WITT international Reviews 2,327

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Although I've been acustomer forseveral years, apparently I do not shop enough to retain a credit account which Witt has decided to cancel. My last ordered item (arrived 15th January 2022) took 2.5... See more

Rated 3 out of 5 stars

Do not use thier website to order goods as when you try to check your order history it is always out of date for your latest orders which makes you wonder has your latest order been accepted even tho... See more

Rated 2 out of 5 stars

Very disappointed I ordered these items on the 15/01/22 and paid for next Day Delivery on Monday the 17/01/22 I got a E/Mail to say they were sorry but next Day wasn’t happening, and also not told whe... See more

Rated 1 out of 5 stars

I have been backwards and forwards with customer service, who keep asking the same questions & I keep giving them the answers. They say they have lost my previous communication every time. Unfortunat... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Witt International | A Europe inspired Ladies fashion collection offering quality, stylish fashion to the over 50s


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unhappy with this company's administration

After two years of not placing an order and cancellation of my account I have been contacted by Witt International stating I am in arrears with my account!!! I have also been served a default notice and charged £12 even though I havent ordered anything from this company for two years. Suddenly, out of the blue, I get a letter from the Financial Services Director stating my payment in December 2025 was missed!! This company was taken over by Kaleidescope and I recently ordered two pairs of trousers which were not suitable and returned. They are still requesting payment even though confirmation that the items have been received in their warehouse.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I miss my Witt international catalogue…

I miss my Witt international catalogue so much it’s the only place a could get clothes that fitted me I am an extra petite size in a 27 ins leg , also always got my winter trousers lined in that size , do not like the fact that they are now with Kaleidoscope, nothing is the same , I don’t like the company very much and there is nothing to fit me on there , and they do very little Witt sizes , please if you have a catalogue that I could look through like I did before , you were the best for small sizes, kind regards Sandra MacMillan , please come back , Miss my Witt shopping so much ,

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

No Guest Checkout, Account Only

My first and last time dealing with this company. I wanted to purchase an item and have it sent to a different address. This is something I have done many times with other companies and most times I have checked out as a guest. It has never been an issue with any of the companies I have dealt with.

However, Witt International wouldn't allow me to buy anything unless I registered for an account giving all my personal details (more than the basic details usually asked for when buying online).

I telephoned customer services , (after searching online for an 0800 number ) and explained what I was trying to do. I was told that I had to open an account , if I didn't want to open a credit account , I would need to open a cash account . Both required the same personal details.

I was very unhappy with this and it felt almost like I was being bullied into opening an account and I felt very uncomfortable about being asked to hand over my personal information .

Needless to say I didn't make the purchase and won't be visiting the website again.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a lovely long summer dress

I ordered a lovely long summer dress, it arrived within 3 days, perfect timing for our current heatwave!
It is well made of soft easy to wear 'jersey' which I expect will wash well
Yet another item from Witt International which fits well and pleases my greatly

LizinCornwall

July 14, 2022
Unprompted review
Rated 1 out of 5 stars

Regarding a telephone payment

Regarding a telephone payment. The lady was very distracted. Sounded like noisy children in the background, do they work from home? Asked my name and a second question. Then asked my name again. I said I've already told you so she asked the second question again and I replied that I'd answered that also. Then she had to ask my payment card number twice. I'd like to know exactly where she was. Not good enough.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great place to shop

Great place to shop. Lovely styles and really nice clothing. Excellent web pages easy to order without any hiccups Would recommend in fact already have to a few friends

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

I have always had good service from…

I have always had good service from Witt International and on this occasion I had to return an Item for another size and found the experience extremely easy. I reordered the correct size and am very pleased with the quality so no complaints from me.

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

My order arrived within four days after…

My order arrived within four days after placing the order which was quicker than I thought it would be well done witt the trousers were of good quality and a good fit very pleased with them and will probably order another colour quite soon.

July 2, 2022
Unprompted review
Rated 2 out of 5 stars

wrong size received

I tried to order size 28 knickers, but when they arrived they were size 20, I do find the UK sizing v the 3xl 4xl etc very confusing. Tried to fill in a return form on line but I do not think it got through . they have been returned using the useful return label in the parcel.

June 27, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look