Withlocals Reviews 1,777

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and ability to tailor experiences, making every interaction pleasant and informative. People frequently highlight the excellent service, noting the comfortable transportation, well-planned itineraries, and the discovery of hidden gems. Reviewers are particularly impressed with the booking process, describing it as easy and quick. The quality of the products and experiences offered, such as food tours and city explorations, is also highly commended, with many appreciating the authentic local insights and cultural context provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise guides for being... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the insightful and immersive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the personalized and... See more

Product

Customers had positive experiences with product offerings, highlighting the abundance and variety of local... See more

Booking process

Clients share positive opinions on the booking process. Many customers found the booking experience easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hajer was an excellent, friendly & knowledgeable guide. I’m so happy to have spent a wonderful day with her. Great communication prior to the pick up, lovely comfortable car & a relaxed vibe. I got to... See more

Rated 5 out of 5 stars

This was our first food tasting tour so wasn’t sure what to expect. We were very happy we made the decision. Clara was excellent in pointing us to the best places for traditional foods. She also provi... See more

Rated 5 out of 5 stars

Giada was wonderful. She knew all the fun local spots, she blended history with cuisine and a truly unique view into Venice past and present through food. She accommodated our dietary restrictions and... See more

Rated 5 out of 5 stars

We booked time with Bartek, who was wonderful. His knowledge about the Old Town and the Jewish Quarter in Kraków was very impressive. He was also very understanding about my Dad being hard of hearing... See more


Company details

  1. Sightseeing Tour Agency
  2. Cultural Tours Provider
  3. Travel Agency
  4. Travel Aggregator

Written by the company

Withlocals connects curious travelers with local hosts for private, personalized travel experiences around the world. Instead of generic tours, we focus on real connections. Think local food, hidden neighborhoods, cultural stories, and the kind of moments you only get when someone shows you their own city. Our platform brings together thousands of carefully selected local hosts, from chefs and historians to artists and everyday locals who know their city inside out. Each experience is hosted by a real person who designs it themselves, based on their passions and expertise. That means no scripts, no crowds, and no one-size-fits-all itineraries. We believe travel is at its best when it benefits everyone involved. Travelers get deeper, more meaningful experiences. Locals earn a fair income by sharing what they love. Cities benefit from tourism that is more balanced, personal, and respectful of local life. From private food tours and cultural walks to family-friendly activities and tailored day trips, Withlocals helps travelers explore destinations in a more authentic and responsible way. Our customer support team is always on hand, and we continuously improve the platform based on feedback from both travelers and hosts. Withlocals exists to make travel more human. Less sightseeing, more seeing people.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Foodtour Kadikoy Istanbul

It was a fantastic food tour through Kadikoy (Istanbul). Our tour guide, Ayse, is very knowledgeable, not only about the food but also about the history of Turkey. She shared many interesting facts you wouldn't otherwise hear. A tip is to do this tour at the beginning of your stay in Istanbul! In short, we thoroughly enjoyed it!!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Historical Tour of Sultanahmet

Our morning tour of the main sights of Sultanahmet, Istanbul, was with Latife, Dilek’s colleague with WithLocals. We were interested in the history behind the buildings and areas we visited, including the Hagia Sophia Grand Mosque, the Blue Mosque and the Basilica Cistern. Latife is intelligent, highly educated and incredibly knowledgeable about not only the particular sites we saw but also about the relevant history of Constantinople and Istanbul and Turkey, going back two thousand years. We booked three hours, but Latife stayed with us for over 4. Her English was perfect, she was funny, engaging, listened well. My wife and I could not have been more pleased to have had her as our guide and introduction to this fascinating city.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

We took the hidden gems of Paris tour…

We took the hidden gems of Paris tour with Anna on April 17th. Anna totally customized our tour to a list of places that my husband wanted to visit. She shared many facts and lots of history throughout the day and even surprised us with a sweet treat from a pastry shop. Anna is warm, friendly and delightful. Thank you for a great day!!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Gautam was an amazing local guide

Gautam was an amazing local guide. We could not have wished for a more informative and kind person to share the delights of Mumbai. Together with Gautam we crafted an immersive tour of Mumbai which included a person tour of the blue laundry and the slum areas - we were able to see the inner workings of both, plus much more including a local train journey and spice markets (my favourite). My wife and I would highly recommend Gautam. His English language was first class.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience!!

