nation Ltd

Rated 5 out of 5 stars

5 star 🌟

What can I say? Amazing service from start to finish hassle free from survey to price and installation. Would recommend 💯

October 20, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Phil

We appreciate your review and are glad that you are enjoying your new windows and doors.

We are glad that your experience with us was so positive

Best regards

Window nation Ltd

Rated 1 out of 5 stars

We would have probably gone with this…

We would have probably gone with this company as impressed with quality of windows and fair price. However the salesman used extremely aggressive and pressurised sales tactics arguing with us, saying we had agreed to go ahead if he got to the price he quoted. We had to ask him to leave at which point he said we were rude !!! Awful sales tactics !!

October 4, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Good evening

Sorry for the delay in responding to your review
We are sorry that you felt our sales guy was aggressive and rude as we know that is not our company policy for our staff to behave like that.

We do have excellent products and installation staff and we are proud of our work and have many hundreds of satisfied customers.

If we can be of any help with your double glazing needs in the future please do not hesitate to contact us. We promise there is no pressure selling

Regards

Window Nation Ltd

Rated 5 out of 5 stars

Excellent service

Great service from start to finish , very helpful. The fitter turned up on time and was very professional and polite. He completed 9 windows in extreme heat with professional work efficiency. Left no mess or trace of attending the property. Great customer service and we got exactly what we asked for. Great value for money. Would highly recommend this company.

September 8, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you so much for your great review. It is much appreciated

Window nation Ltd

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. I've had 4 windows and guttering done at the front of my property by Shaun and Matt. They were very professional and pleasant to be around and done a great Job. Mrs Jones

August 18, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Margaret

Thank you for your comments and review. We appreciate every person that takes time to do this and are really glad we made you happy

Regards

Window nation Ltd

Rated 5 out of 5 stars

Door panels

Chris who came and fitted our new panels for our front door was very polite and friendly and helpful got the job done with no problems highly recommended

August 8, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you Emma
I’m glad you had a great experience with our company

Regards

Window nation Ltd

Rated 5 out of 5 stars

Excellent Service

Placed the order with Martin Upton. He was excellent in helping me with correct product & sizes I needed. I had my windows within the time scale that was promised. The customer service was excellent. The cost great in my price budget. Delivery service to my door great.

July 25, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Thank you Denver for your continued support for us and we look forward to serving you again in your next project

Window nation Ltd

Rated 5 out of 5 stars

Ask for George! Great service. Right from the start the procedure was…

Right from the start the procedure was simple and organised. Great quality and good prices. George was our fitter, and I can highly recommend him. Ten windows and a patio door, you’d never know he’d been here! So tidy and precise.

July 20, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi Mrs Irwin

Thank you for your great review. It’s much appreciated

Window nation Ltd

Rated 5 out of 5 stars

Fantastic from start to finish.

Fantastic from start to finish.. very professional and efficient service.
Extremely pleased with our window and 2 doors, top quality products and 5* service throughout
Thanks again to the whole team 😁

July 14, 2023
Unprompted review
Window Nation Ltd logo

Reply from Window Nation Ltd

Hi mr and mrs Davison

Thank you for your great review, it is so appreciated as we like to see happy customers and a job well done

Regards

Window nation

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