Wix SEO UK Reviews 14

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

14 reviews

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Rated 1 out of 5 stars

WARNING - DO NOT USE WIX SEO!

Wix's SEO Setup Checklist has DESTROYED my business at the exact point of my new site launch because of working with these incompetents.

By using their SEO Setup Checklist, Wix indexed my site in Google with NO favicon in the source code resulting in a completely random favicon immediately displaying against my site in Google! An individual at Wix's Help Centre then contacted Google (WITHOUT my knowledge as to what they said) and my website then completely deranked from number 2 in Google's search results to not appearing at all!

My Google Search Console (GSC) which was also connected to my site by Wix through their SEO Setup Checklist (by way of meta tag which is not a stable way of doing this), then randomly stopped working due to verification issues, and a random TXT record for Google Site Authentication added to my website records held with Wix without my consent.

By using Wix's SEO Setup Checklist, it appears that my website and DNS records were compromised and hacked by Wix leading to the sudden deranking. Consistently, individuals at Wix were undertaking actions on my GSC WITHOUT my consent and I had to disconnect them from my GSC account.

I am now in a situation where my website and domain cannot be used and I have resultant astronomical damage to my brand and business.

In Bing and Yahoo and other search engines where there was NO intervention by Wix in indexing my site, my site appears perfectly, ranking in first place with zero issues.

Wix have not investigated all of this in a competent or timely manner at all to date (despite this being an extremely serious issue) and the 'Case Manager' for my support ticket 'Liza' even went on holiday for several days leaving nobody to cover for this extremely serious issue in her absence and then failed to get in contact on her return.

Disgusting company and individuals.

Do NOT use Wix's SEO or your business could also be destroyed due to their complete incompetence and negligence.

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

I asked for 1 month contract I was…

I asked for 1 month contract I was given 4months. I told them no still keep taking my money you have blocked me for calling you won’t reply to my messages

September 5, 2022
Unprompted review
Wix SEO UK logo

Reply from Wix SEO UK

Once again, we have checked your contract Grant, and as you can see, it clearly states 4 (four) months. That's what you agreed to, signed up to and made payment for - all of your own free will.

We are happy to have this contract re-sent to you if needed.

We have also emailed you many times since your onboarding session about the work we've done so far. Our email tracking software shows you've read these emails, but for some reason, you still refuse to engage with us, give us access to the elements we need to continue our work, or comply with any of the requests we made in our first call.

Now you leave this very misleading review Grant, which we will be forwarding to the appropriate bodies for review.

Meantime, as we can provide evidence that your comments are untrue, we politely request you withdraw your comments to prevent us taking further action.

Rated 5 out of 5 stars

Obviously

Obviously, as a building and roofing company, during the pandemic our work completely dried up. Things were getting pretty desperate so I asked Wix SEO UK for help. They were great.

August 1, 2022
Unprompted review
Rated 1 out of 5 stars

I should have gone with gut instinct

I should have gone with gut instinct - a negative review followed by several 5 star reviews all on the same date and including someone with the same surname as the director.
WIX SEO had no problem taking the upfront payment from me but communications since have been almost impossible with no credible explanation why web visits have completely stopped since WIX SEO carried out their 'work'.
I'm not in the habit of writing reviews but losing £700, wasting time and not being able to communicate with WIX SEO is beyond what's reasonable. We all make mistakes but mistakes are a golden opportunity to show what you CAN do (assuming you care).

November 23, 2021
Unprompted review
Rated 5 out of 5 stars

Super SEO service! Real experts in tune with the needs of UK websites

Enrico and Pete handled our SEO needs with real authority and expertise. From on-site SEO tweaks that we were not aware of despite the fact that we have a decent level of SEO knowledge in the company, to big improvements in SERP and Google presence after just 6 weeks of working together. The guys at Wix SEO UK have alot of web marketing and SEO experience - since the early days of the web, so they told me - and it's easy to recommend them. If you have a website or sites that need e-commerce marketing solutions, these are the people to work with. We have made the decision to continue our collaboration with Wix SEO UK for the next 12 months and I strongly advise you to follow in our footsteps.

May 7, 2021
Unprompted review
Rated 4 out of 5 stars

The web development team blew my mind…

The web development team blew my mind wide open, so many new and agile ideas such an innovative approach. I'm not worried my website let's me down now and clients love it. Thank you for all Teams work and making my e commerce site stand out from the crowds.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great service from the team

I Contacted Wix SEO UK because they were suggested to me on the Wix marketplace. I had my website up and running for nearly 3 - months from Sept 2020 but being in a competitive space ( Selling specialist running gear ) I was really struggling to be found on Google.

I had a consultation with Enrico and we hit it off right away. He knew exactly what I wanted to achieve and then how to get me there.

My website looks better than ever and I am adding new products with confidence. I am using Facebook now and Google Ads, and I am even making sales and getting inquiries when I am not advertising.

Thanks, Enrico & the Team.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

WIX SEO UK have done a fantastic job improving our SEO and keyword positioning. In just 3-4 months we have gone from having only a couple of keywords ranking in the top 25 positions on Google to now having 4 keywords in 1st position, 10 keywords within the top 10 and 15+ within the top 25.

I would highly recommend WIX Seo UK services as I believe they offer excellent value for money and the quality of the content they produce is superb.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Best results to date!

WixSEOUK helped with our SEO from the launch of our new website, Josh and the team are highly organised and forward thinking in their approach. I have worked with many digital agencies in the past and with WixSEOUK I have seen my best results to date.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

WixSeoUK 5 star

WixseoUK has offered a superb service to me and my company. Very knowledgeable chaps always willing to go the extra mile. I would highly recommend them for SEO and web development work.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Customer feedback

Our Digital consultant at WixSEOUK is Becky, not only has she been a delight to deal with but she has had great patience when educating me and the team on social media and she is very realistic to all our ideas. We have had nothing but positive results from Becky’s work with the social media she has done so far. Would recommend.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Enrico guided me through setup

Enrico guided me through setting up a Google My Business account in a very straight-forward manor that even I could understand. His experience is evident when setting up campaigns for our sectors understanding our categories along with setting up and managing the account. I would happily recommend them to anyone wanting Digital Marketing Assistance

April 6, 2021
Unprompted review
Rated 1 out of 5 stars

Steer clear of Wixseouk ltd

I have had a web site with Wix for over decade and wanted to get some help with SEO. Wix directed me to a company called wixseouk.co.uk. I was offered a one month or three month service to help my SEO and was informed that the three month was cancellable at any time. So I opted for the three month service. I was put in touch with one of their "experts" - and I was asked to give them access to my google accounts - They ran a report on my web site which was helpful but in a matter of hours they had messed up the google my business page and the links to my adwords. I disconnected them the accounts and fixed their mess.
I cancelled the service, but their "senior account manager" decided to say that I had signed a 3 month agreement and insists that I will pay for it regardless.

Take it from me this is one of those companies that is one page ahead in the instruction manual, they are not experts at all - they will be able to fool lots of people who are new to Google SEO, but, in my experience they are not only a compete waste of money, but also extremely unprofessional.

Funny isn't it......they haven't even activated their own Google Business Page (A company claiming to be a google SEO expert) I imagine because their customers would be able to leave direct reviews about them - and if my experience is anything to go by then it wouldn't help their business.

Update - WIXSEO have used my credit card details to extract payment for a service that I have cancelled.

Update - Many months after my service was cancelled this company is still trying to debit my credit card - Mastercard are onto them and have refunded all charges to me, but wiseseouk still trying to take money each month. I am reporting them to the police

March 23, 2021

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