Our group had the best time with Sebastian!! We learned, not only about the food but so much about the history of Gaudi and the city of Barcelona! And we left feeling like we had made a forever friend!! He was just so authentic and fun! Highly recommend booking “with locals”! We will!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Found a brilliant guide for a private…

Found a brilliant guide for a private school group tour at quite late notice. Great to be able to read about the actual guide you will have.

Just so grateful that we hooked up with Viktorija. We were a school group of 13 pupils, and we booked a private tour at reasonable rates. Our tour was 9-11am on a Sunday morning. Vilnius town centre was deserted - it felt like ours alone to explore. Victorija gave us an incredible overview of the history of both the city and the country. She was also flexible - including a trip up Gediminas Hill at the the last moment, and being sensitive to the needs of some of our pupils with Jewish heritage when describing and sensitively including aspects of the history of the ghetto. This tour was the highlight of our trip through Eastern Europe. I cannot give a higher recommendation.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Food Tour in Guadalajara

We had so much fun with Maya when visiting Guadalajara on a food tour. We were lucky she could take us on the tour with short notice. Easy to communicate ahead of the tour. We tried so many fun local foods and drinks. We appreciated her sharing the culture of the city and Mexico generally. Highly recommend!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful couples trip to Bruges

We just returned from a wonderful couples trip. We had Xavier for two tours while we were in Bruges. A city tour as well as a beer tour. Both were fantastic. Xavier truly enjoys sharing his city with people, We learned soo much of the history of Bruges. It's one on my favorite cities in Europe. He gave us a lot of great recommendations on places to eat. The beer tour was equally fantastic. We learned too much about the art of beer and the different kinds. I would highly recommend Xavier for any tour.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great gastronomic experience in Cairo!

We spent a fantastic time with Youssef!! He took us around unconventional spots on our gastronomic tour until we could eat anything else!!! All local genuine places walking around the city quietly. Youssef gave us also a lot of explanation about everyday life in Cairo. We will definitely repeat once we will come back to the city.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Grateful for the opportunities and support


As a host from Ho Chi Minh City, I am truly grateful to grow with Withlocals.

When I started, there was no idea where it would go from there. Nevertheless, it helped me to become acquainted with various travelers, to share my culture, and to build something that I truly love in life into my job. I appreciate it very much.

The main thing that I value about Withlocals is the trust we receive as hosts. We are not told what to do and how to conduct the tours. This is what makes us unique in our work and attracts guests to it. Each visit to the city becomes unique, like meeting another person rather than doing business.

It can happen little things, such as conversations with guests, sharing interesting stories or dishes, or wandering along the streets of Ho Chi Minh City. These are quite simple situations. However, only through Withlocals they become real.

For this reason, I am really grateful for my work.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING tour! GREAT value!

The Latin Quarter walking tour we had with Gelsomina was one of the best experiences we had during our weeklong visit to Paris. She was very knowledgeable, had a gentle, easy-going manner, and willingly answered all the questions we had. Further, she was extremely accommodating with regards to some of the special requests we had for seeing certain locations, and easily modified her "standard" tour in a seamless manner in response to those requests. As a result of this tour, we not only had a better understanding of the history of The Latin Quarter, but also insight into how life is now lived in this area of Paris. Truly a delightful and fulfilling experience for our group, with a top notch guide! We could not have been happier with this tour, and HIGHLY RECOMMEND her services as a GREAT value for the money!!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

A tour of District 6 and Cape Town City…

A tour of District 6 and Cape Town City Center with Gilbert. We had a wonderful day with Gilbert, who not only showed us the many facets of his city but also what makes its people special. He told us about the past and present and took us to places we would never have seen without him. Thank you, Gilbert, also for every little refreshment and the treats on this hot day. It was fantastic, and we highly recommend a tour with Gilbert.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Eamon is a real local who really knows…

Eamon is a real local who really knows the history of Ireland and Dublin. We spent 3 hours with him traveling around Dublin on foot. This detail was heavy on fun and even heavier on historical details. He even reached out to us prior to the tour to find out about our family name so he could give perspective on where our family came from. Also, he knew our schedule outside of his tour, so he knew where we had to be after his tour. This made the tour extremely personal and detailed. I highly suggest booking a tour with Eamon.

