wisermerchant.com Reviews 118

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the efficient delivery service and appreciate finding products at reasonable prices. Many reviewers highlight the quick shipping and the good condition in which items arrive, often noting that the prices were the best they could find. However, some people were dissatisfied with the response time, reporting issues with unanswered voicemails and a lack of communication regarding order changes or delays. There were also instances where customers received incorrect products or quantities, or experienced significant delays in receiving their orders, or significant issues with order delivery.

What people talk about most

Product

People report ambiguous experiences with product. While many consumers praise the excellent selection, good... See more

Order

Reviewers mention ambiguous feedback about order. While some customers praise the ease of ordering, fast... See more

Delivery service

Customers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Price

Clients share positive opinions on price. Many reviewers praise the low and reasonable prices, often... See more

Response time

Users describe negative interactions with response times, consistently reporting a lack of communication.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

the order got here in a timely fashion but, unfortunately of the 3 items ordered, I only received two. The receipt implies they the three items ordered so a mistake must have been made at the sellers... See more

Rated 3 out of 5 stars

Ordered quantity of 6 but only delivered quantity of 1. No reason why given just issued a refund for difference. Just the hassle of notifying wisermerchant then providing proof of delivery.

Rated 5 out of 5 stars

I fell in love with this Yardley Lavender hand soap when I first found it in my local discount closeout store but they quickly sold out by the time I came back for more So, I started searching the int... See more


Company details

  1. Health and Beauty Shop
  2. Vitamin and Supplements Store
  3. Wellness Center

Written by the company

wisermerchant An e-commerce health and beauty store offers a convenient and accessible platform for customers to explore and purchase a wide range of health, wellness, and beauty products from the comfort of their homes.


Contact info

3.4

Average

TrustScore 3.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Service That Speaks Volumes

Your service AND your earlier than expected delivery made for a terrific first-time experience. The multiple-unit order of this product was very important; I depend on this product due to a certain health condition. I am no longer able to drive an automobile and the store within walking distance is unreliable as to having this product on hand, sometimes for weeks at a time. So, THANK YOU “WISERMERCHANT”!!! Your company and your staff came to the rescue!

November 24, 2025
Rated 1 out of 5 stars

I ordered an item from this company on…

I ordered an item from this company on October 22. When I received the item it was not the item that I ordered from their website. I immediately contacted Wisermerchant by email about the issue. They apologized for the error and said that they would send a prepaid shipping label for me to return the wrong item shipped. Today is November 8 and I still haven't received the label so that I'm able to return the item and receive a full refund. I don't recommend buying from this company.

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

They sent me the wrong items

They sent me the wrong items. I can't get anyone to talk to me about returning it. I have called,emailed and still no reply. This been going on for 3 weeks now. Sorry company very unprofessional.

October 12, 2025
Rated 5 out of 5 stars

Happy with my purchase

Product was as pictured, packaged well and at a good price. Arrival was longer than expected but likely due to relatively low shipping cost and destination not on the mainland. I would order from them again.

October 13, 2025
Rated 1 out of 5 stars

I haven't received my order

I haven't received my order. I left a voicemail but got no response.
I ordered my Clubman powder on October 11th. Haven't heard a word.
Maybe you can update the status or cancel the order. #7804. John P.

October 11, 2025

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