This is NOT a legitimate company. These UnwiseGuys are lads sitting at home in their bedrooms ripping off elderly people.
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See what reviewers are saying
now I am retired and trying to save money on checking my bank account I discovered I had paide wise guys 3 payments of £12.90 unknown to me, after finding who they were I cancelled the direct debit &... See more
I have been with WISE GUYS since 2016 and I cannot recommend them highly enough. The staff, whoever you speak to, are just brilliant. Not only extremely knowledgeable, but also very patient and polite... See more
My mum's phone because it was being plagued with pop ups and dodgy apps after she downloaded a blood pressure monitor app advertised on Facebook, rendering it unusable. I wasn't able to delete them so... See more
Company details
Information provided by various external sources
Looking after you, not just your device. No limits, no fuss, no problem. We've got your back.
Contact info
Terrace Road 4, BH2 5EL, Bournemouth, United Kingdom
- www.wiseguys.co.uk
3.4
Average
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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i am very happy with the service
i am very happy with the service . The staff are very helpful
May 23, 2018
Unprompted review
very good explained clearly and helpful
May 15, 2018
Unprompted review
I can definitely recommend the Wiseguys…
I can definitely recommend the Wiseguys and they have definitely saved me money this time around.
May 11, 2018
Unprompted review
Printer issues resolved
After a frustrating start to the day with my printer not working it was left in to the hands of Harry, my super champ! All my issues today are resolved.
May 7, 2018
Unprompted review
I am extremely happy with the service
I am extremely happy with the service. I would recommend this service and the problems that I experienced were completely dealt with.
April 30, 2018
Unprompted review
Excellent help with what seemed to be…
Excellent help with what seemed to be quite complex issues. Good communication and friendly service. Couldn't ask for better.
April 24, 2018
Unprompted review
Really good and friendly service.Able…
Really good and friendly service.Able to cope with technophobes like me! Would recommend Wise Guys for keeping your computer well maintained. Thanks!
April 18, 2018
Unprompted review
Fantastic service very competent…
Fantastic service very competent people, very easy to work with and will always recommend them
April 16, 2018
Unprompted review
had a cleanup on my computer which was…
had a cleanup on my computer which was so easy handled by a very friendly guy on the other end of the phone who kept me update while it was on going. excellent quick and easy
April 11, 2018
Unprompted review
Just called by Ellie on ext 222
Just called by Ellie on ext 222, who told me that I was currently paying £10pm for cover and that she wanted to reduce it to about £8, she then wanted my bank details. From reading the comments on this site it seems this is a genuine offer to set up new cover, but I have to say
it sounds like a scam !
March 8, 2018
Unprompted review
Reply from WiseGuys
Good afternoon Sue,
Thank you for taking the time to leave feedback. I am sorry you feel that the call to you was a scam, it certainly is not.
Our agent should have asked if you were paying for a service plan or insurance on any of your computers or laptops. If your response was yes we would have looked to offer you a better deal.
If you’d like, we can review this matter. Please email, hello@wiseguys.co.uk and we can look into this case for you.
If you have any questions, please don’t hesitate to contact us, or just reply to this message.
We are sorry for any inconvenience caused.
Kind Regards
Dan
Customer Services
Top notch
I have had to speak to Harry three times and have had nothing but complete and total satisfaction and would recommend Wiseguys to anybody who has problems!
February 28, 2018
Unprompted review
I think you are excellent at what you…
I think you are excellent at what you do because I've had a problem with my computer for a couple of days and it's been sorted out at last. I am so pleased that I chose the Wiseguys to do it. They have done an excellent job.
February 22, 2018
Unprompted review
I am writing this review to thank Harry …
I am writing this review to thank Harry for all his help, he was very good and understanding as I am not the best to understand the I.T. world, he answered all my questions without losing his cool and talked me through everything that I had problems with. He was professional and courteous, a credit to your company.
thank you
all the very best,
Phil.
February 6, 2018
Unprompted review
simple to use with time out to go …
simple to use with time out to go shopping . Excellent allround service
January 26, 2018
Unprompted review
Unsolicited telephone call from PC …
Unsolicited telephone call from PC Protect telling me my £10 protection was expiring and they were going to help me renew. Advised I had never had protection on any product and cut them off.
Called the number back 0203 011 2139 and it takes you to wiseguys.....
Work on recommendation not misrepresentation!
January 22, 2018
Unprompted review
Reply from WiseGuys
Good afternoon Justin,
Thank you for leaving us feedback on this.
We would like to look into this matter as we don’t have any information on when any current plan is expiring. Our agent would have called to discuss going on to a protection plan with our company. At the start of the call they ask whether you have a plan currently. If you do we look to provide you with a better deal, if you don’t we discuss how our plan may benefit you.
If possible, could you please send your contact details to, hello@wiseguys.co.uk. I’d like our Complaints team to review this. I can assure you no attempt will be made to sell you any services during this call.
Thank you in advance
WiseGuys
Spoke to this guys in December 17
Spoke to this guys in December 17. Used them for the first time Today . Wonderful guys call Jamie spent several long hour fixing my computer. Very professional and patient. So glad i have these guys now as i have been ripped off in the past.
January 18, 2018
Unprompted review
Having been burnt before was very …
Having been burnt before was very unsure. Turned out to be much simplier and very transparent, which reasured me.
January 18, 2018
Unprompted review
i have found this service excellent …
i have found this service excellent very friendly staff nothing too much trouble very knowledgeable in all aspects of the computer world
January 17, 2018
Unprompted review
Jamie from WiseGuys has assisted me on …
Jamie from WiseGuys has assisted me on several occasions and successfully 'sorted' my computer out again, well done and thank you Jamie. Regards John.
January 16, 2018
Unprompted review
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