April 7, 2026
Unprompted review
Rated 1 out of 5 stars

NOT a magical night in Amsterdam

Booked a magical night n Amsterdam. Picking Joe. Joe was only available on Sunday. Joe then passed it on to his colleague. Rescheduled for Saturday night. Just arrived in Amsterdam. Trip was for tonight. Just notified it has been cancelled. Would NOT recommend using this company. No explanation. No apology. Very unprofessional.

April 11, 2026
Unprompted review
Withlocals logo

Reply from Withlocals

Hi Gwen,

Thank you for sharing your feedback. We’re truly sorry that your tour was canceled on such short notice. A last-minute cancellation after your plans had already been changed is not the experience we want for our guests, and we apologize for the inconvenience caused as well as the lack of clear communication.

Your refund has already been arranged. While refunds are typically processed within three working days, the exact timing may vary depending on your bank provider. We’ve also reached out to you by email to follow up directly. Please feel free to reply to us there if there is anything further we can assist you with.

Thank you for your patience, and we hope to have the opportunity to welcome you again in the future.

Kind regards,
The Withlocals Team

Rated 5 out of 5 stars

Excellent tour to the DMZ with Rossi

We had en excellent tour to the DMZ and Gamaksan Suspension Bridge together with Rossi. It was raining but Rossi made sure to adjust the planning so we did the hiking to the Gamaksan suspension bridge before the rain and then had the bus tour to DMZ while it rained. Rossi is knowledgeable about the Korean War and what made our day together most memorable was all the conversations about about the Korean way of living which included a very nice traditional Korean lunch.
We can warmly recommend Rossi.

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

A a fantastic day in a beautiful city with good food and warm and knowledgeable guide

We had a wonderful experience exploring the flavors and history of Tangier with our guide, Thami. If you’re looking for a tour that feels more like walking through the city with a knowledgeable friend rather than a rigid itinerary, this is it! Thami is incredibly friendly and spoke excellent English. Because it was a holiday, several of our guide's usual spots were closed, so he suggested a sit-down lunch instead (which would have been an out-of-pocket cost). I totally understand he was likely hard-pressed to find high-quality, open alternatives on a holiday, but we were really keen on the "tasting" experience! Once we asked, he was great about making sure we completed the promised tastings to keep the "food tour" vibe going, since those local bites were exactly what we were excited to discover!

While our guide, Thami, was absolutely fantastic, I found the WithLocals pricing transparency a tad frustrating. The advertised price does not include the platform's booking fee, which only appears at the final checkout stage. I had already shared the initial cost with other participants, so having to go back and ask them for more money once the fees were added was quite awkward. I really dislike these kinds of "hidden" price increases when managing a group budget—it would be much better if the total cost was shown upfront.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ruby was an amazing tour guide A**

Ruby has been absolutely amazing from the start of booking the tour right the end and beyond. Ruby went over and above making sure our Hanõi experience was A**. Ruby was so knowledgeable and passionate about her birth place in stunning Hanõi. The different local street foods were of the scale. As l use a wheelchair, she was extremely attentative that l was safe at times and also asking my husband Simon, if she could help him with carrying our bags. The tour was breathtaking. Ruby got us a fabulous place on Train St right by the track which was awesome. Ruby told about the culture, all the different streets and even going back centuries. Ruby was as if she were family to us and will come back as soon as we can to do more tours. Ruby is, without a doubt, an absolute asset to Withlocals.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Un earable tour

Roberto has a deep knowledge of the city and make a very interesting route, all information was transmited in understandable terms. Easy to follow time of events.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Débora Excelent guide in Split

Excelent experience my family and I have with Debora as our guide in Split In 4 hours we visited the most important places and she gave us very good explanations in every spot We highly recommend Débora

April 4, 2026
Unprompted review

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