Wingman Of The Road Reviews 610

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly highlighting the robust materials and superior craftsmanship of the tents. Many consumers found the ordering process easy and the user experience positive, often noting the comfort and ease of setting up and taking down their purchases. However, some people mentioned issues with delivery services, including difficulties with tracking orders. Additionally, a few customers were not happy with the transparency regarding certain product information, feeling that it was not clearly disclosed on the website.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the robust construction,... See more

Quality

Reviewers mention positive feedback about quality. Many customers highlight the excellent material and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping, with some... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the setup easy and fast, with... See more

Order

Users describe ambiguous interactions with order. Many customers found the online ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordering the tent is easy and delivery quick. Undoubtedly excellent quality material and finish. Trial put up & take downs were under 5 minutes. Practice will make that quicker too. Not tested 'in t... See more

Company replied

Rated 5 out of 5 stars

So I am planning a solo bike trip in May 2026 from Cornwall to complete the NC500 in Scotland. I wanted a high quality tent and having did a bit of research I came across wingman. I order the goose... See more

Company replied

Rated 5 out of 5 stars

Received my goose and chair after a little delay due to the chairs being ouf of stock, but was kept informed by good honest communication via email. The quality of the tent and chair is superb, is ver... See more

Company replied

Rated 5 out of 5 stars

Purchased Wingman of the Road tent prior to my Road trip to Prague. Great tent, comfy and really quick to put up and take down. Perfect for a Road trip. Although I will supplement the included sleepin... See more


Company details

  1. Motorcycle Shop
  2. Camping Store
  3. Motorcycle Equipment and Accessories Store

Written by the company

Goose is your 'Wingman of the Road'. An all-in-one camping system designed for by bikers for bikers. Canvas tent, foam mattress, sleeping bag all included in one neat package to attach to your back seat or luggage rack. We also make a larger model called the Toucan which is suitable for 2up camping or someone wanting a bit more space. To complete the motorcycle camping experience, we produce a few other essentials for life on the road.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

waste of money. do not buy.

got this thing as a christmas present. The tent is huge, bulky and heavy. the lenth of a rolled up toucan out of the box is 29.5 inches which is definitely not 65cm, much larger than advertised. on my bike it looks like i just bought a mattress in ikea. (i have an Indian Roadmaster, btw. which is a pretty big motorcycle). Unfortunately my wife ordered it a couple of months ago so i can't return it, because, if i got it right, this company have ridiculously short returning period. whatever. this tent is unusable for me, as i regularly do long-haul rides ( like 800 miles a day) with a passenger, and i cant affofd having a tent larger in volume than all my staff altogether.
If you need some compact decision for motorcycle camping, just keep in mind that Toucan is simply not it.

December 25, 2023
Unprompted review
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Reply from Wingman Of The Road

Hi Krill,

This is the first time we’ve heard from you. If you sent us an email earlier we would have been happy to help or organise a return. As your review is unverified I have no details for you but you say you’ve had your order a couple of months.

I’m sorry to hear you’re not happy with your purchase. If you did buy directly from us, The box itself is 74cm so I don’t know how the rolled up toucan could possibly arrive larger than this.

However, each time you roll the system up the dimensions will change. When the system first arrives all the materials are new. The canvas is stiff (it’s heavy duty 420g canvas) so over time and a little use the materials soften and you can achieve a much tighter roll. The dimensions on the site are an average. (Customers get it smaller or larger as it depends how tightly you roll it)

Having said this we are not for everyone we never claim to be the lightest system out there that’s not what we focus on, there’s plenty of plastic tents out there that fit that bill.

As I said if you would have contacted us before I could have helped you.

I hope when you do get to go out camping with our system, you can see the advantages and end up enjoying it.

All the best,

Tim

Rated 3 out of 5 stars

I haven’t the tent

I haven’t the tent. Only parts. Good feed back from customer service and they’re sending my tent. No Christmas presents for me 😬

December 6, 2023
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Reply from Wingman Of The Road

Hi Ronny. When you informed us of the mistake that occurred with us sending the incorrect item to you we responded in under 30 minutes and had the right item on route to you the next working day. The tent will be with you very soon and you’ll have some spare poles for free as backups. I’m sorry for the human error that occurred and for any inconvenience this may have caused you. We always want our customers to be happy and we have done everything we can as quickly as we could to put this right for you. It’s a shame this has caused you to give us just 3 stars. Hopefully once you try out your toucan you will be fully satisfied. All the best and thanks again for your patience.

Rated 5 out of 5 stars

Excellent product

Great customer service, i had questions and the reply emails were fast and helpful, tent quality is great and design suits me, takes a few minutes to setup but its getting easier and faster, i love the idea of sleeping bag and mattress in one but think the sleeping bag should have a dual zipper so can accessed from either side, another issue I have found is the pole and peg/rope pocket can be hard to get items out when jammed in the end for thick armed people, I will be modifying it with some Velcro along the long side to assist with this issue. Freight was very fast from UK to Perth(Australia) but Australia post let it down on the delivery up north. Only a few days late but no tracking (once handed over from dhl) which made it painful.
Overall, very happy with the Goose and will be referring to other riders.

December 14, 2023
Unprompted review
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Reply from Wingman Of The Road

Glad you are pleased with it Mr Mogg. The Goose has access from one side but you can flip the mattress to whichever side you wish to enter/exit the tent from depending on how you configure the setup at that time. The toucan has a duel access zip so can be entered/exited from both sides. We will however keep your feedback in mind. I hope you have lots of fun trips ahead buddy. All the best!

Rated 5 out of 5 stars

I had been humming and hawing after a…

I had been humming and hawing after a wingman tent for three years and finally pulled the trigger.
I am glad I did - set up next to the Pacific ocean on a very chilly day in late November and had one of the most comfortable experiences camping in my life. The tenant kept me warm and dry and that is a hard thing to do given the location. Great tent, met lots of people asking about it as it has such a unique style.

November 14, 2023
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Reply from Wingman Of The Road

Wow Robert! Sounds like you really put it to the test. Glad to hear you are happy with your new setup. If you have any photos please send us a few so we can see where the road took you. Thanks very much for the kind feedback. All the best!

Rated 5 out of 5 stars

It’s amazing

It fits my bike relly well and it’s easy to Install less then 10 min

November 3, 2023
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Reply from Wingman Of The Road

Thanks Daniel. Hope you are able to enjoy some fun trips next year. All the best

Rated 5 out of 5 stars

First night I tried this tent out was…

First night I tried this tent out was in November, it was windy and rained on and off all night. I was perfectly dry and snug in this tent. I wasn't sure about the sleeping bag as it seemed thin so I had a blanket as well but got too hot. The foam mattress it comes with does a lot to insulate you from the ground.

Overall great quality that I am very happy with, I just need to practice rolling it back up.

November 18, 2023
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Reply from Wingman Of The Road

Thanks very much for the feedback Helen. I’m glad you had a good first experience. The first of many I hope! We have some good rolling tips so drop us an email if you like and we’ll share our tips to get a nice tight roll. All the best

Rated 5 out of 5 stars

Friendly and professional fellow bikers

Product quality 10/10 as always with Wingman of the road. The customer service is always friendly and professional. Feel like you're speaking to fellow bikers rather than someone running a business which makes a change in this day and age. Would always recommend to anyone

October 18, 2023
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Reply from Wingman Of The Road

Thanks very much Tom. Your kind words are really appreciated. Happy camping buddy!

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
Had a great experience emailing with support staff to answer all my questions. Purchasing was easy. I ordered more than one item. Everything showed up promptly and exactly as described. The Toucan tent was what I had hoped it would be. A little snug for both my wife and I (though I'm on the wider side of the scale.) Very well built, easy to setup and comfortable for road trips.

February 20, 2023
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Reply from Wingman Of The Road

Thanks very much Zak. Glad you are pleased with it. Hope you manage to enjoy some fun trips away with it. All the best and thanks for the review.

Rated 5 out of 5 stars

Fantastic tent and sleeping bag setup

Just came back from an 11-day motorcycle camping trip. It rained on the fourth day and I stayed dry. Really easy to assemble and disassemble once you get the hang of it. High quality materials, really thoughtful design with the various hooks and pockets on the interior and exterior. No complaints.

I will note that what the website says about it being a three-season sleeping bag is true - I wouldn't sleep in this in below-freezing weather.

August 24, 2023
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Reply from Wingman Of The Road

Thanks very much Dara. Glad to hear you had a good first trip away with it. The first of many I hope! Yes, if you’re going to be camping in colder conditions we recommend using a winter liner for the bag. It can just roll up in the tent so you won’t even know it’s there. All the best!

Rated 5 out of 5 stars

The swag is of top quality and I am…

The swag is of top quality and I am sure will give me years of good, dependable service. Plus, I was very impressed with the prompt delivery all the way to Australia. Thanks Wingman.

September 15, 2023
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Reply from Wingman Of The Road

Thanks very much Michael. Do stay in touch as we’d love to see some adventure pics from the lucky country 👍🏻

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, great quality of product. Used it for 3 nights on its maiden voyage and did amazing, star gazing out of it is awesome. I have a badish back so she is a lil hard but think that is something I can upgrade myself.

September 12, 2023
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Reply from Wingman Of The Road

Thanks very much Mason. Glad to hear you were able to enjoy a nice trip away so soon after receiving your tent. If you suffer with a bad back you could try add a self inflating matt underneath the foam mattress. Especially if you are setting up on hard ground. Wishing you all the best buddy!

Rated 5 out of 5 stars

Great product

Great product. Not cheap but seems well worth the money. Arrived on time and complete. Ordered the Toucan since I’m a little over six feet tall. Plenty of room for me. Easy to set up and it was completely waterproof in a light rain. Will be using for a three day trip in October so I will update when I return and have a couple of nights in the tent.

September 7, 2023
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Reply from Wingman Of The Road

Thanks very much David. Have a great trip!

Rated 4 out of 5 stars

It’s an amazing product

It’s an amazing product, I love it 🤩
I did a 3 days trip sleeping on my tent. And I never have that quality of sleep wit other tent and inflatable bed.
And the tent is just so nice when is setup with the 🏍️

September 2, 2023
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Reply from Wingman Of The Road

Thanks very much Kevin. Glad you are happy with it 👍🏻

Rated 5 out of 5 stars

The product (Iceman

The product (Iceman, along with their other items) lives up to promise.
Is thought out in its design & use before being sold.
Customer service is excellent.
I have emailed them & spoken several times.
Great company!

September 2, 2023
Wingman Of The Road logo

Reply from Wingman Of The Road

Thanks very much Scott. Happy camping buddy!

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